Kenny Ross Ford South
Castle Shannon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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George and the rest of the team made the buying process easy. I am more interested in my time then having a lengthly sales and car pick-up process. Everything was easy, no nonsense, and quick. There sho easy. I am more interested in my time then having a lengthly sales and car pick-up process. Everything was easy, no nonsense, and quick. There should have been an easy button there but that idea was already taken by another retailer. More
They were very friendly, they did not put pressure on me to buy a truck. They had no problem letting test drive many different cars. The dealership had many models for me to look over. The dealership's ho to buy a truck. They had no problem letting test drive many different cars. The dealership had many models for me to look over. The dealership's hours are very convenient. Their service department is even open on Saturday. More
George was extremely helpful and fast. He went out of his way to accomodate our busy work schedule and we appreciate his effort. We needed a van quickly, he had the color and model we wanted and even bro his way to accomodate our busy work schedule and we appreciate his effort. We needed a van quickly, he had the color and model we wanted and even brought it to our business so we could sign the papers and have our new van without leaving the shop. Thank you. More
This was our first visit to Kenny Ross Ford. The general manager greeted us when we came in. He took us out on the lot so we could see the 2011 Escapes. He opened two up so we could enter and exit the veh manager greeted us when we came in. He took us out on the lot so we could see the 2011 Escapes. He opened two up so we could enter and exit the vehicles so we could see if we liked the step option. He then arranged for a test ride. Rocky Bodzer was our salesman. He was very friendly, very knowledgeable and very detail-oriented. He made sure he understood what we wanted. He fully described the car features and options. We went over all the numbers and decided our original choice was a little too high. He then went back on the lot and found an Escape that we also liked that was in our price range. We then went through the numbers again and we came up with a deal that we liked. He then took us over to the finance manager who was very friendly and very thorough. After we were done there, the general manager spoke with us again and thanked us for our purchase. After that Rocky took us out to our new Escape and showed us how to sync our phone with the car. He covered all the details and it was all quite impressive. He thanked us for our purchase and let us know that he would be available if we had any future questions. The whole experience was very nice and everybody we met was very friendly and very professional. More
I am just getting around to posting this, but Chuck and George made a usually rough experience, into an easy and enjoyable one! Quick too! they knew I had worked nights and took care of everything prior to George made a usually rough experience, into an easy and enjoyable one! Quick too! they knew I had worked nights and took care of everything prior to my arrival! this is our 2nd car from there and we plan to keep the tradition going with my daughter and son! We actually had to have the mirror replaced already and the service was exceptional. Again, if you go to Kenny Ross make sure you work with these two gentleman, from a woman....I highly recommend them! More
The overall experience was great and Dave Ross did everything he could to find the right vehicle for out family. We really appreciate his dedication and hardwork. Dave tried to find the vehicle we w everything he could to find the right vehicle for out family. We really appreciate his dedication and hardwork. Dave tried to find the vehicle we wanted in the are, but could not so he assisted us in ordering the exact explorer we wanted. More
George is low pressure, and effective with explaining what you need to know in a quick, breezy manner. He knows his business and works well with us female customers.I was shown to the lot to look at the what you need to know in a quick, breezy manner. He knows his business and works well with us female customers.I was shown to the lot to look at the specific car group I was interested in. I was given the opportunity to give my ideas of what I wanted in a vehicle and not pressured into buying any other type of car, etc. I had a good time when at other dealerships, I either left or was fast-talked and hurried because I could only afford a used car or bottom of the line. Another bottom line - I was treated very well by George and the rest of the team, so my experience was only positive. More
We recently bought a new Ford Explorer at Kenny Ross on Route 88. All the employees that we dealt with from the salesman George Schmigel to the manager Tom McDonald, were courteous, professional, and knowl Route 88. All the employees that we dealt with from the salesman George Schmigel to the manager Tom McDonald, were courteous, professional, and knowledgable. Thank you for making our last car purchase a pleasant one. We are looking forward to stopping out soon, and receiving some more lessons on the Ford My Touch feature. More
All of the staff were great from the sales person, to the finance dept, even the detailers who gave my new car extra care. The finance person got me the rate I wanted in the first place but went back to get finance dept, even the detailers who gave my new car extra care. The finance person got me the rate I wanted in the first place but went back to get me a better one. Our sales person showed us many cars and did it all in the rain but never once complained and was willing to show us anything we wanted. I would absolutely come back to this dealership and recommend it to my friends. More
Dealer (George) was very good at working with me in terms of finding the desired car and at arriving at a fair price. Actual negotiating was minimal and sale was very quick. This is my fifth FORD purchase a of finding the desired car and at arriving at a fair price. Actual negotiating was minimal and sale was very quick. This is my fifth FORD purchase and my first one from Kenny Ross (changed dealerships after my prior dealer retired at Woltz Wind Ford and I became very dissatisfied with replacement dealer from that place). More