Key Scales Ford

we were very pleased with our service.he was very friendly and helpful with buying our new 2012 ford edge.we thank him so very much. friendly and helpful with buying our new 2012 ford edge.we thank him so very much. More

I WAS VERY PLEASE WITH THE HELP FROM BLAKE.TOLD HIM WHAT I WAS LOOKING FOR AND HE SHOWED ME 2011 FORD ESCAPE.LET ME TEST DRIVE IT.THANK TO BLAKE I HAVE MY PERFECT CAR.I LOVE IT. I WAS LOOKING FOR AND HE SHOWED ME 2011 FORD ESCAPE.LET ME TEST DRIVE IT.THANK TO BLAKE I HAVE MY PERFECT CAR.I LOVE IT. More

This was a good car buying experience from the very beginning. All the salesmen were friendly and knowledgeable, without seeming "pushy", on both my initial visit as well as my return visit with my wi beginning. All the salesmen were friendly and knowledgeable, without seeming "pushy", on both my initial visit as well as my return visit with my wife. They didn't hesitate to go over the features and benefits a second time for my wife's benefit. I was also impressed by the pride they had in being a part of the Ford program. Key Scales, Blake and Fred will definitely be considered when I shop for my next car. More

I have been getting my Mustang GT serviced here for a few years now and they take very good care of it. This is the only nearby dealership that I trust with my car.Plus I have never had to go back with the s years now and they take very good care of it. This is the only nearby dealership that I trust with my car.Plus I have never had to go back with the same problem twice they get it right the first time. My recent purchase of 4 new tires were recommended by Richard for my Mustang and he was good at explianing the importance of getting the right tire for my car. The service dept. did a great job of balancing so far it rides better then when it was new. Thanks Bob More

Fred Almonte was one of the best sales people I have ever worked with. The reason I bought the truck. The entire buying experience was just great. worked with. The reason I bought the truck. The entire buying experience was just great. More

Overall my experience at Key Scales Ford was amazing! I had been in the market for a newer vehicle for several months. Not only did I find just the car I needed but the large selection of low mileage used had been in the market for a newer vehicle for several months. Not only did I find just the car I needed but the large selection of low mileage used vehicles was spectacular. Dan did a great job walking me through the sales process. Everyone within the store was super nice and easy to work with. Daniel the finance manager did a great job explaining all the available warranties I had to choose from as well as the importance of Gap insurance. I was extremely surprised with the amount of follow up I received from the store after the sale, which showed me this dealership truly cared about my experience as well as the follow up Dan would give me to make sure I received the promised extras in my deal. I highly recommend this dealership and I am happy to be a Key Scales Customer for Life! More

I came to have my 2003 Focus serviced, as I've always had a positive experience with the service department. I decided to look at new cars, and Wendy took the opportunity by calling Chris over to help me lo a positive experience with the service department. I decided to look at new cars, and Wendy took the opportunity by calling Chris over to help me look at new cars. Chris sealed the deal for my new 2012 Focus by being very knowledgeable about the car in addition to his friendly demeanor. He was very good at taking me through the purchase information, and Daniel was very patient in taking me through to the end. Great team throughout the day. More

My husband was in to have our old Grand Marquis in for service work. It was our first visit to their service department but they were friendly and professional. My husband deicded to just look at new car service work. It was our first visit to their service department but they were friendly and professional. My husband deicded to just look at new cars as we didn't think we could afford to trade at this time. Fred was wonderful. He certainly is not your typical car salesman, but then again we do not feel that any of the car salesman at this dealership were your typical salespeople. Fred let my husband drive an Escape home to show to me and we returned later the same day. Fred had left for the day thinking we would not be back until the next day but a very nice salesman my the name of Dan Shuten was able to help us with the purchase cost and stayed late in the evening as did all the people at the dealership to make sure we could complete the transasction that night. Everyone we dealt with at this dealship from salesman, financial person, manager, etc. were wonderful. It did not matter that we were not buying the most expensive vehicle, only that we were happy with the one we chose and that we were able to purchase the car for the best price. We purchased an Escape XLT fully loaded with everything we wanted and at a price we were comfortable with. My husband never buys a car in one day let alone one evening but this transaction was so great it only really took about an hour. I am sure it was because of the staff at Key Scales Ford.We returned the next day to talk with Fred and retrieve belongings out of our old car and have the Xzilon coating and Fred spent alot of time showing us about our new car and the Sync system. It was definitely above the call of duty. I would recommend this dealership and salesmen to anyone. They far surpassed our expectations. More

I had not purchased a new car in five years. I must say that I was very pleased with my salesman Fred and the friendliness of the staff. I would recamend Fred and this dealership to friends. that I was very pleased with my salesman Fred and the friendliness of the staff. I would recamend Fred and this dealership to friends. More