Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.8
1,215 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
Contact Dealership
View Awards

3200 Library Rd

Castle Shannon, PA

15234

Directions

By Type

Showing 1,215 reviews

November 22, 2024

Great service and great work. Very helpful and the process was very easy. Highly recommend for any body shop services needed. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision dept
Report | Print
November 22, 2024

I was very interested in a vehicle which i found out was at another of their locations. Jeremy was able to have it transferred to his location so I could look at it. Bought the car! So appreciative of all More

by ks.hoffman
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 20, 2024

John was wonderful and helpful. Could not have made my car buying experience any better! More

by kaeleeey.raelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 20, 2024

Ky was so patient and helpful from the moment we walked in the door until he handed us the key! He was available to answer questions and help us when we couldn’t make up our mind! Amazing! More

by cbcolacito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 17, 2024

Good service as always! Ten out of ten would recommend for your service needs and wants. More

by jreneau2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan
Report | Print
November 15, 2024

Ky Jones was very professional and helpful throughout the entire process. The sales management and finance team were both also professional and helpful. More

by shane-kearns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 14, 2024

Ali came and picked up my truck on time. service was done when I got there after work. Video was clear and audible. More

by EABOEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Duvuvei did a great job and was very nice
Report | Print
Nov 15, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 13, 2024

Great service and hospitality. Even helped with an Uber to get me back to the dealership. More

by markjvescovi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylar
Report | Print
Nov 15, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 11, 2024

I was able to get an appointment for state inspection on short notice. Although it required numerous repairs, likely due to age, the car was ready by the next day. Kayla was knowledgeable and kept us well i More

by RUNLEBO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Report | Print
Nov 15, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 11, 2024

Almost lost their good faith. No one communicates effectively together. It seems like the finance team doesn’t know what they’re doing. They tried to go back on their trade-in val More

by jonathanhrussell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Glunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve wine
Report | Print
Nov 15, 2024 -

Kenny Ross Ford South responded

We value and appreciate your business, Jonathan. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

1
...
3
4
5
...
122