Key Hyundai
Jacksonville, FL
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1,200 Reviews of Key Hyundai
Kaream Johnson is the best!! Everything was taken care of very professionally and efficiently. Kaream says “let me take care of what needs to be done” and he does. Nothing is ov Everything was taken care of very professionally and efficiently. Kaream says “let me take care of what needs to be done” and he does. Nothing is overlooked. I really appreciate that he greets me no matter how busy he is and when he works up my service, he checks the history in detail. He’s a pleasure to work with at the dealership. More
Service Advisor Service advisor was rude from the beginning to end. He called me to let me know what needed to be done, I told him to go ahead. When I picked up my ca Service advisor was rude from the beginning to end. He called me to let me know what needed to be done, I told him to go ahead. When I picked up my car the service was not done. I will go to the new dealership on Atlantic from now on. More
Fabulous experience Dale and Eric were awesome to work with! They had to search for a very specific type of vehicle and found exactly what we wanted Delivery was great Dale and Eric were awesome to work with! They had to search for a very specific type of vehicle and found exactly what we wanted Delivery was great and full of info More
Excellent experience The overall experience at this service location was excellent,! I found Kareem to be very informative and the services to be done in a very efficient The overall experience at this service location was excellent,! I found Kareem to be very informative and the services to be done in a very efficient and timely manner! A very thorough check of my car was done including a free car wash and vacuuming. I would definitely return for service in the future. More
Routine service of Hyundai Santa Fe sport : scheduling was easy and fitted my needs. The service advisor (Kareem) was accommodating and very friendly. I’ve dealt with him before and I’m alwa : scheduling was easy and fitted my needs. The service advisor (Kareem) was accommodating and very friendly. I’ve dealt with him before and I’m always happy with his attentiveness to my needs. The car was returned to me fully washed and vacuumed very clean. Very happy with the experience the cost was reasonable. I would recommend this dealership to others! More
Zach Service Tech Zach provided excellent customer service from timeliness of the Appt to ensuring that the maximum service required for the vehicle was taken care of, Zach provided excellent customer service from timeliness of the Appt to ensuring that the maximum service required for the vehicle was taken care of, setting up the Lyft transportation to get me to work and with contacting me when the vehicle was ready. All in all it was an awesome service experience More
Very courteous service full of quality. People working at this dealership are very friendly and provide good service. I have been leasing Hyuadai since May 2018, I have not had any problem w People working at this dealership are very friendly and provide good service. I have been leasing Hyuadai since May 2018, I have not had any problem with my car or with the support from the dealer whenever I have taken my car for standard maintenance. I am very pleased with the car as well as the dealer. More
Knowledgeable, efficient, friendly staff who care Zack Kah (and Ronnie Taylor, his boss!) are stars among all the Key Hyundai employees who make our family loyal Key Hyundai Fans. They tell you straig Zack Kah (and Ronnie Taylor, his boss!) are stars among all the Key Hyundai employees who make our family loyal Key Hyundai Fans. They tell you straight up what the car needs, what could be done at a later date, and how much it will cost. Prices are reasonable and we have confidence in the quality work and attention our car always receives. Zach stays in contact to let us know when the car is ready for pick-up. A service visit to Key Hyundai feels like visiting family (no, we are not related!) There is a reason that Key Hyundai service department is always busy, they do it right: car service AND customer service. More
Recall Notice Went to dealer to have a recall maintenance item software update installed. In addition to the recall, I rotated my tires and had my oil changed. Th Went to dealer to have a recall maintenance item software update installed. In addition to the recall, I rotated my tires and had my oil changed. The staff was friendly and timely with their work. More
Up date service I was treated like I expected to be treated! Thank you for having GREAT employees!! I was made comfortable and had a VERY short wait! I was treated like I expected to be treated! Thank you for having GREAT employees!! I was made comfortable and had a VERY short wait! More