Kenny Ross Ford South
Castle Shannon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I recently leased my vehicle. Upon leasing I noticed some body damage. I worked with my sales person to get my car in to get fixed as well as a thorough detail. As when it was giv Upon leasing I noticed some body damage. I worked with my sales person to get my car in to get fixed as well as a thorough detail. As when it was given to me I had dried leaves in my glove box, no satellite service and the detail was the best I could get based on staffing needs. Well I went over the body work with collision (great). We spoke about the detailing and specially pointed out the dried leaves in my glovebox. Picked up my car, LEAVES IN GLOVEBOX. The detail from then beginning have never been showroom ready. It’s a darn shame that I continue to have this experience on something that should be so simple. I’m not sure where the communication and standard is lacking but clearly there is something missing More
My salesman, Steve Wine, did a stellar job and went out of his way to accommodate my needs. The process only took a couple of hours and I was out the door. Altogether a very pleasant experience! of his way to accommodate my needs. The process only took a couple of hours and I was out the door. Altogether a very pleasant experience! More
I found my interaction with the service center friendly, prompt, reliable, and helpful in meeting my needs. prompt, reliable, and helpful in meeting my needs. More
Thanks to John Eberlein, Nick Kristiansen, Robert Schilling and Dan Francus for a great experience during the purchase of my new Ford F150 Lariat Hybrid. Schilling and Dan Francus for a great experience during the purchase of my new Ford F150 Lariat Hybrid. More
To have the computer reset costed $200 & that wasnt covered dont seem worth it for no work being done. My warranty ststs that I have to bring it there for repairs. I wonder how much more out of pocket covered dont seem worth it for no work being done. My warranty ststs that I have to bring it there for repairs. I wonder how much more out of pocket costs I will have to pay just to find out nothing is wrong & no work was done. More