Kenosha Nissan
Kenosha, WI
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1,157 Reviews of Kenosha Nissan
Advertised price was a lie. When provided with a purchase contract for a vehicle we agreed to pay list price it was 24.8 percent higher with GPS and ‘recovery software’ which we When provided with a purchase contract for a vehicle we agreed to pay list price it was 24.8 percent higher with GPS and ‘recovery software’ which we were told were required to purchase. Additional dealer prep fees and on and on. When we quoted WI law to the dealer about advertised price suddenly we were told the vehicle was not ready to be sold as previously communicated. These guys are liars and cheats. More
Great service. Salesman was amazing answering all our questions and he went the extra mile helping us to make the process a lot easier and faster. Would definit Salesman was amazing answering all our questions and he went the extra mile helping us to make the process a lot easier and faster. Would definitely recommend this dealership. More
Had a oil change appointment did not understand why told a hour and half wait? Bought my Jeep there and usually everyone friendly welcoming did not feel that way this time a hour and half wait? Bought my Jeep there and usually everyone friendly welcoming did not feel that way this time More
**Buyer Beware ** Advertised prices are not accurate My wife and I found a vehicle at this dealership online that we were very interested in. I called the dealership Monday afternoon and spo accurate My wife and I found a vehicle at this dealership online that we were very interested in. I called the dealership Monday afternoon and spoke with a salesperson to confirm the vehicle was still available and to confirm that the dealership would accept a cash offer. The salesperson confirmed the vehicle was available and confirmed the amount I would need to make the cashier's check out for. I made an appointment with salesperson for 9AM. We then traveled down to Kenosha from central WI (about 190 miles) with full intention to purchase the vehicle as soon as the dealership opened the next business day. We showed up at the dealership at 9:10 AM and were greeted by a very empty showroom. We waited about 5 minutes, and then went to find someone who could help us. We found someone and said we had an appointment with salesperson, but he informed us they had not arrived to work yet... They then set us up with a new salesperson, who stepped in and helped us get set up with our test drive. As soon as we arrived back from our test drive, we informed new salesperson that we wanted to purchase the vehicle for the full asking price. He ran us through a couple of offers for extended warranties for the interior and exterior of the vehicle and stated that "these offers are optional." We politely declined the offers, as they seemed very gimmicky and not worth the price of $2,300 extra. New salesperson then left to talk to his manager for 10 minutes. When new salesperson returned they had a very somber look on their face and laid an offer sheet on the table with the cost of the two extended warranties included. They stated that because we were paying in cash, we could not decline the offers. They stated that extended warranties and financing are how the dealership negotiates with customers and makes a profit. We were quite shocked, as we were told this was optional. We politely declined the offers and stated that we were not interested in purchasing the vehicle if they were going to force us to buy the warranties. New salesperson said that they would try to talk with their manager again for us, but seemed very nervous about it. They even wrote out our intentions on the offer sheet and asked me sign it. They returned within 30 seconds with a hard no. We made the made the long trip home and will have to start the whole process over again. I have never had an experience quite like the one I had at Kenosha Nissan. More
Dealership answered all my questions and addressed all my concerns. Anything I did not agree with, they eliminated. I was in control of the purchase the whole time. I bought my truck online without ever seei concerns. Anything I did not agree with, they eliminated. I was in control of the purchase the whole time. I bought my truck online without ever seeing it in person and felt completely confident that my salesman Matt Knudson would meet every request and he did! More
Pleased with the oil change. Not sure I believe the results of the overall inspection. Seems very cookie-cutter. I knew I was a bit low on brake fluid and filled it when I got ho Not sure I believe the results of the overall inspection. Seems very cookie-cutter. I knew I was a bit low on brake fluid and filled it when I got home. The inspection said the level was good. Makes me doubt other things done. More
It was a great experience Aaron was very knowledgeable and easy to work with Will made the finances end of the purchase very easy We will be back when we need another vehicle and easy to work with Will made the finances end of the purchase very easy We will be back when we need another vehicle More
The respect for the customer and the approach to the relationship is the best I have ever experienced. The professionalism and courtesy exhibited by all I worked with was superior to any sales person I relationship is the best I have ever experienced. The professionalism and courtesy exhibited by all I worked with was superior to any sales person I have worked with. I would recommend this team to any and all. More