Kenny Ross Ford South
Castle Shannon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sales and Serivice I have been a loyal customer at Kenny Ross and Both Smith for many years mainly because of Dan Curley in Service dept. That is why i continue to buy I have been a loyal customer at Kenny Ross and Both Smith for many years mainly because of Dan Curley in Service dept. That is why i continue to buy my cars there. More
xxxxxxxx Overall,I had a nice experience.I was referred, and would also refer. Robbie was very helpful in getting me what I was looking for. He took good care Overall,I had a nice experience.I was referred, and would also refer. Robbie was very helpful in getting me what I was looking for. He took good care of me. Michelle B More
Horrible Service TWICE! Went to the to dealership on 6/14 & 6/17, I was looking for a very nice salesman that helped me last month. After standing in the showroom for 20 minu Went to the to dealership on 6/14 & 6/17, I was looking for a very nice salesman that helped me last month. After standing in the showroom for 20 minutes, someone finally came over to greet me. When I asked for the salesman I was previously working with, I got an instant attitude, was told my salesman was on vacation and he walked away from me while I tried to ask when my salesman would be back. On the 17th I didn't really want to go back but my original salesman was so great and so helpful that I didn't want to fault him for someone else's ignorance. When I got to the store the rude salesman rolled his eyes at me, walked over and says, "Didn't I just tell you he was on vacation!" I was so disgusted that I just walked away. I called in yesterday to look for my salesman only to find out that he'd been let go! Really, he was let go! It's a real shame that this is how this store is run. You get rid of a great employee but the rude ones are still there. I will never return to that or any other Kenny Ross store. I will be looking for that salesman that originally helped me. More
My Escape buying experience at Kenny Ross I have to say I could not be more pleased with Rob as a sales person.He made are experience of buying our new car as easy as possible .He's very perso I have to say I could not be more pleased with Rob as a sales person.He made are experience of buying our new car as easy as possible .He's very personable ,friendly and helpful.I would definitely come back to him for my next car. Also recommend him to friends and family.Thank you so much, Faith Leuch More
Ford f150 Service was outstanding. Rob was very professional and did an excellent job. I highly recommend anyone going there. Any questions I had rob was ther Service was outstanding. Rob was very professional and did an excellent job. I highly recommend anyone going there. Any questions I had rob was there for me. More
The Ideal Car-Buying Experience Kenny Ross provided the ideal experience. My fiance and I bought our first car as a couple and from the time we walked in we were treated with respect Kenny Ross provided the ideal experience. My fiance and I bought our first car as a couple and from the time we walked in we were treated with respect and class from every member of the Kenny Ross team. I really could not be more impressed - from friendliless to quality, we are thrilled to give Kenny Ross our business. I would recommend this dealership to anyone who wants to buy a great car but doesnt want to the usual "game" of car buying. Our salesman, Rocky, was completely straightforward and honest with us from the get-go and truly cared about our needs and how they could make it work best for us. Completely genuine. I really could not be more impressed. Would recommend the dealership anybody - truly. I thank them for making our first couple car buying experience so perfect. More
Outstanding customer service Today I purchased a 2013 Buick Encore from Kenny Ross, this was the first time I've ever worked with them and it will not be the last. The team was ou Today I purchased a 2013 Buick Encore from Kenny Ross, this was the first time I've ever worked with them and it will not be the last. The team was outstanding easy to work with . I will be sending all my family there. More
Truck Buying Experience After requesting information for a truck I had seen on line at Kennnyrossfordsouth.com, I was promptly contacted by John Sobocinski even though the de After requesting information for a truck I had seen on line at Kennnyrossfordsouth.com, I was promptly contacted by John Sobocinski even though the dealership was closed. In fact, in that initial e-mail, John not only provided information for the truck I had specified, he included information on 6 other trucks as well. After speaking to John, he provided me a very competitive price quote for yet even another truck and I had agreed to stop in to see the truck. Unfortunately, I was unable to make our appointment and John was going on vacation, but not before referring me to David Liebro. My wife and I met with David at the dealership and after showing us the trucks John and I discussed, we came across yet another new F150. David really went to work and got us a great deal on that truck! My wife and I were treated like we were the most important customers there. Joanne Reilly, the Business Manager also did a great job in arranging the financing, explaining our options and assembling all of the paperwork. I definitely would recommend Kenny Ross Ford to friends and family. More
great experience we had a great experience at Kenny Ross Ford. steve met us in the lot while we were looking for a car. he was very friendly and professional.he brough we had a great experience at Kenny Ross Ford. steve met us in the lot while we were looking for a car. he was very friendly and professional.he brought us into the show room and assured us that he would help us find a car that day, and we did! exactly what we were looking for,a fusion with low milage, in great shape and beautiful. I have already recommended Kenny Ross Ford and steve to two friends and my daughter. all of the employees at Kenny Ross Ford were great,especially steve who guided us through the process and made us feel at ease. More
Robbie was great Rob Latulo was very experience about the Ford fusion I purchased. He explain the procedures to me. I would recommend him to my family and friends. Ken Rob Latulo was very experience about the Ford fusion I purchased. He explain the procedures to me. I would recommend him to my family and friends. Kenny Ross did a smart thing by hiring rob Latulo. More