Back

Kenny Ross Ford South

Castle Shannon, PA

4.8
1,301 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
Contact Dealership

3200 Library Rd

Castle Shannon, PA

15234

Directions

By Type

Showing 1,301 reviews

March 27, 2014

From the moment I walked into the dealership Rob was extremely friendly, helpful and knowledgeable about the Ford Escape. Could not be happier. Love the car and all the features. I am now the proud owne More

by Dbobnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2014 -

Kenny Ross Ford South responded

Thank you for this excellent review! I'm pleased to hear that Rob was extremely friendly, helpful, and knowledgeable during your visit. I'm so glad you're enjoying your new Ford Escape! We strive to provide our customers with exceptional service. We hope to have the pleasure of working with you again in the future. Make sure to follow us on Facebook and Twitter for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

March 26, 2014

Terrible just simply terrible Kenny Ross south is the worst place to ever go to get a car if you actually think about buying a car from there don't . I bought a vehicle from them back in September and I More

by Sal2087
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom McDonald
Mar 26, 2014 -

Kenny Ross Ford South responded

I would like to sincerely apologize for your negative experience with Kenny Ross Ford South. I assure you this is not typical of our team. Our Service Department works hard to ensure that all vehicles are properly and thoroughly inspected before delivery. Please contact me at your earliest convenience to further discuss this matter in greater detail. I look forward to hearing from you. Best Regards, Jimmy Ross, Chairman jross@kennyross.com

March 26, 2014

I went to the Pittsburgh Auto show in February and the 2014 Mustang Premium caught my eye. A few weeks later, I went down to the Kenny Ross Ford South to take a look at one, and I got there right as they More

by Watsond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2014 -

Kenny Ross Ford South responded

Thank you for this 5-star review! I'm pleased to hear that Vickie provided you with a smooth and stress-free car buying experience. We strive to provide our customers with exceptional service. We hope you're enjoying your new vehicle and hope to have the pleasure of working with you again in the future! Be sure to follow us on Facebook and Twitter for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

March 25, 2014

I had a great experience at Kenny Ross when I leased my first car here through the internet sales department with John Sobocinski. John was very helpful in finding a car that was affordable and satisfied More

by daniela91br
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
Mar 26, 2014 -

Kenny Ross Ford South responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear that John Sobocinski was very helpful in your car purchase. Congratulations on your new vehicle! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Thanks for the recommendations, and have fun driving your vehicle. Jimmy Ross | Chairman | jross@kennyross.com

March 25, 2014

Overall experience at Kenny Ross Ford South was great. Vickie G immediately greeted me in a friendly way upon entry to the showroom. This gave me a great first impression because I do not want to wait or More

by dmlang13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 25, 2014 -

Kenny Ross Ford South responded

We love hearing about customers that have a great experience, and we are glad you are one of them! We know that buying a car is an important decision, and we are proud that you chose our dealership. It is nice to hear that Vickie provided you with an outstanding service. Please feel free to contact us if you have any questions on your new vehicle, and have fun driving it. Jimmy Ross, Chairman - jross@kennyross.com

March 24, 2014

Process was fast and painless, Rob showed me what I wanted to see and made sure I had answers to all of my questions immediately. More

by Snowflake21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rob
Mar 25, 2014 -

Kenny Ross Ford South responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience. It is magnificent to know that Rob and our staff were able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer dealership specials for our Facebook and Twitter followers. Jimmy Ross, Chairman - jross@kennyross.com

March 24, 2014

Rob was just excellent. He went above and beyond during the whole process. Made me feel like he really cared. Followed up with me several times making sure everything was ok. I have been recommending him More

by Barbara3666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Mar 25, 2014 -

Kenny Ross Ford South responded

Thanks for this great review! Rob truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous, and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for special deals. Thank you for the recommendations, and have fun driving your new vehicle. Jimmy Ross, Chairman - jross@kennyross.com

March 22, 2014

Steve and John were helpful, friendly and patient as we worked through the process of getting the car that I wanted. Also, they were very helpful in getting us set up with the car's computer system. More

by upyours53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Gregio
Mar 24, 2014 -

Kenny Ross Ford South responded

Congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. We strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Steve and John were able to show you dedicated and personalized service. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our special coupons. Jimmy Ross, Chairman - jross@kennyross.com

March 20, 2014

Great place to do business I had great initial experience buying my truck. Chris and Mark were very helpful and got me a great rate. After having the truck for a while there wer More

by tayers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Defabio, Chris Poliziani, Mark Pritchard
Mar 20, 2014 -

Kenny Ross Ford South responded

Thank you for leaving this glowing feedback. We appreciate your feedback, and we are happy to hear that you had a great experience and a great deal. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car-buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Have fun driving your vehicle. Jimmy Ross, Chairman - jross@kennyross.com

March 20, 2014

John and Robbie were both excellent salesmen on my purchase. They were very knowledgeable of the car and they never pushed anything on me. In the end they gave me an incredible deal for my car and ver More

by JBPgh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 20, 2014 -

Kenny Ross Ford South responded

Jason, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback, and we are pleased to hear that you had an excellent experience with John and Rob. We always do our best to make sure all of our customers leave with the right vehicle, and we're glad that you're enjoying yours. We look forward to seeing you again. Have fun driving your new 2013 Ford Mustang GT Premium. Jimmy Ross, Chairman - jross@kennyross.com

...
111
...