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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,296 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,296 reviews

February 08, 2014

My experience was exceptional and I was really taken back for the outstanding quality of service that was provided at Kenny Ross ford South. I went through the Triple A membership program and submitted my r More

by GoffinPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
Feb 10, 2014 -

Kenny Ross Ford South responded

Scott, your fantastic review was quite a refreshing read! Congratulations on your new 2014 Ford Escape; I am sure you are continuing to enjoy it. I am happy that our staff provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest specials offered to our likers and followers! Jimmy Ross, Chairman - jross@kennyross.com

February 08, 2014

The way that I was treated at Kenny Ross it was like I was part of the family, and I would tell all of my coworkers to go there to get there car/truck More

by Yoda01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 10, 2014 -

Kenny Ross Ford South responded

Congratulations on your purchase. Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your vehicle purchase experience was so positive.  We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours.  We look forward to seeing you again. Jimmy Ross, Chairman - jross@kennyross.com

January 26, 2014

When I informed Kenny Ross South I was interested in a 24 month lease I had nothing but a great experience. Tom picked out a great truck for me and Dave was amazing on all of the leg work in getting the righ More

by jamestegtmeier7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McDonald - Brent Hammerling, Dave Liebro
January 22, 2014

My experience from start to finish at Kenny Ross Ford was easy and enjoyable. John was highly responsive, answered all of my questions quickly and thoroughly (and there were a lot of questions!), and was ov More

by Imbrogno2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
Jan 23, 2014 -

Kenny Ross Ford South responded

We're happy to hear of your great experience and your very nice review means a lot to us. We appreciate your feedback and we are happy to hear that we were able to meet your needs. At Kenny Ross Ford South, we always strive to provide the utmost in quality and customer satisfaction. John, Chris, Joanne and the rest of our staff always try their best to make our clients' car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best Regards, Jimmy Ross, Chairman jross@kennyross.com

December 28, 2013

I had a great experience buying a new Fusion from John at Kenny Ross Ford South. He was very helpful, offered a great price up front, and stayed late to close the sale and show me all the features and how to More

by walkejp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sobocinski, John Sobocinski
Dec 30, 2013 -

Kenny Ross Ford South responded

Thank you for this review! I'm pleased to hear you had a great experience buying a new Fusion from John. We strive to provide our customers with friendly and efficient service. We hope to work with you again for your future car buying needs! Make sure to follow our Facebook and Twitter pages for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

December 26, 2013

John was a great person to work with on my purchase. He was extremely professional, helpful, and courteous. You went out of his way to make the process extremely easy and never pressured me. Overall, the More

by Lwsimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
Dec 30, 2013 -

Kenny Ross Ford South responded

We appreciate this excellent review! I'm glad that John was great to work with during your vehicle purchase. We strive to provide our customers with the utmost respect and professionalism. We hope to work with you again for your future car buying and service needs! Don't forget to follow us on Facebook and Twitter. Regards, Jimmy Ross, Chairman jross@kennyross.com

December 26, 2013

First off, I just loved Vickie. She was so nice and accommodating. She didn't give me any bogus sales pitch and was straight forward with any questions or suggestions I made. I got an amazing car for a More

by ninan35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 30, 2013 -

Kenny Ross Ford South responded

Thank you for the kind words! It's wonderful to hear that Vickie was nice and accommodating to your needs. I'm glad she was able to assist you in finding an amazing car for a great price! We hope to work with you again in the future. Make sure to follow us on Facebook and Twitter for current offers and promotions! Regards, Jimmy Ross, Chairman jross@kennyross.com

December 11, 2013

Working with Dave was great!! He took care of everything. I have never had such an easy and pleasant experience purchasing a vehicle. He was very informative about my options and took the time to explain e More

by kmhst2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Liebro
Dec 11, 2013 -

Kenny Ross Ford South responded

Thank you for this 5-star review! I'm pleased to hear that Dave took care of everything and provided you with a pleasant experience. We look forward to seeing you again in the future! Until next time, make sure to follow us on Facebook and Twitter. Regards, Jimmy Ross, Chairman jross@kennyross.com

December 11, 2013

Vickie was very easy to work with and answered all my questions. It was a very pleasant "no pressure" experience. I would recommend this dealer and dealership. More

by mike3131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2013 -

Kenny Ross Ford South responded

Thank you for the kind words! I'm pleased to hear that Vickie was very easy to work with and answered all your questions. We strive to provide our customers with no pressure car buying experiences. We hope to see you again for your future automotive needs. Until next time, make sure to follow us on Facebook and Twitter! Regards, Jimmy Ross, Chairman jross@kennyross.com

December 10, 2013

Great experience! John Sobocinski is professional, knowledgeable and worked hard to get me a deal that was more than fair! I traveled from the other end of town to work with John and Kenny Ross Ford More

by rentrapani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
Dec 10, 2013 -

Kenny Ross Ford South responded

Thank you for this review! I'm pleased to hear that John provided you with professional and knowledgeable service during your visit. We hope to do business with you again in the future. Until next time, make sure to follow our Facebook and Twitter pages for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

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