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Ken Grody Ford #1 San Diego Ford Dealer
Carlsbad, CA
121 Reviews
Ken Grody Ford is proud to be an automotive leader in our community. Since opening our doors, Ken Grody Ford has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Ken Grody Ford will professionally fit you into the automobile of your choice.
Ken Grody Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Ken Grody Ford offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (760) 438-9171 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 121 reviews
May 08, 2012
This was the worst experience I ever had when buying a car. Promises were made that were not kept, cash back from a trade in took forever to get (I was told 3 days and it took 4 weeks - after several cal car. Promises were made that were not kept, cash back from a trade in took forever to get (I was told 3 days and it took 4 weeks - after several calls were made). Excuses! The cash back was short over $100.00 - I'm not even wasting my time to hear about the excuse for that one. I wasn't about to give them the title to my trade in until the check was ready, and then they wanted me to back date the transfer. I love my new Escape, but would encourage all of you to shop a different Ford dealer - do not deal with this place! More
by debra.birdsong
Employees Worked With
Shane, Robert, Finance
