Ken Grody Ford #1 San Diego Ford Dealer

very prompt I made my appointment for an oil change special. Chad checked me in, he was very friendly and it didn't take very long. I was called on my phone whe I made my appointment for an oil change special. Chad checked me in, he was very friendly and it didn't take very long. I was called on my phone when it was ready. Excellent job! More

effecient knew exactly what i wanted and got it done quickly. Explained the work that it would be done and the approximate time it would be finished knew exactly what i wanted and got it done quickly. Explained the work that it would be done and the approximate time it would be finished More

2015 Ford F150 Lariat My service rep, Saleem was great! Ken Grody Ford had the truck I wanted and was able to meet the trade-in and beat a competitors price on the new truc My service rep, Saleem was great! Ken Grody Ford had the truck I wanted and was able to meet the trade-in and beat a competitors price on the new truck. The paperwork process was quick (as far as car sales go) and they even brought the paperwork out to my house so my wife (who was watching our kids) could sign. More

New car purchase Sales experience with staff was pleasant. Enjoyed the fact that it didn't take long to signed the documents. Spent a total of 3hours from arrival to v Sales experience with staff was pleasant. Enjoyed the fact that it didn't take long to signed the documents. Spent a total of 3hours from arrival to vehicle being delivered. More

Very Quick and efficient service Very friendly people who went out of their way to complete the job quickly and efficiently. It was very easy to check out and they had my car brought Very friendly people who went out of their way to complete the job quickly and efficiently. It was very easy to check out and they had my car brought back ready to go. Thank you More

Experience was good. I was definitely satisfied with the servicing of my 2014 F-150 truck under the supervision of Dennis Ziegler and will schedule my next service at your I was definitely satisfied with the servicing of my 2014 F-150 truck under the supervision of Dennis Ziegler and will schedule my next service at your facility in the future. Dennis kept me informed and made sure my concerns were addressed immediately. He also took care of a "My Key" issue that Escondido Ford would not discuss. My only issue would be that the time I scheduled was extremely busy (10am on a Friday) and I found entering the service line was a little chaotic. More

helpful staff The staff at Ken Grody were friendly and knowledgeable. They made my visit comfortable. I had my fusion in the service dept. for a recall and the job The staff at Ken Grody were friendly and knowledgeable. They made my visit comfortable. I had my fusion in the service dept. for a recall and the job was completed in a timely fashion. I worked with Hector that informed me all the way on what was necessary for the repair. I would recommend the service department to my friends. Thanks Kyle More

Owner Isrrael es muy buena persona muy profecional me atendio exelente y me dio buen precio con mucho gusto lo recomiendo con mis amigos y familiares Grac Isrrael es muy buena persona muy profecional me atendio exelente y me dio buen precio con mucho gusto lo recomiendo con mis amigos y familiares Gracias More

Service Visit My service appointment was at 7:30 and I was done by 9:00, quick service and nice people, plus coffee and donuts. The waiting area is clean and good t My service appointment was at 7:30 and I was done by 9:00, quick service and nice people, plus coffee and donuts. The waiting area is clean and good television. More

Chad has always been personable, informative and efficient . We bought our F150 3 yrs ago and received red carpet service from Robert Winter. We have since then only taken our truck to Ken Grody, Chad, The servi We bought our F150 3 yrs ago and received red carpet service from Robert Winter. We have since then only taken our truck to Ken Grody, Chad, The service has always been impeccable . Thank you More