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Kenny Ross Ford South

Castle Shannon, PA

4.8
992 Reviews
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 992 reviews

May 18, 2024

Always kind and answers all my questions service is done quickly.only place I go More

by SSTAKICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

The dealer got back to me promptly with the information. . let’s make America Great Again!!!! More

by dennyk1024_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

The staff are fantastic, very accommodating. Communication is terrific, they kept me in the loop the entire time. More

by JESSEDUVUVEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bac
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula in service gets 9000 stars
May 17, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 17, 2024

Paula Mooney the service manager is very nice and easy to work with. I had a small problem that I wanted to have checked out and she got me in and out in a very timely fashion. More

by TIVADOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
May 15, 2024

They are always fast and efficient, they are competitive with their pricing and woe’ around my schedule. My advisor Kayla is truly great to work with. More

by mjmmjm35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
May 16, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 14, 2024

I am so happy that Kenny Ross Ford was able to help me get a car so efficiently . Alex Toomey and Gary Bac are the best at what they do. I got a fair deal and in a timely manor. I actually sent another fr More

by coachkenx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey, Gary Bac
May 15, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 12, 2024

I went for an oil change and within an hour it was done. My original salesman came and checked in with me. Rocky always checks in anytime I am there for something. More

by Dch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 10, 2024

I appreciated the pick up and delivery. I was able to add on an alignment to my service. More

by CAROLSLOMSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kayla in service
May 14, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 10, 2024

Quality service for a great price! On time, treated me with respect, completed everything on my list More

by RONBARG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 14, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 10, 2024

My initial problem was with the Collision Department and getting my 2023 Maverick completely fixed but when both Gary Bac and John Eberlein got involved, it was like "night and day" the Collision Depart More

by armoreth56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace and Gavin
May 14, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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