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Key Scales Ford

Leesburg, FL

4.6
1,597 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,597 Reviews of Key Scales Ford

March 04, 2018

Absolute best dealership experience of my life! I worked with Fred at the dealership, his expertise and customer approach was second to none. From the owners to greeters this experience was amazing More

by Ccosenti24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Bryan Gelfand, Brandy Morris, Alexandra Scales
Mar 05, 2018 -

Key Scales Ford responded

Thank you for sharing such kind words! We appreciate the reassurance that these reviews provide us that let us know our customers are satisfied with the experiences we provide.

March 04, 2018

Friendly. Great communication! Went in for recall work and oil change. Sabrina is great to deal with! Fun, friendly and she kept me well informed. She is an asset to your service de More

by Tammy352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina
Mar 05, 2018 -

Key Scales Ford responded

Thank you for letting us know about your experience and our valued employee, Sabrina! We feel each employee and customer are an asset to our Key Scales family. Thank you for being part of it!

March 03, 2018

Easy. Efficient. Experienced. Great service. Never pushy. My sales rep was Knowledgeable. There was no back and forth with the manager. Considerate. Listened to my desired features. Went More

by Brchy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Jim Roberts, Mary Sackrider
Mar 05, 2018 -

Key Scales Ford responded

We are so pleased to hear that you felt like YOU were the priority during your car buying experience! Treating you like #1 really is what we try to provide to every customer that walks through the door! Thank you for taking the time to tell others about your experience with Key Scales Ford!

March 02, 2018

Personal, courteous treatment Using this dealership and service since 2006. Robert and Nick were knowledgeable and willing to explain all aspects of the car I was purchasing. No More

by Flamingo gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Brown, Nick Amalfitano, Jim Roberts
Mar 05, 2018 -

Key Scales Ford responded

Wow!!! Thank you for being valued Key Scales customers since 2006! You truly are part of the Key Scales family and we appreciate you!!!! See you again soon!

March 01, 2018

FANTASTIC !!! You couldn't find a better dealership....ANYWHERE !!! Rich Rysell, is very competent & a pleasure to work with. Tell him what you're interested in More

by ALAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gelfand ---- Finance guy, Rich Rysell
Mar 01, 2018 -

Key Scales Ford responded

That is a rave review! Wow! We truly appreciate the opportunity to serve you as a valued member of our Key Scales family! We will see you again soon, and our mission is to never disappoint!

March 01, 2018

Internet Purchase Made Easy The car was listed on Autotrader.com. Made the call, put down a deposit, and picked it up. In and out in less than one hour. These folks know how to s More

by hudd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Mahowald
Mar 05, 2018 -

Key Scales Ford responded

Thank you for taking the time to leave review!!! We are so pleased you we could provide you with a flawless transaction! Car buying should be easy!!!

March 01, 2018

Quick and Complete Found everyone to be friendly and helpful. Overall outstanding experience. Will definitely return to service, parts and sales for all my vehicle need More

by abidog1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Randy Lofton, Jim Roberts, Brandy Morris
Mar 05, 2018 -

Key Scales Ford responded

Awesome! We look forward to seeing you again soon! Check out our website and Facebook page for service specials! We really appreciate you taking the time to leave a review about us!

February 28, 2018

Great Sales Experience One of the best buying experience ever! Doug Faber kept us informed on the status of our order and had the car prepared when we arrived at the dealer More

by Mark Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Faber, Doug Faber
Mar 01, 2018 -

Key Scales Ford responded

Thank you!!!! We are so happy we could provide you with a fantastic car buying experience! We appreciate you taking the time to tell us! Our service department will not disappoint either!

February 23, 2018

Local Ford Dealerships Services. My experience with service department has been excellent in general thank You Brandy. Service, pricing and attentiveness has been great so far. Love y More

by Pocono 90
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Morris, Stan Reynolds
Mar 01, 2018 -

Key Scales Ford responded

Thank you for taking the time to share! You can come visit our lounge anytime!!! We appreciate the opportunity to you keep your vehicle running smoothly! See you again soon!

February 22, 2018

Love this dealership! This dealership is full of great personnel, from sales people (Rich Rysell) to the service department. Everyone is so genuinely friendly, helpful.I h More

by Barbara Schaper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Mar 01, 2018 -

Key Scales Ford responded

Thank you for leaving us your feedback!!! Also, THANK YOU for giving us the opportunity to serve you twice!!! We are here for you if you need any future assistance. Don't be a stranger!!!

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