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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,234 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,234 reviews

April 01, 2014

Service Dept. does the right thing! After $1,000 repair, vehicle returned DAMAGED (puncture in hood, from the inside-out). Pointed this out to Kevin who immediately apologized and remed More

by MissyCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson
Apr 04, 2014 -

Kenny Ross Ford South responded

Thank you for taking the time to leave this review of your experience at our dealership. While we are deeply apologetic of this mishap, it's wonderful to hear that Kevin took responsibility of the situation and got your vehicle repaired. We strive to provide our customers with the utmost respect and professionalism. We hope to continue our business relationship and look forward to working with you again in the future. Happy driving! Best Regards, Jimmy Ross, Chairman jross@kennyross.com

March 29, 2014

New F150 purchase Overall experience at Kenny Ross South was nothing short of outstanding. Vickie Gatsiopoulis was down to earth, friendly and very easy to deal with. H More

by stimko68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2014 -

Kenny Ross Ford South responded

I am happy to hear that your time spent with Vickie Gatsiopoulis was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Ford F-150! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Jimmy Ross | Chairman | jross@kennyross.com

March 28, 2014

All the people at Kenny Ross Ford South was very nice and helpful and checking to see if we needed or wanted anything. Very clean and nice waiting room. More

by rae4068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2014 -

Kenny Ross Ford South responded

We love hearing about customers that have a great experience, and we are glad to hear that our team was very nice and helpful to you. We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Jimmy Ross | Chairman | jross@kennyross.com

March 27, 2014

From the moment I walked into the dealership Rob was extremely friendly, helpful and knowledgeable about the Ford Escape. Could not be happier. Love the car and all the features. I am now the proud owne More

by Dbobnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2014 -

Kenny Ross Ford South responded

Thank you for this excellent review! I'm pleased to hear that Rob was extremely friendly, helpful, and knowledgeable during your visit. I'm so glad you're enjoying your new Ford Escape! We strive to provide our customers with exceptional service. We hope to have the pleasure of working with you again in the future. Make sure to follow us on Facebook and Twitter for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

March 26, 2014

Terrible just simply terrible Kenny Ross south is the worst place to ever go to get a car if you actually think about buying a car from there don't . I bought a vehicle from them back in September and I More

by Sal2087
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom McDonald
Mar 26, 2014 -

Kenny Ross Ford South responded

I would like to sincerely apologize for your negative experience with Kenny Ross Ford South. I assure you this is not typical of our team. Our Service Department works hard to ensure that all vehicles are properly and thoroughly inspected before delivery. Please contact me at your earliest convenience to further discuss this matter in greater detail. I look forward to hearing from you. Best Regards, Jimmy Ross, Chairman jross@kennyross.com

March 26, 2014

I went to the Pittsburgh Auto show in February and the 2014 Mustang Premium caught my eye. A few weeks later, I went down to the Kenny Ross Ford South to take a look at one, and I got there right as they More

by Watsond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2014 -

Kenny Ross Ford South responded

Thank you for this 5-star review! I'm pleased to hear that Vickie provided you with a smooth and stress-free car buying experience. We strive to provide our customers with exceptional service. We hope you're enjoying your new vehicle and hope to have the pleasure of working with you again in the future! Be sure to follow us on Facebook and Twitter for current offers and promotions. Regards, Jimmy Ross, Chairman jross@kennyross.com

March 25, 2014

I had a great experience at Kenny Ross when I leased my first car here through the internet sales department with John Sobocinski. John was very helpful in finding a car that was affordable and satisfied More

by daniela91br
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
Mar 26, 2014 -

Kenny Ross Ford South responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear that John Sobocinski was very helpful in your car purchase. Congratulations on your new vehicle! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Thanks for the recommendations, and have fun driving your vehicle. Jimmy Ross | Chairman | jross@kennyross.com

March 25, 2014

Overall experience at Kenny Ross Ford South was great. Vickie G immediately greeted me in a friendly way upon entry to the showroom. This gave me a great first impression because I do not want to wait or More

by dmlang13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 25, 2014 -

Kenny Ross Ford South responded

We love hearing about customers that have a great experience, and we are glad you are one of them! We know that buying a car is an important decision, and we are proud that you chose our dealership. It is nice to hear that Vickie provided you with an outstanding service. Please feel free to contact us if you have any questions on your new vehicle, and have fun driving it. Jimmy Ross, Chairman - jross@kennyross.com

March 24, 2014

Process was fast and painless, Rob showed me what I wanted to see and made sure I had answers to all of my questions immediately. More

by Snowflake21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rob
Mar 25, 2014 -

Kenny Ross Ford South responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience. It is magnificent to know that Rob and our staff were able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer dealership specials for our Facebook and Twitter followers. Jimmy Ross, Chairman - jross@kennyross.com

March 24, 2014

Rob was just excellent. He went above and beyond during the whole process. Made me feel like he really cared. Followed up with me several times making sure everything was ok. I have been recommending him More

by Barbara3666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Mar 25, 2014 -

Kenny Ross Ford South responded

Thanks for this great review! Rob truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous, and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for special deals. Thank you for the recommendations, and have fun driving your new vehicle. Jimmy Ross, Chairman - jross@kennyross.com

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