Key Hyundai
Jacksonville, FL
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1,200 Reviews of Key Hyundai
The deal for the new 2011 Elantra was perfect. Alan was extremely helpful and knowledgeable about the car. I actually bought 2 cars during this visit. The price for both worked for my budget. Alan went extremely helpful and knowledgeable about the car. I actually bought 2 cars during this visit. The price for both worked for my budget. Alan went over each and every item on the car after the purchase to make sure I know my car. I've taken the car back for an oil change and the service was excellent. More
My experience in buying my new car in November was great dealing with Alan Reid & Eric Thompson. Alan is a great guy, just this week two of my co-workers have bought new cars from him! Any chance I get I wi dealing with Alan Reid & Eric Thompson. Alan is a great guy, just this week two of my co-workers have bought new cars from him! Any chance I get I will refer customers to Alan! One thing I would like to mention even though the problem was just resolved last week finally! I had a rattling noise in my sunroof. It took me bringing my car in 4 times & taking time off work a couple times to do so. I don't feel like it should have taken that many times. I pointed out from the very start exactly where the noise was coming from! I just could not fix the problem. One time the lightswitch was replaced, the noise was never coming from the lightswitch but I was told the light switch had a recall. I did some investigating & found out there was never a recall on the lightswitch for the Elantra. The recall was for the lightswitch on the Sonata, which means my lightswitch was replaced for nothing...actually when I came in for the replacement it was the wrong color & had to come back when it was ordered in the right color...but I never really needed it replaced!!! Finally on the 4th trip in I was given a gentleman that was going to work on the car which had worked there I was told for many years! This gentleman said lets take it for a ride & hear the noise. I said no need I can tap on the sunroof & show you which I have pointed out from the start. He heard it & said it should not do that..This guy seems to have resolved the problem!!! Hopefully future visits will not be like this. Thank you More
Terry was able to get us what we wanted even when the 2011 Elantra was sold out. Terry made the process so smooth and easy with out any hassle . We are loving our 2011 Eltanra it car in a class of its ow 2011 Elantra was sold out. Terry made the process so smooth and easy with out any hassle . We are loving our 2011 Eltanra it car in a class of its own for a great price it looks and feels like a million bucks! More
This was my first car purchase as a single female (not accompanied by a man for negotiation purposes) Terry is a superb salesman. He treated with respect. Never talked down to me nor did he minimize my re accompanied by a man for negotiation purposes) Terry is a superb salesman. He treated with respect. Never talked down to me nor did he minimize my requirements for auto specifications or financing. He answered every questions and presented me with multiple options. I paid cash for my car and I have been a happy camper ever since. Shout outs to the Great service department from the front desk to Richard and the crew in the underground. Eric and Paul run manage a great group of people. They treat me like extended family. I speak highly of Key every chance I get. More
Very personable people at Key who are generally long standing employees. They are also very knowledgable of their product and do a thorough job of sharing that knowledge with prospective customers. Ne standing employees. They are also very knowledgable of their product and do a thorough job of sharing that knowledge with prospective customers. Negotiations are straightforward and conducted in a timely manner without the back and forth nonsense between the salesman and the sales manager that typifies many dealerships. My only criticism is that there seems to be a commmunication gap between their Internet Mgr and the sales force. More
I appreciated the fact that my sales rep Dusty took the time in the beginning to find out what features were important to me and what my price range was before showing me any cars. He was very understandi time in the beginning to find out what features were important to me and what my price range was before showing me any cars. He was very understanding and patient while showing me all the cars on the lot that fit my requirements and during all the test drives. I did not feel rushed or pressured at any time during my purchase experience. Everyone I encountered there was very friendly and helpful. I am now the proud owner of a Hyundai Accent. More
My car buying experience was great thanks to Morgan. She took care of all my questions and concerns quickly and efficiently. I could not ask for more from any dealership. I would not hesitate to buy again took care of all my questions and concerns quickly and efficiently. I could not ask for more from any dealership. I would not hesitate to buy again from Key Hyundai because of how well Morgan handled everything. More
Terry White was the first person to greet me when I came onto the property. Therefore, I had him sell me my new SUV. I was ready to buy right then, and Terry found me the perfect fit! I ended up with a Tucs onto the property. Therefore, I had him sell me my new SUV. I was ready to buy right then, and Terry found me the perfect fit! I ended up with a Tucson and love it! Terry was wonderful and continues to be in contact with me if I need anything. The dealership was clean and everyone was very professional. When I came to see Terry one day, he wasn't there so another person helped me without hestiation! I am happy with my purchase and would tell anyone looking for a new car or SUV to check out Terry at Key! More
I have purchased two new Hyundai's within the past year I have purchased two new Hyundai's within the past year or so and Ms. Perry was a pleasure to work with. She was always courteous and always availabl I have purchased two new Hyundai's within the past year or so and Ms. Perry was a pleasure to work with. She was always courteous and always available. I am very satisfied with the vehicles. One always wonder if perhaps they could have done a little better on the price, but all in all it was a very pleasant experience. I have subsequently sent friends there who were also totally satisfied with their exprience. I have been completely satisfied with service on my vehicles since purchasing them. Routine maintenance is all that has been required. The waiting area was pleasant and the service was performed quickly. More
My overall experience in doing business with the ownership and employees of Key Hyundai has been 100% positive over a period of years. I have found the ownership to be of the highest integrity and f ownership and employees of Key Hyundai has been 100% positive over a period of years. I have found the ownership to be of the highest integrity and fully oriented to achieving full customer satisfaction. The focus of the ownership has been very clearly articulated to the sales and service representatives of the organization. The quality of the product,fairness in pricing and exceptional customer relations have made my family's experience overwhelmingly positive. Most recently, Ms. Morgan Perry, the Sales Representive who worked with both my wife and I, was most cooperative in helping us to find the right auto at a price that matched our budget. Ms. Perry is a friendly,dedicated professional focused on meeting the needs of the customer. Additionally,the folks at Key Hyundai understand that the sale and on-going service of the automobile go hand in hand and as such, has developed a sales and service team that is courteous, helpful and focused on full customer satisfaction. They have clearly succeeded in their efforts. Dr. Richard E. Gropper Ponte Vedra Beach, Florida More