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Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.8
1,216 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,216 reviews

August 24, 2024

Easy to get an appointment, easy to get the vehicle I wanted, trade-in price was also a grand or two more than I expected. Very good at "out the door" costs that include all the tax/title/etc. More

by jet0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 23, 2024

Making an appointment was easy and the service department did every I asked them to do. Service was polite and quick. More

by MARK.NISKOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young gentleman in the Service Department. 5 Stars
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Aug 23, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 22, 2024

Everything worked great. Called on the phone, went in and spec'd truck, it showed up 2 months later, and delivery was great More

by bill.demchak
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 22, 2024

Excellent sales experience. Nick was great and made the process easy and stress free. Possibly the best auto buying experience I ever have had. More

by Tom & Karen Monaghan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schilling
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Aug 23, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 22, 2024

First, it’s very convenient to me, the salesperson I dealt with was very nice, she really went above and beyond trying to help me. The sales manager helped me to find rebates and offers that I didn’t k More

by tirishcop99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaeley Lentz 5 STARS !!!!
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Aug 23, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 21, 2024

Great people in both of the departments of service and accounting. Well informed and thoughtful and timely. More

by ekim1393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 20, 2024

From the first day we stopped in, Alex Toomey, was very personable. Our entire process buying this vehicle went smoothly (including the finance department). More

by bakennedy1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 19, 2024

Everyone we dealt with was fantastic and they took excellent care of us! They answered all our questions and explained things thoroughly. More

by KAREN33REIMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 18, 2024

Great people to work with everyone was so help from Alex our salesman to Gary the sales manager and don’t forget Robert our finance guy I would highly recommend Kenny Ross More

by wvuwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert , Gary Bac
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Aug 21, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 18, 2024

Very easy to make appointments, service personnel are very courteous and through with keeping you informed of progress of the service you are receiving. More

by MALUTICHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in service department
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Aug 21, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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