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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,296 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,296 reviews

December 05, 2013

Very few salespeople would offer to drive 15 miles to your home in rush hour traffic to have some papers signed by my wife to save us a return trip to the dealorship. The whole process went smoothly and More

by harrycox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jo-anne Reilly, John Sobocinski
Dec 05, 2013 -

Kenny Ross Ford South responded

Thank you for the 5-star review! I'm pleased to hear we were able to drive to your home at your convenience to complete your paperwork. We strive to provide our customers with exceptional service. We hope to do business with you again in the future! Until next time, don't forget to follow us on Facebook and Twitter for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

December 05, 2013

I contacted John through a website at my work to discuss options on buying or leasing a new Ford Edge. He made the experience so easy and it was the first time I enjoyed car shopping. The car I wanted was n More

by CGould2310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
Dec 05, 2013 -

Kenny Ross Ford South responded

We appreciate your 5-star review! I'm pleased to hear that John made your experience easy and enjoyable. I'm glad we were able to locate the vehicle you had your heart set on. We strive to provide our customers with the utmost respect and professionalism. We hope to work with you again for your future car buying (or leasing) and service needs! Make sure to follow us on Facebook and Twitter for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

November 30, 2013

Vickie was awesome in her determination to find us the best value for our needs. She was HONEST from the start!! Her follow through and commitment was commendable More

by Roellk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2013 -

Kenny Ross Ford South responded

Thank you for the kind words! I'm glad to hear that Vickie was determined and honest right from the start. We strive to provide our customers with exceptional service! We hope to see you again in the future. Until next time, make sure to follow our Facebook and Twitter pages. Regards, Jimmy Ross, Chairman jross@kennyross.com

November 26, 2013

Vickie was a wonderful salesperson to work with. We completed most of the sale by phone since I have a one year old sitting at a dealership for 5 hours wasn't an option and I was very pleased with her More

by tiff1102mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 26, 2013 -

Kenny Ross Ford South responded

Thank you for the kind words! Vickie is an excellent member of our team, and I'm glad to hear she was wonderful to work with. We strive to provide our customers with efficient, yet timely service. We hope to see you again in the future! Until then, make sure to follow our Facebook and Twitter pages for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

November 20, 2013

We purchased our Ford F-150 from Vickie we had an excellent experience, Vicki is kind, patient and caring. Best deal of all dealers around and trust me, my husband checked. We will recommend all of o More

by bowersl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 21, 2013 -

Kenny Ross Ford South responded

We appreciate this 5-star review! I'm pleased to hear you had an excellent experience working with Vickie during your F-150 purchase. We strive to provide our customers with exceptional service, each and every visit. We hope to see you again for your future car buying and service needs. Until then, don't forget to follow us on Facebook and Twitter! Regards, Jimmy Ross, Chairman ross@kennyross.com

November 12, 2013

We have used Kenny Ross South before for service, but this was our first purchase there, and Vicky G was very patient and easy to work with. She took her time with us and made things go smoothly. I woul More

by grbrewer22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 12, 2013 -

Kenny Ross Ford South responded

Thank you for this review! I'm pleased to hear that Vicky was very patient and easy to work with. We strive to provide our customers with the utmost respect and professionalism. We hope to work with you again in the future! Make sure to follow us on Facebook and Twitter for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

October 17, 2013

Vickie was very friendly & made sure she found an answer to all my questions. I especially like that she talked to me & directed all important information to me even though I had brought my parents More

by raicoen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2013 -

Kenny Ross Ford South responded

We appreciate your kind words! I'm glad to hear that Vickie was very friendly and found an answer to all your questions. We strive to provide our customers with the utmost respect and professionalism. We hope to work with you for your future car buying and service needs. Until then, follow us on Facebook and Twitter! Regards, Jimmy Ross, Chairman jross@kennyross.com

October 15, 2013

My husband and I and our son went to this dealership in hopes of purchasing a used Ford Taurus. Vicki met us and walked us out to the vehicle. She was extremely friendly and knowledgeable about the car. Vi More

by kennyross2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 16, 2013 -

Kenny Ross Ford South responded

Thank you very much for both your patronage and this wonderful review! I am delighted to hear that you had such a pleasant shopping experience with us and that you found Vicki to be so helpful. I would also like to congratulate you on your new Ford Taurus! They are outstanding cars, and we hope that you truly enjoy yours. If there is anything else that we can do for you, please feel free to give us a call or swing by the dealership. You can also follow us on Facebook and Twitter for current offers and promotions. We hope to see you again soon! Regards, Jimmy Ross, Chairman jross@kennyross.com

October 14, 2013

I came in on a Saturday afternoon and met with Tony. I had to purchase a car that day and although they didn’t have anything on the lot Tony was able to locate the exact car that I wanted to buy and was a More

by vroomvroom2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
Oct 15, 2013 -

Kenny Ross Ford South responded

Thank you for this review! I'm pleased to hear that Tony was able to locate the exact vehicle you were looking for. We strive to provide our customers with smooth car buying transactions. Come back and see us again in the future! You can also follow us on Facebook and Twitter for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

October 14, 2013

I was never a big fan of car shopping for many reasons. After meeting and working with Jarrett and Kenny Ross I have changed my mind. He was super friendly and very easy to work with. He really was inform More

by ggavlik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 15, 2013 -

Kenny Ross Ford South responded

Thank you for the kind words! I'm pleased to hear that Jarrett was friendly and easy to work with. We strive to provide our customers with exceptional service, each and every visit. We hope to see you again in the future and look forward to serving you. Until then, make sure to follow our Facebook and Twitter pages. Regards, Jimmy Ross, Chairman jross@kennyross.com

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