Key Scales Ford

Wendy was the best, she helped me get assistance from Ford with a steering problem that probably should be recalled. She was very patient and understanding and I definitely will call her for my next ser Ford with a steering problem that probably should be recalled. She was very patient and understanding and I definitely will call her for my next service. More

Jade was very friendly and curtious and expressed concerns in regards to service intervals for my car. She walked me through everything prior to my service and gone over all the details when I picked concerns in regards to service intervals for my car. She walked me through everything prior to my service and gone over all the details when I picked up my car. She also went over all up coming services that should be done in accordance to my milage. People like Jade keep customers coming back for their service. I highly recommend Key Scales Ford for their service and Jade as a representative for their Dealership. Thanks Bob More

We went there found what we wanted and Fred worked for the price we wanted. The best sales person we have ever encountered. Ron and Anna the price we wanted. The best sales person we have ever encountered. Ron and Anna More

I walked into the dealership just "looking". Mark greeted us immediately and was able to help us along the way. He was very attentive and everyone at the dealership introduced themselves and ma Mark greeted us immediately and was able to help us along the way. He was very attentive and everyone at the dealership introduced themselves and made sure I knew they were there to help. More

A GREAT CAR BUYING EXPERIENCE FOR THE THIRD TIME IN THE PAST YEAR. FRED IS TOPS. THE ENTIRE STAFF IS HELPFUL AND SINCERE IN GIVING YOU THE BEST SERVICE. PAST YEAR. FRED IS TOPS. THE ENTIRE STAFF IS HELPFUL AND SINCERE IN GIVING YOU THE BEST SERVICE. More

The whole purchase was pleasurable. Like most dealers, he didn't hold onto my keys after looking at it. He was very prompt with the trade in value of my car. He didn't hold me up (time) being at the dea he didn't hold onto my keys after looking at it. He was very prompt with the trade in value of my car. He didn't hold me up (time) being at the dealership. He called me on the phone with the price after the trade in and the deal went very smoothly. I highly recommend Mark to anyone wishing to purchase a vehicle. You should be very happy to have Mark on your team. More

After looking at several cars we went to Key Sales to look there. Tom Gussler was the sales rep and he was easy going and not pushy. we rode in a couple of vehicles and he was very informative with our q look there. Tom Gussler was the sales rep and he was easy going and not pushy. we rode in a couple of vehicles and he was very informative with our questions. I think that the Key Touch feature is awesome, but because it's new will take awhile for everything to sink in. Alot to learn but it is coming along. Overall, a good experience. More

i called tom gussler about a question about my car and i called tom gussler about a question about my car and sync my ride .com.he helped me fix what my problem was and also told me to bring my car in whe i called tom gussler about a question about my car and sync my ride .com.he helped me fix what my problem was and also told me to bring my car in when i got my sync update. so when i received it in the mail,i brought it in to have the dealership update it for me so i wouldn,t mess anything up.so i brought my car in and was told that it would take about 1 hour to 1 1/2 hour to install the update.they also did a vehicle inspection to make sure there weren't any other issues.the car checked out fine and it was ready when they said it would be.thanks for being there when we need you.bob cochran. More

I highly reccomend Mr. Fred Altamonte who assisted me in I highly reccomend Mr. Fred Altamonte who assisted me in purchasing a used 2008 Taurus X. Mr Altamonte went above and beyond his proscribed respon I highly reccomend Mr. Fred Altamonte who assisted me in purchasing a used 2008 Taurus X. Mr Altamonte went above and beyond his proscribed responsibilities to make my purchasing event very plesant! He exemplifies what every salesperson should aspire to be! More

Chad was very professional and helpful....he even drove his car to my house to install the remote control so that our garage door opens/closes on command. Today, he set up the Serius program so that it wo his car to my house to install the remote control so that our garage door opens/closes on command. Today, he set up the Serius program so that it would work properly in our car...he is one of the best! I already recommended Key Scales Ford & Chad to my friends. We have been buying cars from Key Scales for the last 12 years...ever since we moved to The Villages, Florida. John D. Sullivan, Poloridge1@comcast.net Telephone...352-750-6175 More