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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,234 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,234 reviews

June 30, 2014

Sales and Serivice I have been a loyal customer at Kenny Ross and Both Smith for many years mainly because of Dan Curley in Service dept. That is why i continue to buy More

by carolcoultas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Liebro and Dan Curley
Jul 01, 2014 -

Kenny Ross Ford South responded

Carol, thank you so much for this wonderful review. Dan is one of the best at his career and your review is spot on. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. Thanks again for your loyalty and your 5 star rating. We will be there for you for many years to come. Best regards, Jimmy Ross | Chairman | jross@kennyross.com

June 27, 2014

xxxxxxxx Overall,I had a nice experience.I was referred, and would also refer. Robbie was very helpful in getting me what I was looking for. He took good care More

by MBaranauskas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Latuloa
Jun 30, 2014 -

Kenny Ross Ford South responded

Michelle, thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. I’m happy to hear Robbie was able to help find the perfect car for you. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Jimmy Ross | Chairman | jross@kennyross.com

June 25, 2014

Horrible Service TWICE! Went to the to dealership on 6/14 & 6/17, I was looking for a very nice salesman that helped me last month. After standing in the showroom for 20 minu More

by MJ_14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't Remember
Jun 25, 2014 -

Kenny Ross Ford South responded

I would like sincerely apologize for your experience at the dealership. I assure you this is not typical of our team. I would appreciate the time to speak with you personally in regards to your visit. Please contact me at your earliest convenience. I look forward to hearing from you. Best Regards, Jimmy Ross | Chairman jross@kennyross.com

June 18, 2014

My Escape buying experience at Kenny Ross I have to say I could not be more pleased with Rob as a sales person.He made are experience of buying our new car as easy as possible .He's very perso More

by Mudbaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 19, 2014 -

Kenny Ross Ford South responded

Faith, it is reassuring to know that Rob provided you with a hassle-free and welcoming shopping experience. Rob’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Thanks for the recommendations, and have fun driving your new Ford Escape! Jimmy Ross | Chairman | jross@kennyross.com

June 18, 2014

Ford f150 Service was outstanding. Rob was very professional and did an excellent job. I highly recommend anyone going there. Any questions I had rob was ther More

by Studio2321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Laird
Jun 19, 2014 -

Kenny Ross Ford South responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with Rob. Enjoy driving your new Ford F-150! Jimmy Ross | Chairman | jross@kennyross.com

June 17, 2014

The Ideal Car-Buying Experience Kenny Ross provided the ideal experience. My fiance and I bought our first car as a couple and from the time we walked in we were treated with respect More

by NHobes22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2014 -

Kenny Ross Ford South responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that Rocky and our staff were able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer specials for our Facebook and Twitter followers. Thanks for the recommendations, and enjoy driving! Jimmy Ross | Chairman | jross@kennyross.com

June 14, 2014

Outstanding customer service Today I purchased a 2013 Buick Encore from Kenny Ross, this was the first time I've ever worked with them and it will not be the last. The team was ou More

by Debravg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 16, 2014 -

Kenny Ross Ford South responded

Your fantastic review was quite a refreshing read. Congratulations on your new Buick Encore. I am sure you are continuing to enjoy it. I am happy that our sales personnel provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Kenny Ross Ford South. Sincerely, Jimmy Ross | Chairman | jross@kennyross.com

June 13, 2014

Truck Buying Experience After requesting information for a truck I had seen on line at Kennnyrossfordsouth.com, I was promptly contacted by John Sobocinski even though the de More

by vrh442
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Reilly, Dave Liebro, John Sobocinski
Jun 16, 2014 -

Kenny Ross Ford South responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that David, John and Joanne were able to meet your needs. At Kenny Ross Ford South, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Jimmy Ross | Chairman | jross@kennyross.com

June 12, 2014

great experience we had a great experience at Kenny Ross Ford. steve met us in the lot while we were looking for a car. he was very friendly and professional.he brough More

by kathey.kranis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 13, 2014 -

Kenny Ross Ford South responded

Congratulations on your Ford Fusion! Thank you for taking the time to write about your great experience. It is magnificent to know that Steve and our staff were able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer specials for our Facebook and Twitter followers. Jimmy Ross | Chairman | jross@kennyross.com

June 12, 2014

Robbie was great Rob Latulo was very experience about the Ford fusion I purchased. He explain the procedures to me. I would recommend him to my family and friends. Ken More

by spk1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 13, 2014 -

Kenny Ross Ford South responded

I am happy to hear that your time spent with Rob was a great experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Ford Fusion! If you have any questions or concerns regarding your new vehicle, please come back to visit us. Thanks for the recommendations, and enjoy driving! Jimmy Ross | Chairman | jross@kennyross.com

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