Key Scales Ford

I dealt primarily with Tom Gussler, Internet salesman and I was extremely pleased with my experience. Dan Marshal explained each item of paperwork clearly and didn't hold me over-long presenting an availabl I was extremely pleased with my experience. Dan Marshal explained each item of paperwork clearly and didn't hold me over-long presenting an available exteded warranty plan. Tom took me around to the various departments and introduced me to each head person. The General Manager has sent me a letter and an email offering any future help I might need. They claim to be a "family" and I will substantiate that claim! I will suggest Key Scales and Tom Gussler at every opportunity.... More

so far i am very happy. but i don't like the love bugs and ford should do something about it. maybe a love bug proof paint. vbg and ford should do something about it. maybe a love bug proof paint. vbg More

I first started looking for a car over the internet and received information from Blake at Keyscales about vehicles I was interested in. After several emails back and forth I set up an appointment to go i received information from Blake at Keyscales about vehicles I was interested in. After several emails back and forth I set up an appointment to go in and look at the vehicles. When I walked in to look at a new vehicle I was very nervous, not have ever done this on my own before, but Blake was very friendly and knowledgable. He never once tried to sell me on anything that I didn't want and was very willing to help me get the vehicle that I wanted. The rest of the Keyscales staff was also very friendly and willing to help. This is the second purchase I have made from this dealership and would absolutely reccomend them to everyone. More

This was my first time buying a car without my husband. My salesman Douglas Wilson made this a pleasant experience. He listens to what I wanted and when he did not have the car I wanted he offer to locate My salesman Douglas Wilson made this a pleasant experience. He listens to what I wanted and when he did not have the car I wanted he offer to locate one for me, and 2 days later I have my new Focus. I Thanks Key Scales for having a salesperson like Douglas Wilson. More

Everything was good with the exception I still have not received my information about my car. Blake was to check into it a week ago and get back with me and still has not. received my information about my car. Blake was to check into it a week ago and get back with me and still has not. More

This is my 2nd vehicle purchased within the last 3 years at KeyScales Ford; KeyScales Ford is a "class" act. No pressure; just a nice fun experience! Chris Taylor was my sales representative and he could at KeyScales Ford; KeyScales Ford is a "class" act. No pressure; just a nice fun experience! Chris Taylor was my sales representative and he could not have been more helpful; courteous and professional. I retired from the car business up in New England and I know a "class" act dealership when I see one; Key Scales Ford is AAA in all aspects... Their whole sales and service staff is excellent! More

Salesman answered all questions I had about the vehicle and had me test drive the Ford Escape that I was intrested in. He also explained a lot of the features of the SYNC system that Ford has. and had me test drive the Ford Escape that I was intrested in. He also explained a lot of the features of the SYNC system that Ford has. More

I have always been treated very well and very fairly at Key Scales. From the Sales Department to the Service Dept., as well as the office staff. Key Scales. From the Sales Department to the Service Dept., as well as the office staff. More

The Salesman, Chris Taylor, made my wife and I feel right at home at the Dealership. There was absolutely no pressure to purchase a car, Chris listened to what I told him I was interested in buying and the at home at the Dealership. There was absolutely no pressure to purchase a car, Chris listened to what I told him I was interested in buying and then he took it from there. That was refreshing to say the least. The F & I Director, Daniel Marshall, friendly and professional and answered all my questions to my satisfaction. While I have only purchased two vehicles from Key Scales Ford, I can assure you, this dealership will be my first choice when I need a vehicle. Key Scales dealership will be the one I recommend to all of my friends that need a quality Ford product. More

I was ready to buy a new car and I had decided to buy a Ford and I wanted to buy from a dealership in my city. Sales staff were friendly. Ford and I wanted to buy from a dealership in my city. Sales staff were friendly. More