Key Hyundai

Excellent Service I've been to Key Hyundai two times now and have been highly impressed with their service and friendliness to the customer. They always check for recal I've been to Key Hyundai two times now and have been highly impressed with their service and friendliness to the customer. They always check for recall issues and are very prompt to honor scheduling times. I am pleased to highly recommend them to people I know. More

Being prepared didn't save any time The original phone call in and online sales service representative (Debbie) were great... The time it took to agree on a price, dealing with rude deal The original phone call in and online sales service representative (Debbie) were great... The time it took to agree on a price, dealing with rude dealership manager who basically told us we could leave when trying to negotiate, and time it took to actually leave with car after signing, put a huge dent in my review. More

New management I picked up immediately that something had changed. The employees were stressed. The normal feeling of being welcomed as soon as you drive up was gone I picked up immediately that something had changed. The employees were stressed. The normal feeling of being welcomed as soon as you drive up was gone. None of the employees had a key to open the door. The employees I personally worked w/were more than professional, but there were not enough of them to process your appt quickly - Door locked , computers had to sign in, they literally almost jogged from point A to point B to keep up. Lots of grumbling & negative comments while waiting from various employees walking through. No cookies or fruit. Just water\coffee. No longer vacuum your car-“saves time”. Really? Where’s Ronnie in service? Where was Kareim? I will not be back. I bought 2 cars there. This dealership used to be the BEST but no longer. Stop cutting corners. I could have gotten better service/environment at a quick lube. I had just bragged about this dealership & why I drive an hour to get there at my office. Management should re-think their approach. More

Kona Purchase Sales rep was knowledgeable courteous and very professional. Buying process was a good experience. I would highly recommend this dealership. Hyundai Sales rep was knowledgeable courteous and very professional. Buying process was a good experience. I would highly recommend this dealership. Hyundai is an outstanding price / value vehicle. More

Excellent customer service! This was our first visit to the service dept. Zach Kah provided excellent customer service. He reviewed our future maintenance/service on our recently This was our first visit to the service dept. Zach Kah provided excellent customer service. He reviewed our future maintenance/service on our recently purchased vehicle and answered all of our questions. Mike in parts was courteous and helpful with ordering items we wanted to add. We look forward to having our Hyundai serviced here. Thank you for providing great service! More

Service The service was exceptional and the people who took care of me were very friendly and knowledgeable. It was a good experience I would recommend this The service was exceptional and the people who took care of me were very friendly and knowledgeable. It was a good experience I would recommend this company to anyone More

Wonderful service! Service desk man was great. My car was washed and he gave me a thorough explanation of problem I was having! Really good service there!!! Service desk man was great. My car was washed and he gave me a thorough explanation of problem I was having! Really good service there!!! More

Great service as always I have always had great service any time I bring my car in for service. The service advisors are friendly, respectful and very accommodating. My car I have always had great service any time I bring my car in for service. The service advisors are friendly, respectful and very accommodating. My car has always been serviced properly and done at the time promised. Shout out to Zach and Kyle who always my my experience at Key Hyundai exceptional More

Service Pleasant front desk, 1 1/2 hr wait for oil change and tire rotation Liked old style of service receipt. Knew what was done to your car Pleasant front desk, 1 1/2 hr wait for oil change and tire rotation Liked old style of service receipt. Knew what was done to your car More

Great and trustworthy Great service, trustworthy and dependable. Have used them for several years. I pass two other Hyundai dealers and drive several extra miles because of Great service, trustworthy and dependable. Have used them for several years. I pass two other Hyundai dealers and drive several extra miles because of the service I receive at Key Hyundai. More