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Key Auto Mall

Moline, IL

4.9
194 Reviews

3700 16th St

Moline, IL

61265

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194 Reviews of Key Auto Mall

April 22, 2022

They are very professional, efficient and prompt. Marsh Peterson is very helpful and explains each step of sales process. I appreciated the help in getting a wrecker to me when my car was disabled an More

by Sally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marsh Peterson, Kenny (wrecker), Carri Ortiz
Apr 22, 2022 -

Key Auto Mall responded

Sally, We are pleased Marsh Peterson gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Enjoy your new vehicle and come see us again! Best Regards, The Key Auto Mall Team

April 04, 2022

Did most by internet to speed up process. Worked with Wayne Weems. Very pleasant, knowledgeable and quick. Recommend Key Auto and Wayne More

by Famlindl_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Weems
Apr 05, 2022 -

Key Auto Mall responded

Faith, We are pleased Wayne gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let me us know if you need anything. Enjoy your new vehicle! Best Regards, The Key Auto Mall Team

April 03, 2022

This is my 3rd car I have purchased from Key Auto Mall. 2 Mazda's and 1 Ram. Rick Tucker was the salesman for my last two purchases and he did a great job. I wanted to understand the features of the ne More

by Steve H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tucker
Apr 05, 2022 -

Key Auto Mall responded

Steve, We are pleased Rick Tucker went above and beyond with his 5 star customer service for you! Thank you for taking the time to let us know. Rick is most knowledgeable and helpful. Thank you for taking the time to let us know. We greatly appreciate it. Please let us know if you are in need of anything. Best Regards, The Key Auto Mall Team

March 26, 2022

From start to finish impeccable and friendly service. Carrie began the process, Randy handled the sale, Dave did the financing, and Marcia and Lloyd were awesome shuttle drivers. Never any pressure, no w More

by Chadortiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy webster, Carri Ortiz
Apr 05, 2022 -

Key Auto Mall responded

Chad, We are pleased Randy Webster and the Key Team gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Enjoy your new vehicle. Best Regards, The Key Auto Mall Team

March 20, 2022

Excellent customer service. Sarah Taylor was very helpful and recognized my knowledge of Jeeps and explained the new technology available in the new wrangler. More

by ritak0326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Taylor
Mar 26, 2022 -

Key Auto Mall responded

Rita, We are pleased Sarah gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Enjoy your new jeep and let us know if you need anything! Best Regards, The Key Auto Mall Team

March 19, 2022

Great cars! Great deals! Great staff! Great service and support even after the sale! Always prompt follow up with questions and requests! More

by Raymond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Mar 26, 2022 -

Key Auto Mall responded

Raymond, We are pleased Randy Webster gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Enjoy your new vehicle and let us know if you need anything! Best Regards, The Key Auto Mall Team

March 19, 2022

I certainly would recommend Key Auto Mall in Moline IL to anyone looking for a vehicle. I changed the end of my lease over to a loan with the help of Dave Masterson and it went so smoothly. More

by NH2635
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVE MASTERSON
Mar 19, 2022 -

Key Auto Mall responded

Nancy, We are pleased Dave Masterson gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything. Best Regards, The Key Auto Mall Team

March 19, 2022

Very Helpful. Rick Tucker's extra effort and attention made this a positive experience! Very happy with my Mazda. More

by Mark Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tucker
Mar 26, 2022 -

Key Auto Mall responded

Mark, We are pleased Rick Tucker gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Enjoy your new Mazda! Come see us again! Best Regards, The Key Auto Mall Team

March 19, 2022

Rick Tucker was very nice, knowledgeable about the car we were looking at and made the transition very easy and stress-free. Love our new Mazda!!!! I'm telling everyone where we purchased our new car. More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tucker
Mar 26, 2022 -

Key Auto Mall responded

Elizabeth, We are pleased Rick Tucker gave you our 5 star experience. Thank you for taking the time to let us know. We greatly appreciate it. Enjoy your new Mazda! Please let us know if you need anything! Best Regards, The Key Auto Mall Team

March 17, 2022

Awesome sales person I will return and use Randy Webster again! I was very pleased!! More

by Bruce Crowe
Recommend Dealer
Yes
Employees Worked With
Randy Webster
Mar 18, 2022 -

Key Auto Mall responded

Bruce, We are pleased Randy Webster gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Enjoy your new vehicle! Best Regards, The Key Auto Mall Team

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