Key Buick GMC
Jacksonville, FL
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389 Reviews of Key Buick GMC
Excellent Both Dale and Mike were incredible! They made the searching and purchasing of a vehicle very comfortable and smooth. There communication and social sk Both Dale and Mike were incredible! They made the searching and purchasing of a vehicle very comfortable and smooth. There communication and social skills were impeccable. I thank them both for a wonderful experience. More
Salesman Bryan Brown Bryan Brown just sold me my new 2018 Buick Envision. I have been buying Buicks from him for many years. I appreciated the fact that Bryan was so helpf Bryan Brown just sold me my new 2018 Buick Envision. I have been buying Buicks from him for many years. I appreciated the fact that Bryan was so helpful without me feeling pressured. Bryan is an excellent salesman and is an asset to Key Buick. More
Terrific As far as car shopping goes it has always been daunting experience. Key Buick was the best ever, they had the most encentives which made my decision w As far as car shopping goes it has always been daunting experience. Key Buick was the best ever, they had the most encentives which made my decision worth while purchasing my new Buick Encore. I love it, Bryan. More
Bryan Brown is The Man! Thank you Bryan for helping us find the perfect vehicle!! So thankful to know you as a neighbor and a friend over the years! We purchased our first ca Thank you Bryan for helping us find the perfect vehicle!! So thankful to know you as a neighbor and a friend over the years! We purchased our first car, a Hyundai Elantra back in 2002 from Bryan and today we walked out with a 2017 Sonata from The One and Only Bryan Brown! Couldn't ask for a better person to purchase from! Go see Bryan!! Highly Recommend- Smooth Sale-ing!! More
It Was Fun!! Buying my new car on a cold wet rainy day was fun!! Bryan Brown made the experience easy and painless, He was very helpful - knowledgeable - and compe Buying my new car on a cold wet rainy day was fun!! Bryan Brown made the experience easy and painless, He was very helpful - knowledgeable - and competent. He kindly answered all my questions and guided me through every step of the process. Mike Neely made the financing process convenient and simple. I drove home with a happy heart! More
Great experience My experience was great from the time of test drive all the way to signing the final paperwork and driving my 'new' Buick home. Bryan Brown is just a My experience was great from the time of test drive all the way to signing the final paperwork and driving my 'new' Buick home. Bryan Brown is just a pleasure to work with....down to earth and easy to talk with. He actually sold me my last used Buick back in 2010. 8 years later I got the same great service as the first time. Ask for Bryan Brown... you won't be disappointed! Mike Neely was a tremendous help with securing a lower interest rate and helped save me some money on transferring tags, too. The financing paperwork part of buying a car can sometimes seem a bit daunting, but Mike explained everything as we went along and the process was quick yet thorough. More
It sucked Had an appointment at 900 am which they later told me was not an appointment but a "check in" time even though the confirm e-mail clearly stated an ap Had an appointment at 900 am which they later told me was not an appointment but a "check in" time even though the confirm e-mail clearly stated an appointment time.. after leaving the car all day, they never got around to looking at it. They tried to explain that there were hundreds of cars ahead of mine and if I left it they may get around to it tomorrow! I guess they expected me to walk back home to Fleming Island over the Buckman Bridge. By for good, More
Great service Service was provided in a timely and professional manner. I was in and out in less time than I planned. I have been going here for years and have alwa Service was provided in a timely and professional manner. I was in and out in less time than I planned. I have been going here for years and have always rated them highly. More
Quick grasp Jeff and Dennis get a quick grasp on diagnostic and related repair issues. They get the appropriate information and follow up.. Operate with Integrity Jeff and Dennis get a quick grasp on diagnostic and related repair issues. They get the appropriate information and follow up.. Operate with Integrity! This shop obviously has good leadership, advisors and technicians. More
Great Service Consistent great service ! Dennis and Jeff are great always very helpful and professional. I appreciate the service department here and will mos Consistent great service ! Dennis and Jeff are great always very helpful and professional. I appreciate the service department here and will most likely purchase my next car here as a result of the consistent good service I feel like I am treated fairly and they go out of their way to provide excellent customer service. More