Key Hyundai

I had a great experience at Key Hyundai purchasing a beautiful Nordic white,four-door Accent. My sales representative, Terry White, was very experienced, professional, and informative. Most importantly, beautiful Nordic white,four-door Accent. My sales representative, Terry White, was very experienced, professional, and informative. Most importantly, he put me completely at ease. I highly recommend him and his associates. Terry helped me find a car that met my particular needs.I wanted a vehicle that wasn't too expensive, melded with my lifestlye, and gave me a sense of physical and emotiona security. The Hyundai Accent, with its 10 year/100,000 mile warranty, was the perfect car for me, and the entire car-buying experience was a total pleasure! More

I purchased a new 2011 Hyundai Sonata. I knew walking in precisely what I wanted to buy (down to the color). Alan was great. He didn't try to "upsell" or pitch additional warantees. I told him that I wan precisely what I wanted to buy (down to the color). Alan was great. He didn't try to "upsell" or pitch additional warantees. I told him that I wanted the lease special that was being advertised by Hyundai, and Alan informed me that they had over 20 qualifying Sonatas at that price. Many times, dealers don't have the car in stock that is being advertised. Key Hyundai is different. Alan found the exact car I wanted, at the advertised price I was willing to pay. Since I'm in school, my parents offered to co-sign on the lease. This meant that paperwork had to be mailed back and forth and it would take over a week to complete the transaction. Alan arranged for me to use a loaner car- free of charge for 10 days, while we waited for the paperwork to come in! I've always found car shopping to be stressful. But the folks at Key Hyundai did everything in their power to make this purchase stress-free. More

I have nervous experience a dealership like Key - whether they sell Hyndai's, buicks, or like in the past, Audi's - there is not one to compare. I have had dealings with the Lincoln dealership here, but onc they sell Hyndai's, buicks, or like in the past, Audi's - there is not one to compare. I have had dealings with the Lincoln dealership here, but once again - cannot compare. I purchased my Audi from Key when the dealership offered these cars. Now I have to go to Orange Park to Jack Hanna's Audi of Jacksonville and I do not get half of the great quality I used to get from Key. My intentions are to trade my Audi in for a Hyndai very soon. Friends and family that I have sent to Key have thanked me over and over. Morgan Perry the sales rep for my friends has gone far and beyond the call of duty to be helpful, kind, courteous and hospitable. I would not buy a Hyndai if it were not from Key with the help of Ms. Morgan Perry. More

My experience in buying my new car in November was great dealing with Alan Reid & Eric Thompson. Alan is a great guy, just this week two of my co-workers have bought new cars from him! Any chance I get I wi dealing with Alan Reid & Eric Thompson. Alan is a great guy, just this week two of my co-workers have bought new cars from him! Any chance I get I will refer customers to Alan! One thing I would like to mention even though the problem was just resolved last week finally! I had a rattling noise in my sunroof. It took me bringing my car in 4 times & taking time off work a couple times to do so. I don't feel like it should have taken that many times. I pointed out from the very start exactly where the noise was coming from! I just could not fix the problem. One time the lightswitch was replaced, the noise was never coming from the lightswitch but I was told the light switch had a recall. I did some investigating & found out there was never a recall on the lightswitch for the Elantra. The recall was for the lightswitch on the Sonata, which means my lightswitch was replaced for nothing...actually when I came in for the replacement it was the wrong color & had to come back when it was ordered in the right color...but I never really needed it replaced!!! Finally on the 4th trip in I was given a gentleman that was going to work on the car which had worked there I was told for many years! This gentleman said lets take it for a ride & hear the noise. I said no need I can tap on the sunroof & show you which I have pointed out from the start. He heard it & said it should not do that..This guy seems to have resolved the problem!!! Hopefully future visits will not be like this. Thank you More

The deal for the new 2011 Elantra was perfect. Alan was extremely helpful and knowledgeable about the car. I actually bought 2 cars during this visit. The price for both worked for my budget. Alan went extremely helpful and knowledgeable about the car. I actually bought 2 cars during this visit. The price for both worked for my budget. Alan went over each and every item on the car after the purchase to make sure I know my car. I've taken the car back for an oil change and the service was excellent. More

Terry was able to get us what we wanted even when the 2011 Elantra was sold out. Terry made the process so smooth and easy with out any hassle . We are loving our 2011 Eltanra it car in a class of its ow 2011 Elantra was sold out. Terry made the process so smooth and easy with out any hassle . We are loving our 2011 Eltanra it car in a class of its own for a great price it looks and feels like a million bucks! More

This was my first car purchase as a single female (not accompanied by a man for negotiation purposes) Terry is a superb salesman. He treated with respect. Never talked down to me nor did he minimize my re accompanied by a man for negotiation purposes) Terry is a superb salesman. He treated with respect. Never talked down to me nor did he minimize my requirements for auto specifications or financing. He answered every questions and presented me with multiple options. I paid cash for my car and I have been a happy camper ever since. Shout outs to the Great service department from the front desk to Richard and the crew in the underground. Eric and Paul run manage a great group of people. They treat me like extended family. I speak highly of Key every chance I get. More

Very personable people at Key who are generally long standing employees. They are also very knowledgable of their product and do a thorough job of sharing that knowledge with prospective customers. Ne standing employees. They are also very knowledgable of their product and do a thorough job of sharing that knowledge with prospective customers. Negotiations are straightforward and conducted in a timely manner without the back and forth nonsense between the salesman and the sales manager that typifies many dealerships. My only criticism is that there seems to be a commmunication gap between their Internet Mgr and the sales force. More

I appreciated the fact that my sales rep Dusty took the time in the beginning to find out what features were important to me and what my price range was before showing me any cars. He was very understandi time in the beginning to find out what features were important to me and what my price range was before showing me any cars. He was very understanding and patient while showing me all the cars on the lot that fit my requirements and during all the test drives. I did not feel rushed or pressured at any time during my purchase experience. Everyone I encountered there was very friendly and helpful. I am now the proud owner of a Hyundai Accent. More

My car buying experience was great thanks to Morgan. She took care of all my questions and concerns quickly and efficiently. I could not ask for more from any dealership. I would not hesitate to buy again took care of all my questions and concerns quickly and efficiently. I could not ask for more from any dealership. I would not hesitate to buy again from Key Hyundai because of how well Morgan handled everything. More