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Key Auto Mall

Moline, IL

4.9
194 Reviews

3700 16th St

Moline, IL

61265

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194 Reviews of Key Auto Mall

March 05, 2022

Easy to work with and hassle free. Very laid back environment. No pressure to buy and had what I was looking for. More

by Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Webster (salesman) , Carri Ortiz
Mar 12, 2022 -

Key Auto Mall responded

Thomas, We are pleased Randy Webster gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Enjoy your new vehicle! Best Regards, The Key Auto Mall Team

March 01, 2022

Randy Webster was professional and open with the whole car buying process. I felt extremely comfortable with Randy and his team. I am now a proud owner of a 2022 Jeep Compass. I would recommend Randy and More

by Rachelhouk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carri Ortiz
Mar 05, 2022 -

Key Auto Mall responded

Rachel, We are pleased Randy Webster gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Enjoy your new vehicle! And please let us know if you need anything! Best Regards, The Key Auto Mall Team

February 08, 2022

It was an incredibly easy process with Key Auto Mall. Carri, Randy, and Dave were awesome people to work with. They went above an beyond throughout the process and I would definitely purchase from them a More

by Zachary.fuller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Webster, Carri Ortiz
Feb 08, 2022 -

Key Auto Mall responded

Zach, We are pleased Randy and team gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Enjoy your new vehicle! Best Regards, The Key Auto Mall Team

January 29, 2022

Ivan was a great help! Not only did I bought my car from him but also brought my sister to buy a car from him. I definitely recommend to go to Ivan to purchase a car. He will definitely get you want. More

by lesliecasiano53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Gomez
Jan 31, 2022 -

Key Auto Mall responded

Leslie, We are pleased Ivan gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Enjoy your new vehicle! Best Regards, The Key Auto Mall Team

January 25, 2022

Wayne has kept my entire family outfitted in new vehicles. He provides exceptional & prompt friendly service every single time. I am so fortunate to have just purchased another new Jeep from him tod More

by Kforretmunoz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Weems
Jan 27, 2022 -

Key Auto Mall responded

Kforrestmunoz, We are pleased Wayne gave you our 5 star experience...again. Thank you for taking the time to let us know, we greatly appreciate it. Enjoy your new vehicle. Best Regards, The Key Auto Mall

January 25, 2022

UNBELIEVABLE!!!!!! They said the would not sell us a 2013 mini Cooper coupe sitting on the lot of we did not have a trade! WTH! 🤬😡😯🤯😳🤦🙄This is my More

by paigembruegger2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
Jan 26, 2022 -

Key Auto Mall responded

Paige, Again, we are an honest and courteous business to those who are the same with us. Your name calling, social media bashing and rude behavior to our staff will not be tolerated and we have asked that you take your business elsewhere. Key Auto Mall

January 22, 2022

Just wanted to update my review. I was told I could take my business elsewhere and I was no longer able to purchase CT this car because of my negative review. When they replied to my review, they lied. I r More

by paigembruegger2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy
Jan 26, 2022 -

Key Auto Mall responded

Paige, You received the complete AUTO CHECK on the vehicle history BEFORE you came into our store, (email documented). You also received the handwritten mechanics notes (documented), even after 3 salespeople told you the exact same thing AND every questioned you asked was answered as much as we knew about a 14 year old vehicle. The basic 40k miles service was all documented on the mechanics notes you received and IS simple basic work we do to all cars before we put them on the lot. Because it this 2008 (14 year old) Smartcar had a few minor scratches on the back, you said this was a Deal Breaker and left. Best Regards, The Key Auto Mall Team

January 20, 2022

Very satisfied with my experience and purchase of my new vehicle with Key automotive dealership. Also extremely happy with my salesman Marsh Peterson for guiding me through the purchase process !!! More

by Cwolfe16@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marsh Peterson
Jan 20, 2022 -

Key Auto Mall responded

Christopher, We are pleased Marsh gave you our 5 star experience. Thank you for taking the time to let us know. We greatly appreciate it. Best Regards, The Key Auto Mall Team

January 12, 2022

Awesome dealership to buy a vehicle! Very honest and upfront about everything. Would definitely recommend! More

by cjdaisy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carri Ortiz
Jan 13, 2022 -

Key Auto Mall responded

Thank you cjdaisy. We appreciate your feedback. Best Regards, The Key Auto Mall Team

August 30, 2021

Purchased my third vehicle from Key in the last 2 years. Wayne Weems and Randy have been great to work with. I won't go anywhere else for a Jeep or GMC vehicle. Easy to get deal done. I had price in mind More

by hawkcpa68
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Weems
Aug 30, 2021 -

Key Auto Mall responded

HAWKCPA68, We are pleased Wayne Weems and Randy gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Enjoy your new Jeep! Best Regards, The Key Auto Mall Team

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