Key Scales Ford

Everyone I dealt with was courteous and straightforward. I would hav eliked a slightly improved Trade-in offer. These surveys leave something to be desired. I understand that anything less than a 5 rat I would hav eliked a slightly improved Trade-in offer. These surveys leave something to be desired. I understand that anything less than a 5 rating will cause problems for the dealer. You should realize that unless a customer was really turned off, he/she will usually give the 5 rating. I maintain that no dealer is perfect. there should be more leeway for honest discussion. More

Regarding buying a new car, this was a very nice experience. No real pressure, but they did want me to buy this car. I believe it was because they had my trade-in sold. But, thta is good for them. experience. No real pressure, but they did want me to buy this car. I believe it was because they had my trade-in sold. But, thta is good for them. More

We were very pleased with Jamie's presentation of the car. We only came looking but ended up buying because of it. Everyone was very professional and helpful. We're telling all our friends about Key S car. We only came looking but ended up buying because of it. Everyone was very professional and helpful. We're telling all our friends about Key Scales Ford - that they are great people to do business with. More

My husband's first contact was with Tom and then we both went back to look at the car and worked with Fred Almonte and Jeff Wagner. We were so please with Fred..he knew his stuff and explained everything a went back to look at the car and worked with Fred Almonte and Jeff Wagner. We were so please with Fred..he knew his stuff and explained everything about the Explorer. He and Jeff did such a wonderful job selling we bought the Explorer and walked out with a brand new car. Would definately recommend the dealership to family and friends. More

Purchased my '07 Mustang Convertible here. Sales people treated me with courtesy and respected my time. Also had 12K mile service. They were prompt and courteous. treated me with courtesy and respected my time. Also had 12K mile service. They were prompt and courteous. More

From the time I walked into the dealership until the time I left, I was very pleased with the way I was treated as well as the service that was rendered to me. I have been back to the dealership twice and ha I left, I was very pleased with the way I was treated as well as the service that was rendered to me. I have been back to the dealership twice and have got the same nice treatment each time. It was a pleasure to do business with the dealership. More

I have delt with many dealerships in the present and the past and I most say this was one of the best experiences I have had in the purchase of a new vehicle. I went to Key Scale because they had the vehicl past and I most say this was one of the best experiences I have had in the purchase of a new vehicle. I went to Key Scale because they had the vehicle that I was looking for. My first visit I did not purchase but they took a vehicle off the show room floor to let me drive it even though I had indicated I was not ready to purchase the vehicle at this time. I did come back a week later and purchase the vehicle. The sales staff was very professional. More

The experience with Key Scales was very good. All the staff I came in to contact with during my purchase were always friendly and courteous. staff I came in to contact with during my purchase were always friendly and courteous. More

Fred & Sales mgr. Jeff were very responsive to my needs. They were great to help during my visit. They are both a credit to Ford. needs. They were great to help during my visit. They are both a credit to Ford. More

I dealt primarily with Tom Gussler, Internet salesman and I was extremely pleased with my experience. Dan Marshal explained each item of paperwork clearly and didn't hold me over-long presenting an availabl I was extremely pleased with my experience. Dan Marshal explained each item of paperwork clearly and didn't hold me over-long presenting an available exteded warranty plan. Tom took me around to the various departments and introduced me to each head person. The General Manager has sent me a letter and an email offering any future help I might need. They claim to be a "family" and I will substantiate that claim! I will suggest Key Scales and Tom Gussler at every opportunity.... More