Back

Kenny Ross Ford South

Castle Shannon, PA

4.8
1,348 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
Contact Dealership

3200 Library Rd

Castle Shannon, PA

15234

Directions

By Type

Showing 1,348 reviews

April 05, 2014

You like to buy from people you like. Not only were they very friendly, but made me feel very comfortable. It was a pleasure buying from them and would do it again. Thanks to Mark & C More

by leavemmalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pritchard
Apr 08, 2014 -

Kenny Ross Ford South responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are glad that your vehicle purchase experience was such a pleasure. We always do our best to make sure all of our customers leave with the right vehicle, and we're glad that you're enjoying yours. We look forward to seeing you again. Jimmy Ross | Chairman | jross@kennyross.com

April 05, 2014

John was very good. He found a very nice 2013 Buick for us at a good price. John really went out of his way to find a good buy for my wife and I.We are very pleased with the service, attention and attitude More

by billorginny
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2014 -

Kenny Ross Ford South responded

Bill, I am happy to hear that your time spent with John was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new 2013 Buick! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Jimmy Ross | Chairman | jross@kennyross.com

April 04, 2014

Ford Fiesta/Clibbens WONDERFUL experience. Robby Latuloa was VERY helpful and personable. He along with all the employees were so kind and I would HIGHLY recommend this de More

by Clibbens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2014 -

Kenny Ross Ford South responded

Thank you for writing about your visit with us, and congratulations on your new 2014 Ford Fiesta! I'm sure you are continuing to enjoy it. Robby Latuloa is an asset to our dealership, and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Remember to check out our Facebook and Twitter pages for the specials we offer for our likers and followers. Jimmy Ross | Chairman | jross@kennyross.com

April 03, 2014

Wonderful experience. Greeted with a heartfelt smile, and handshake; Robbie listened to what we were looking for then made suggestions and with great patience took us for s More

by sbrozell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Poliziani
Apr 04, 2014 -

Kenny Ross Ford South responded

We appreciate this great review of our dealership! Robbie is truly an asset to our team and will thank you for your kind words. I'm glad to hear you're loving your new Ford Fusion! We hope to have the pleasure of working with you again in the future. Make sure to follow us on Facebook and Twitter for current offers and promotions. Best, Jimmy Ross Chairman jross@kennyross.com

April 01, 2014

Service Dept. does the right thing! After $1,000 repair, vehicle returned DAMAGED (puncture in hood, from the inside-out). Pointed this out to Kevin who immediately apologized and remed More

by MissyCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson
Apr 04, 2014 -

Kenny Ross Ford South responded

Thank you for taking the time to leave this review of your experience at our dealership. While we are deeply apologetic of this mishap, it's wonderful to hear that Kevin took responsibility of the situation and got your vehicle repaired. We strive to provide our customers with the utmost respect and professionalism. We hope to continue our business relationship and look forward to working with you again in the future. Happy driving! Best Regards, Jimmy Ross, Chairman jross@kennyross.com

March 29, 2014

New F150 purchase Overall experience at Kenny Ross South was nothing short of outstanding. Vickie Gatsiopoulis was down to earth, friendly and very easy to deal with. H More

by stimko68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2014 -

Kenny Ross Ford South responded

I am happy to hear that your time spent with Vickie Gatsiopoulis was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Ford F-150! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Jimmy Ross | Chairman | jross@kennyross.com

March 28, 2014

All the people at Kenny Ross Ford South was very nice and helpful and checking to see if we needed or wanted anything. Very clean and nice waiting room. More

by rae4068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2014 -

Kenny Ross Ford South responded

We love hearing about customers that have a great experience, and we are glad to hear that our team was very nice and helpful to you. We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Jimmy Ross | Chairman | jross@kennyross.com

March 27, 2014

From the moment I walked into the dealership Rob was extremely friendly, helpful and knowledgeable about the Ford Escape. Could not be happier. Love the car and all the features. I am now the proud owne More

by Dbobnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2014 -

Kenny Ross Ford South responded

Thank you for this excellent review! I'm pleased to hear that Rob was extremely friendly, helpful, and knowledgeable during your visit. I'm so glad you're enjoying your new Ford Escape! We strive to provide our customers with exceptional service. We hope to have the pleasure of working with you again in the future. Make sure to follow us on Facebook and Twitter for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

March 26, 2014

I went to the Pittsburgh Auto show in February and the 2014 Mustang Premium caught my eye. A few weeks later, I went down to the Kenny Ross Ford South to take a look at one, and I got there right as they More

by Watsond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2014 -

Kenny Ross Ford South responded

Thank you for this 5-star review! I'm pleased to hear that Vickie provided you with a smooth and stress-free car buying experience. We strive to provide our customers with exceptional service. We hope you're enjoying your new vehicle and hope to have the pleasure of working with you again in the future! Be sure to follow us on Facebook and Twitter for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

March 26, 2014

Terrible just simply terrible Kenny Ross south is the worst place to ever go to get a car if you actually think about buying a car from there don't . I bought a vehicle from them back in September and I More

by Sal2087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom McDonald
Mar 26, 2014 -

Kenny Ross Ford South responded

I would like to sincerely apologize for your negative experience with Kenny Ross Ford South. I assure you this is not typical of our team. Our Service Department works hard to ensure that all vehicles are properly and thoroughly inspected before delivery. Please contact me at your earliest convenience to further discuss this matter in greater detail. I look forward to hearing from you. Best Regards, Jimmy Ross, Chairman jross@kennyross.com

...
115
...