Key Buick GMC

I have bought several new, and used vehicles over the years from dealerships, but I have never had an experience like I did at Key Buick GMC. I went there before they opened to look at a truck I was inte years from dealerships, but I have never had an experience like I did at Key Buick GMC. I went there before they opened to look at a truck I was interested in to avoid the normal sales hassle, and I was greeted by the sales manager Mr. Steve Barranco. I informed him of the truck I was interested in, and he was very helpful answering a few questions I had. I came back later that day, and met my salesman Mr. Nick Rogers. Nick brought the truck up front. I had a ton of detailed questions to ask about the truck, but before I could ask them Nick explained every feature. He is very knowledgeable when it comes to the GMC Sierra. They gave me the best price they could on the Sierra. Trying to be a smart consumer I shopped that price at another dealership, and they couldn't even come close. Even if they did beat Key's price I still would have purchased from Key, because I didn't like their high pressure atmosphere at the competitor. If you are looking for a an honest, no pressure, friendly dealership then go to Key, and ask for NIck. Thank you Jasmine, Steve, Phil, and Nick More

I have had previous bad experience with dealerships -- you know the pushy, sleezy, manipulative sales tactics that give dealerships and salesman bad reputations -- so I was hestitant to do business with a you know the pushy, sleezy, manipulative sales tactics that give dealerships and salesman bad reputations -- so I was hestitant to do business with another dealership. We found a used car and drove to Jacksonville from Savannah to purchase. From the very first conversation, Bob and the staff were very attentive and made the overall buying experience seamless. This dealership exceeded my expectations. I would highly recommend for the following reasons: (1) friendly, within minutes of stepping through the doors we were greeted by 3 different people, (2) professionalism, very attentive to our needs and honest with terms, (3) customer focused, worked to provide a great deal even below market value, (4) dealership clean and welcoming, (5) inventory, excellent selection and prices fair, (5) sales staff, our agent Bob D'Amelio was outstanding: honest, friendly, responsive, transparent, diligent, and went above and beyond to ensure we didn't waste our time and earned our business, and (6) management, took time to meet with us to ensure we had a positive experience. This was by far one of the best experience my wife and I had with a dealership. My wife got the car of her dreams from a dealership that made the experience a memorable one. Whether you live in Jacksonville or surrounding area this dealership is highly recommended. I will certainly recommend to friends and family and will consider Key Auto Company for my next vehicle purchase. It was worth the 2 hour drive because there are no other dealerships in my area that can compare to the level of service Key Auto Group provided. Ask for Bob because he is great! If you are reading this because you are in the market for a vehicle or want a quality dealership than look no further -- you found it. More

This is not only the dealership that is different there is no other like it. I am in my late 70-s and have never found a better dealership of any brand anywhere and have lived in most Southeastern states. is no other like it. I am in my late 70-s and have never found a better dealership of any brand anywhere and have lived in most Southeastern states. The work is always of the highest caliber at a fair price and you are treated like a member of the family whether you are dealing with Maureen, the President or Winston, a driver in the service area or anyone between them. I am now dealing with my third generation of ownership and have bought several cars and trucks here as well as had my service work performed here. They are involved in the community and are an asset to the city of Jacksonville. Though I have never bought a vehicle from Morgan as I had a regular sales person before she joined the dealership, she is always pleasant and friendly as well as professional. To misquote a grocery chain, "This is the dealership where it is a pleasure to deal". More

I recently walked the lot at Key Hyundai interested in car options to buy. I was specifically interested in the Sonata model. Upon further inquiry online through Google+, I connected with the sales rep na car options to buy. I was specifically interested in the Sonata model. Upon further inquiry online through Google+, I connected with the sales rep named Josh Brown. He actually came to my place of employment to introduce himself and represent Key Buick "in person." I was impressed that he would take the time off the lot and bring information regarding the vehicles I was interested in at my convenience. Everything he helped me with was the information I needed to make a future purchase. I didn't know car salesmen made house calls, but evidently I was important enough to Key Buick that he came to me. This certainly sets this dealership apart from others. I trusted Josh and he followed the visit up with a courtesy call at the end of the day to make sure I had all the information I needed to feel confident in making the right vehicle choice. If you are making a decision to purchase a vehicle, use Josh Brown at Key Buick on Southside Blvd., he made me feel very comfortable negotiating with him and made the difference with me. More

This our third car from Bryan and he's the greatest.... While we were doing our signing our granddaughters walked around the showroom and our oldest (5) told us when we got home that she did not the 1965 While we were doing our signing our granddaughters walked around the showroom and our oldest (5) told us when we got home that she did not the 1965 rusted out car in the yard for her first car anymore...she wants the really pretty red one on the showroom floor from Mr. Bryan when she turns 16.....We all got a really big kick out if it...We have always had great everything with Bryan and the dealership.....We just love em... The Davidson's in Bryceville,Fl. More

Just traded my 2012 GMC Terrain with 16000 miles for a new 2013 Terrain. Mike Cain handled both sales. Mike and the sales managers went out of their way to explore several factory incentives which saved new 2013 Terrain. Mike Cain handled both sales. Mike and the sales managers went out of their way to explore several factory incentives which saved me $2500. That saving plus a good trade in allowance resulted in my decision to trade the peferctly good 2012 for the new 2013 model. This is my wife's car and she was so happy that Mike took the time to explain and set up the OnStar system, the XM radio and especially the adapting her cell phone to the hands free blue tooth audio system in the car. As an aside, I learned that active duty and retired military can receive discounts similar that of GM employees. My wife and I could not be happier with Key Buick-GMC and Mr. Cain. J. Studdard More

We call up the service deptment to make appt with our new 2012 Buick Verano we purchase from Orange Park Buick Coggin and that will be our first and last time we will buy from Coggin Buick again The reason 2012 Buick Verano we purchase from Orange Park Buick Coggin and that will be our first and last time we will buy from Coggin Buick again The reason the sale person Ted Carter over there does not like to return his customer phone calls and the service department is the worse on the map the service writer over who is Nick another does like to call his customers back Also when we called key buick and explained what was going on with our new car because Coggin Buick said there another buick service department out there besides us you can use so we did we found Key Buick and Spoke to Eddie Wallace about our problem he made us appt so we took it in and Eddie Wallace and his team fix it and now it right and from the time l came in until l left I knew l was in Great hands with Eddie Wallace " WOW" what a 5 Star service writer Who really cares about his Job and his customers So when we get ready to purchase another car we will give Key Buick our business Thank You Jeff Rothman More

Denis Sawyer my service advisor was very professional and courteous. All work reccomended and completed met my high standards for a service department. Mr. Butch Ferrizzi, Key's Service Director, was very r courteous. All work reccomended and completed met my high standards for a service department. Mr. Butch Ferrizzi, Key's Service Director, was very responsive to my temporay transportation needs, and provided necessary help. This is a super service department. More

Just my second experience dealing with Jerry but so far I couldn't be more pleased. He is one of the most personable service managers I have had the pleasure to deal with. I am so impressed by his genuine couldn't be more pleased. He is one of the most personable service managers I have had the pleasure to deal with. I am so impressed by his genuine interest in the care and maintenance of my car as well as his in depth explanations of it's day to day operation. He also ensured I received the benefit of the promotions available for the services I was there for (I had no idea they were even available) saving me even more money! It is so apparent that he truely has his customer's best interest at heart and it is Key Buick's good fortune to have him as part of their team. I very highly recommend Jerry to anyone looking for par excellence in a service manager. Jeanne G Saint Augustine, FL More