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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,286 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,286 reviews

March 03, 2014

Great experience. Didn't have to wrangle too much on price. They were looking to sell a 2013 stock model Hybrid which aren't very big sellers in this area, so pricing was attractive. Vickie was profe More

by bseklecki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2014 -

Kenny Ross Ford South responded

Thank you for your feedback. Our customers are our greatest asset and we value your business. We are glad that you had a great experience. Your comments will be reviewed with our team, and please don’t hesitate to call us if you’d like to discuss them in greater detail. Have fun driving your new vehicle. Jimmy Ross, Chairman - jross@kennyross.com

February 28, 2014

Purchased ford focus was treated with courtesy respect &no pressure to buy.Rocky B. understood what was important to me we.had a very pleasant experience, I highly recommend this dealership and Rocky B. i More

by nadinestein415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2014 -

Kenny Ross Ford South responded

Congratulations on your new Ford Focus! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service, and we are glad to hear that you had a pleasant experience with Rocky Bodzer. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer specials for our likers and followers. Jimmy Ross, Chairman - jross@kennyross.com

February 26, 2014

my experience overall was very good, vickie was not your normal car salesman, she was very patient, friendly and on our time. i normally hate car salesmen but she seemed like a down to earth person like mys More

by vally4270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 27, 2014 -

Kenny Ross Ford South responded

We appreciate this excellent review! I'm glad to hear you had a great experience working with Vickie! She is a wonderful asset to our team and will appreciate your kind words. We strive to provide our customers with the utmost respect and professionalism. Be sure to follow us on Facebook and Twitter for current offers and promotions! Regards, Jimmy Ross Chairman jross@kennyross.com

February 24, 2014

It was absolute pleasure having help from Vicky Gatsiopoulos. She made the whole experience stress free & I left with no questions or concerns. I would recommend anyone to Kenny Ross!! Thank you ag More

by cjchello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2014 -

Kenny Ross Ford South responded

I am happy to hear that your time spent with Vickie was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your purchase! If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Jimmy Ross, Chairman - jross@kennyross.com

February 24, 2014

The whole process, from start to finish was very quick! The dealership is very attentive to my needs and everyone was very polite and courteous. More

by melissaczapko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
Feb 25, 2014 -

Kenny Ross Ford South responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback, and we are pleased to hear that everyone was very polite and courteous to you. We always do our best to make sure all of our customers leave with the right vehicle, and we're glad that you're enjoying yours. We look forward to seeing you again. Jimmy Ross, Chairman - jross@kennyross.com

February 22, 2014

I recently purchased a Ford Escape from Mark Pritchard at Kenny Ross Ford. My husband and son also purchased new vehicles from Mark Pritchard within the past year. I can honestly say that Mark was extremely More

by dkrussell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Poliziani, Mark Pritchard
Feb 24, 2014 -

Kenny Ross Ford South responded

Thanks for this great review! Mark and Chris truly know their stuff. We make sure that all of our employees are knowledgeable and courteous, and they will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for special deals. Thanks for the recommendations, and have fun driving your new Ford Escape. Regards, Jimmy Ross Chairman jross@kennyross.com

February 21, 2014

Need to trade My truck for a fuel efficient vehicle. Need to trade My truck for a fuel efficient vehicle. Most dealerships wouldn't deal with me because I still had a large amount of payments. emaile More

by VOODOO_K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Liebro
Feb 21, 2014 -

Kenny Ross Ford South responded

Congratulations on your new 2014 Ford Escape Titanium! Thank you for taking the time to write about your experience. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer specials for our Facebook and Twitter followers. Regards, Jimmy Ross Chairman jross@kennyross.com

February 21, 2014

Miss Vicki Gatsiopoulis was very accommodating, helpful, answered or seeked the answer for questions. She took the extra steps to make sure the vehicles selected were satisfactory. More

by contilab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 21, 2014 -

Kenny Ross Ford South responded

Thank you for the kind words! I'm glad to hear that Vicki was very accommodating and helpful. We strive to provide our customers with the utmost respect and professionalism. We hope to have the pleasure of working with you again in the future. Be sure to follow us on Facebook and Twitter for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

February 21, 2014

We cannot say enough about our buying experience at Kenny Ross. Our salesman, Bob Sedney was extremely helpful and knowledgable. He was able to find us a car that not only suited our specific needs, but al More

by tomtomsic
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2014 -

Kenny Ross Ford South responded

I am happy to hear that your time spent with Bob Sedney was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new vehicle! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Regards, Jimmy Ross Chairman jross@kennyross.com

February 15, 2014

Have purchased 5 new fords from Kenny Ross South and each experience has been great. Manager Chris does a fantastic job getting me to the payment i want on the first try.Finance dept has been very good getti More

by italianmarine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Poliziani, Mark Pritchard
Feb 18, 2014 -

Kenny Ross Ford South responded

We appreciate you taking the time to share your experience with us and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car-buying experience as easy and stress-free as possible for all of our customers. Chris will be proud to hear that he did a fantastic job for you in your recent purchase. We look forward to assisting you with your future sales and service needs. Enjoy your new vehicle. Jimmy Ross, Chairman - jross@kennyross.com

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