Kerry Volkswagen
Florence, KY
Filter Reviews by Keyword
By Type
191 Reviews of Kerry Volkswagen
Always helpful! First, Kody in service is the BEST! He's personable, knowledgeable and responsible. I know I can rely on him to be fair and honest and empathetic. S First, Kody in service is the BEST! He's personable, knowledgeable and responsible. I know I can rely on him to be fair and honest and empathetic. Second, I love my new Atlas! Jarrod In sales was smart, patient and not pushy at all. My new car is awesome and feels just like you'd expect a precision engineered car like. It's our 4th VW as adults and am so happy we chose it! More
best i've ever had mike lauer did the best work i have ever had on any of my cars. anyone who goes to volkswagen should have him do it. mike lauer did the best work i have ever had on any of my cars. anyone who goes to volkswagen should have him do it. More
Quality service I have had a good experience ever time I've called or visited. It was very easy to schedule a service on both my cars. They have been able to accompli I have had a good experience ever time I've called or visited. It was very easy to schedule a service on both my cars. They have been able to accomplish everything that needed to be done quickly and on time and when they said it would be done. More
Great Sales department The sales man and the managers worked 2 hours past closing time to make sure we got the car we wanted. They did everything possible to give us the bes The sales man and the managers worked 2 hours past closing time to make sure we got the car we wanted. They did everything possible to give us the best shot at driving away in a new car. They were all very nice and professional. More
Fast and Great Customer Service Easiest car buying I have ever experienced. Jarrod was very informative and professional. First VW I have purchased. I knew what I wanted going in and Easiest car buying I have ever experienced. Jarrod was very informative and professional. First VW I have purchased. I knew what I wanted going in and didn't have to wait long for the paperwork. More
30k Service I called service to schedule the 30k on my Jetta, an appointment within that week was confirmed. Waited for service to be complete while there, was I called service to schedule the 30k on my Jetta, an appointment within that week was confirmed. Waited for service to be complete while there, was about 45 minutes and was on my way. Good experience overall More
Fast and Cheap Fastest and cheapest repair ever. $1.56. I was driving to pick up my daughter in Florence Ky. and then we were headed to Nashville Tn. for her medical Fastest and cheapest repair ever. $1.56. I was driving to pick up my daughter in Florence Ky. and then we were headed to Nashville Tn. for her medical conference on the way to Florence the belly pan on my Beetle cracked and was dragging on the ground so I stopped by Kerry VW. I thought I would have to leave it but they looked at it and fixed right away. Thanks guys!!! More
Happy Customer Jarrod did a great job. They really didn't have the car I wanted but located one in Indianapolis and had it for me the next day. That is customer serv Jarrod did a great job. They really didn't have the car I wanted but located one in Indianapolis and had it for me the next day. That is customer service. More
Very customer service oriented Great service and great employees. Always very friendly and helpful and keep you informed. I've always had a good experience at this dealership. Grea Great service and great employees. Always very friendly and helpful and keep you informed. I've always had a good experience at this dealership. Great guys! More
Easy process in purchasing a new vehicle Arrived at dealership to check out options available and our sales representative was very helpful and informative and we ended up purchasing a vehicl Arrived at dealership to check out options available and our sales representative was very helpful and informative and we ended up purchasing a vehicle - no pressure, great deals offered, drove a few options and made the choice....easy. More