Key Scales Ford

Purchased my '07 Mustang Convertible here. Sales people treated me with courtesy and respected my time. Also had 12K mile service. They were prompt and courteous. treated me with courtesy and respected my time. Also had 12K mile service. They were prompt and courteous. More

The experience with Key Scales was very good. All the staff I came in to contact with during my purchase were always friendly and courteous. staff I came in to contact with during my purchase were always friendly and courteous. More

I have delt with many dealerships in the present and the past and I most say this was one of the best experiences I have had in the purchase of a new vehicle. I went to Key Scale because they had the vehicl past and I most say this was one of the best experiences I have had in the purchase of a new vehicle. I went to Key Scale because they had the vehicle that I was looking for. My first visit I did not purchase but they took a vehicle off the show room floor to let me drive it even though I had indicated I was not ready to purchase the vehicle at this time. I did come back a week later and purchase the vehicle. The sales staff was very professional. More

Fred & Sales mgr. Jeff were very responsive to my needs. They were great to help during my visit. They are both a credit to Ford. needs. They were great to help during my visit. They are both a credit to Ford. More

I dealt primarily with Tom Gussler, Internet salesman and I was extremely pleased with my experience. Dan Marshal explained each item of paperwork clearly and didn't hold me over-long presenting an availabl I was extremely pleased with my experience. Dan Marshal explained each item of paperwork clearly and didn't hold me over-long presenting an available exteded warranty plan. Tom took me around to the various departments and introduced me to each head person. The General Manager has sent me a letter and an email offering any future help I might need. They claim to be a "family" and I will substantiate that claim! I will suggest Key Scales and Tom Gussler at every opportunity.... More

so far i am very happy. but i don't like the love bugs and ford should do something about it. maybe a love bug proof paint. vbg and ford should do something about it. maybe a love bug proof paint. vbg More

I first started looking for a car over the internet and received information from Blake at Keyscales about vehicles I was interested in. After several emails back and forth I set up an appointment to go i received information from Blake at Keyscales about vehicles I was interested in. After several emails back and forth I set up an appointment to go in and look at the vehicles. When I walked in to look at a new vehicle I was very nervous, not have ever done this on my own before, but Blake was very friendly and knowledgable. He never once tried to sell me on anything that I didn't want and was very willing to help me get the vehicle that I wanted. The rest of the Keyscales staff was also very friendly and willing to help. This is the second purchase I have made from this dealership and would absolutely reccomend them to everyone. More

This was my first time buying a car without my husband. My salesman Douglas Wilson made this a pleasant experience. He listens to what I wanted and when he did not have the car I wanted he offer to locate My salesman Douglas Wilson made this a pleasant experience. He listens to what I wanted and when he did not have the car I wanted he offer to locate one for me, and 2 days later I have my new Focus. I Thanks Key Scales for having a salesperson like Douglas Wilson. More

This is my 2nd vehicle purchased within the last 3 years at KeyScales Ford; KeyScales Ford is a "class" act. No pressure; just a nice fun experience! Chris Taylor was my sales representative and he could at KeyScales Ford; KeyScales Ford is a "class" act. No pressure; just a nice fun experience! Chris Taylor was my sales representative and he could not have been more helpful; courteous and professional. I retired from the car business up in New England and I know a "class" act dealership when I see one; Key Scales Ford is AAA in all aspects... Their whole sales and service staff is excellent! More

Everything was good with the exception I still have not received my information about my car. Blake was to check into it a week ago and get back with me and still has not. received my information about my car. Blake was to check into it a week ago and get back with me and still has not. More