Key Scales Ford

I came to have my 2003 Focus serviced, as I've always had a positive experience with the service department. I decided to look at new cars, and Wendy took the opportunity by calling Chris over to help me lo a positive experience with the service department. I decided to look at new cars, and Wendy took the opportunity by calling Chris over to help me look at new cars. Chris sealed the deal for my new 2012 Focus by being very knowledgeable about the car in addition to his friendly demeanor. He was very good at taking me through the purchase information, and Daniel was very patient in taking me through to the end. Great team throughout the day. More

My husband was in to have our old Grand Marquis in for service work. It was our first visit to their service department but they were friendly and professional. My husband deicded to just look at new car service work. It was our first visit to their service department but they were friendly and professional. My husband deicded to just look at new cars as we didn't think we could afford to trade at this time. Fred was wonderful. He certainly is not your typical car salesman, but then again we do not feel that any of the car salesman at this dealership were your typical salespeople. Fred let my husband drive an Escape home to show to me and we returned later the same day. Fred had left for the day thinking we would not be back until the next day but a very nice salesman my the name of Dan Shuten was able to help us with the purchase cost and stayed late in the evening as did all the people at the dealership to make sure we could complete the transasction that night. Everyone we dealt with at this dealship from salesman, financial person, manager, etc. were wonderful. It did not matter that we were not buying the most expensive vehicle, only that we were happy with the one we chose and that we were able to purchase the car for the best price. We purchased an Escape XLT fully loaded with everything we wanted and at a price we were comfortable with. My husband never buys a car in one day let alone one evening but this transaction was so great it only really took about an hour. I am sure it was because of the staff at Key Scales Ford.We returned the next day to talk with Fred and retrieve belongings out of our old car and have the Xzilon coating and Fred spent alot of time showing us about our new car and the Sync system. It was definitely above the call of duty. I would recommend this dealership and salesmen to anyone. They far surpassed our expectations. More

I had not purchased a new car in five years. I must say that I was very pleased with my salesman Fred and the friendliness of the staff. I would recamend Fred and this dealership to friends. that I was very pleased with my salesman Fred and the friendliness of the staff. I would recamend Fred and this dealership to friends. More

Hubby and I brought in our Honda CRV for an oil change and came out with a 2012 Mustang convertible!!! Since moving to Florida we knew we wanted to purchase a convertible and the one we saw on the lot ju and came out with a 2012 Mustang convertible!!! Since moving to Florida we knew we wanted to purchase a convertible and the one we saw on the lot just said to us, "Bring me home!" And having Fred as our salesman just made this a totally enjoyable experience. He is a great guy with a fun personality. We never felt pressured and were treated with the utmost respect. Key Scales did right by us, giving us a price that we felt was fair. We have already recommended Key Scales Ford and Fred Almonte to all of our friends. More

Fred Almonte met us with a smile and the friendly staff was great from thereon. Everything was explained to us in detail, worked with us with price and never felt pressured once. Great staff to work with. was great from thereon. Everything was explained to us in detail, worked with us with price and never felt pressured once. Great staff to work with. They made you feel like a human being and not just a sale. Look forward to dealing with them in the future. More

Everyone I dealt with was courteous and straightforward. I would hav eliked a slightly improved Trade-in offer. These surveys leave something to be desired. I understand that anything less than a 5 rat I would hav eliked a slightly improved Trade-in offer. These surveys leave something to be desired. I understand that anything less than a 5 rating will cause problems for the dealer. You should realize that unless a customer was really turned off, he/she will usually give the 5 rating. I maintain that no dealer is perfect. there should be more leeway for honest discussion. More

Regarding buying a new car, this was a very nice experience. No real pressure, but they did want me to buy this car. I believe it was because they had my trade-in sold. But, thta is good for them. experience. No real pressure, but they did want me to buy this car. I believe it was because they had my trade-in sold. But, thta is good for them. More

We were very pleased with Jamie's presentation of the car. We only came looking but ended up buying because of it. Everyone was very professional and helpful. We're telling all our friends about Key S car. We only came looking but ended up buying because of it. Everyone was very professional and helpful. We're telling all our friends about Key Scales Ford - that they are great people to do business with. More

My husband's first contact was with Tom and then we both went back to look at the car and worked with Fred Almonte and Jeff Wagner. We were so please with Fred..he knew his stuff and explained everything a went back to look at the car and worked with Fred Almonte and Jeff Wagner. We were so please with Fred..he knew his stuff and explained everything about the Explorer. He and Jeff did such a wonderful job selling we bought the Explorer and walked out with a brand new car. Would definately recommend the dealership to family and friends. More

From the time I walked into the dealership until the time I left, I was very pleased with the way I was treated as well as the service that was rendered to me. I have been back to the dealership twice and ha I left, I was very pleased with the way I was treated as well as the service that was rendered to me. I have been back to the dealership twice and have got the same nice treatment each time. It was a pleasure to do business with the dealership. More