Key Buick GMC

Fast, fair, efficient. Always a pleasure to work with Dennis. Been using Key for many years through several Buicks. Convenient location. always clean. Keep up the good work. Dennis. Been using Key for many years through several Buicks. Convenient location. always clean. Keep up the good work. More

Horrible experience. Took my truck there for the last 4 years regularly for repairs and maintenance. When it wouldn’t start had it towed there in the early morning. About 5pm that day Jeff called me to s years regularly for repairs and maintenance. When it wouldn’t start had it towed there in the early morning. About 5pm that day Jeff called me to say they had checked “all the basic stuff” and the problem appeared to be diesel related and because they didn’t have a diesel mechanic I would have to take it elsewhere. Unbelievable! Then he called back to tell me the shop foreman was diesel certified and would look at it the next day. I was told after troubleshooting the problem the truck started and it is unknown what the problem is or was. Which means it’s likely there is still an intermittent problem for which I will be taking it elsewhere to resolve. More

After the service I had yesterday I’ll be looking around the next time when service is due on the car, I really don’t think that it will be this dealership? the next time when service is due on the car, I really don’t think that it will be this dealership? More

Quick oil change happened because I was in the neighborhood after a training session. They did that without an appointment and ran the safety check and found a dirty engine filter. I also had neighborhood after a training session. They did that without an appointment and ran the safety check and found a dirty engine filter. I also had them look a a material defect in the convertible top. Still waiting on a fix or repair decision on that but... More

Great store to negotiate with...although it did takes us only 3 weeks to come to terms! Mu vehicle was detailed correctly and the paperwork was a breeze. only 3 weeks to come to terms! Mu vehicle was detailed correctly and the paperwork was a breeze. More

Great service for car maintenance Mary Jane and Jeff exhibited superb customer service from the minute I pulled up and throughout the diagnostic and repair process. I highly recommend Mary Jane and Jeff exhibited superb customer service from the minute I pulled up and throughout the diagnostic and repair process. I highly recommend Key Buick for car maintenance. More

Service Jeff my service advisor is really conscientious about providing excellent service and is really responsive. I will be coming back for sure. Thanks Jef Jeff my service advisor is really conscientious about providing excellent service and is really responsive. I will be coming back for sure. Thanks Jeff, Mike Goodwin More

Best Car Buying Experience Key Auto Group has superior customer service. From internet support to finance, the process was positive. I appreciate that staff didn't make me feel Key Auto Group has superior customer service. From internet support to finance, the process was positive. I appreciate that staff didn't make me feel pressured and respected me from first contact. The response to all inquiries and willingness to educate and accommodate my family was extraordinary. Thanks for making my car buying process a pleasant experience. More

The service department were both courteous and professional in handling the problem with my 2019 Canyon. It was repaired in a timely manner. I would definitely use them again. professional in handling the problem with my 2019 Canyon. It was repaired in a timely manner. I would definitely use them again. More