
Kenny Ross Ford South
Castle Shannon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Vickie was very friendly & made sure she found an answer to all my questions. I especially like that she talked to me & directed all important information to me even though I had brought my parents answer to all my questions. I especially like that she talked to me & directed all important information to me even though I had brought my parents along. As a woman it is frustrating when a salesperson talks to a man over a women & when Vickie knew the vehicle was for me her attention was on me. And as someone who looks younger than I am I was pleased that she also showed me respect. The price of the vehicle was a little more than I wanted to pay but Vickie let her manager know the payments I was looking for & we were able to get it there. More
My husband and I and our son went to this dealership in hopes of purchasing a used Ford Taurus. Vicki met us and walked us out to the vehicle. She was extremely friendly and knowledgeable about the car. Vi hopes of purchasing a used Ford Taurus. Vicki met us and walked us out to the vehicle. She was extremely friendly and knowledgeable about the car. Vicki worked extremely hard to ensure we were able to purchase the car. We have never been in a dealership with a salesperson who allowed us to leave with a car in such record time! We were extremely pleased with Vicki as well as all the staff at this dealership. It was a very pleasant experience. More
I came in on a Saturday afternoon and met with Tony. I had to purchase a car that day and although they didn’t have anything on the lot Tony was able to locate the exact car that I wanted to buy and was a had to purchase a car that day and although they didn’t have anything on the lot Tony was able to locate the exact car that I wanted to buy and was able to have it delivered. There was no high pressure sales pitch, Tony listened to my needs. The whole process was smooth and quick. I would definitely recommend Tony to my friends to purchase their next car. More
I was never a big fan of car shopping for many reasons. After meeting and working with Jarrett and Kenny Ross I have changed my mind. He was super friendly and very easy to work with. He really was inform After meeting and working with Jarrett and Kenny Ross I have changed my mind. He was super friendly and very easy to work with. He really was informed on all the cars on his lot which made the process a whole lot easier on me. I would reccomend this dealer to any and everyone. I definitely don't plan on looking anywhere else in the future when I need a new car. More
I was looking to purchase my first vehicle which was just a ridiculously stressful experience before I even got to a dealer. New? Used? Make? Model? Color? Options? Just shoot me. I found out that I got a pr a ridiculously stressful experience before I even got to a dealer. New? Used? Make? Model? Color? Options? Just shoot me. I found out that I got a pretty good deal through my employer which directed me to Kenny Ross South. I was greeted by Jarrett as soon as I arrived (and not in that gang up on you way that you expect when you go to a car dealer) and after being juggled a bit which was no one's fault but my own, Jarrett walked me through a few car choices. I was literally there for HOURS and held the place open long past closing time. Mostly being indecisive and making sure I made good choices. Everyone was very helpful and friendly throughout the entire experience, including one of the salespeople giving a ride home and back to the dealership when a forgotten driver's license needed retrieved. I was a basket case, but Jarrett very calmly walked me through it, never once making me feel pressured or try to rush me. More
Strongly recommend Vickie Gatsiopoulis! She really listens to me and trys her best to find the vehicle I want, and with the best price! I enjoyed my shopping experience with Vickie. You Rock Vickie! listens to me and trys her best to find the vehicle I want, and with the best price! I enjoyed my shopping experience with Vickie. You Rock Vickie! So here is my story - I recently moved to Pittsburgh, was trying to buy a car before Oct 2. ~2 weeks ago, I went to Kenny Ross Ford South to try Escape and Focus (struggling with SUV vs. Sedan). I didnt schedule any test drive, just dropped by since I heard Escape and Focus are nice cars. So I met Vickie. She gave me the test drive using her car and anothe demo car and told me lots of useful information about the cars. She is also very straightford, not trying to give me pressure to make some quick decisions. After the test drive, I discussed it with my wife. We finally decided to buy a 4WL Ford Escape with 2.0L, leather seats and Panoramic Roof (out of 3 SUV options: Escape, CRV and Forester). I got a quote for 2014 Escape Titanium, the price is over my budget, then I changed to 2013 since it has bigger rebate. However the rebate ends on Sep 30, Vickie helped me check if there are any changes to the rebate and sent me a mail at 7:30am. Luckily no change to rebate, the next day I worked with Vickie to secure the vehicle and yesterday I got my silver Escape. Both my wife and I love the car. Thanks Vickie! You are great! Regards, Wei Kong More
My time at Kenny Ross on Friday 9/27 and Saturday 9/28 was wonderful. Originally I was in for a service appt. wasting time around the sales dept just browsing. It was a hot day and Vicki had offered me was wonderful. Originally I was in for a service appt. wasting time around the sales dept just browsing. It was a hot day and Vicki had offered me bottle of water , and was showing me some of improvements being made to the dealership . No pressure of a sale just being friendly . Next day... Sales appt was great Vicki took care of my concerns , made sure it was the truck I wanted . She took great care in making sure I knew all of the intricate details of the truck to operate it properly More
John Sobo was great! He was so helpful in finding the exact car I wanted. He and Joann, the finance person were so friendly, thought I was buying a car from someone I knew all my life. Answered all my qu exact car I wanted. He and Joann, the finance person were so friendly, thought I was buying a car from someone I knew all my life. Answered all my questions, and John was able to get me a better interest rate then I first thought I could get. Was at first going to go with Capital One for financing my car. But John said, "Wait let me check on our end and see what we can do." He was right ,instead of 10% I got a loan with 6%. That was fantastic! I am so thankful for that. John is a great assest to your team, don't ever let him go. Kenny Ross Ford has a customer for life. Would not think of going anywhere else to purchase a car again. I have been telling everyone about my great experience here. Love my new car so much, can't say enough about the Ford Focus 2014. It is gorgeous. The ride is fabulous. Very, Very happy customer!!!! More
As soon as I emailed the dealership for a price, I was contacted immediately by email, then by phone. I called back and they sent me some prospective cars at which to look. I sked a test drive and got off contacted immediately by email, then by phone. I called back and they sent me some prospective cars at which to look. I sked a test drive and got off the bus that evening and was treated like an old friend. Dave drove first and answered myriad questions, including a request to know the composition of the brake lines. I drove it, the Ford Focus, picked because of the excellent gas mileage and cargo space. I LOVED it! It handled smoothly and I could see where I was going, love the options...believe it or not, the heated seats were a definite plus. Gave me a grand tour, Dave then crafted the numbers to my satisfaction and promptly gave me a ride all the way home to Finleyville instead of letting me wait for the bus. Dave then spend time with my husband and explained everything all over again to him. On buy day, Tom picked me up at home rather than me taking the bus, and drove me to the dealership where the deal was finalized. Financing was a breeze and everyone was really friendly. Chris (old blue eyes) offered additional assistance whenever I needed it and so did Tom. What a great bunch with which to work! I also really appreciated being treated like the super-brain I am. LOL Thanks, guys! More
Every person I came in contact with at the dealership made me feel comfortable, and never pressured me at all. When I went in, I told Dave Liebro what I wanted to spend and the approximate payment I wan made me feel comfortable, and never pressured me at all. When I went in, I told Dave Liebro what I wanted to spend and the approximate payment I wanted. He showed me exactly what I asked for, and never pressured me to purchase a more expensive car. He really listened to me. I can honestly say this was a completely stress-free car buying experience. I will definitely recommend Kenny Ross Ford South to family and friends. More