Ken Grody Ford #1 San Diego Ford Dealer

The only dealership I will go to After a horrible experience with a previous dealership only one dealership came to mind and it was Ken Grody Ford. We immediately called them and expl After a horrible experience with a previous dealership only one dealership came to mind and it was Ken Grody Ford. We immediately called them and explained to them what the other dealership did to us and right away they were attentive and understanding and more than willing to help us. Mann, his brother Eric and the finance manager Robert went above and beyond to get us into the perfect car with an amazing deal. It was almost hard to believe especially after all the hassle the other dealership put us through. This was my second time working with this dealership and on both occasions it was a smooth process. Don't shop around, just go to Ken Grody!!! More

service visit problem I have been a customer for many years and have enjoyed quick and dependable service. had a problem this visit regarding my locked bed cover. I have been a customer for many years and have enjoyed quick and dependable service. had a problem this visit regarding my locked bed cover. More

friendly and helpful Great salesman, not pushy. Very helpful and gave us what we wanted in a car. Actually had the car shipped from the dealer in Buena Park and delivere Great salesman, not pushy. Very helpful and gave us what we wanted in a car. Actually had the car shipped from the dealer in Buena Park and delivered to Carlsbad about the same time we finished with the paperwork. More

Awesome; hel;ped me make lemoade from lemons This is the 3rd or 4th vehicle form KGF. I was in a bad position with a vehicle I co-signed for my daughter and she bailed and stuck me with a hugely This is the 3rd or 4th vehicle form KGF. I was in a bad position with a vehicle I co-signed for my daughter and she bailed and stuck me with a hugely upside down vehicle. Since I didn't want or need it and had to pay for it anyway, although I took a big hit; they were able to help me reduce it to about the least amount possible and I hope they make money too. Ain't nothing wrong with that. We all like that. More

Excellent courteous fast Hector D and Chad Lasron Simple.... Great-service waiting room is nice, coffee and donuts. They also have fresh popcorn, and several snacks to choose from , clean restroom. He Simple.... Great-service waiting room is nice, coffee and donuts. They also have fresh popcorn, and several snacks to choose from , clean restroom. Hector Delafonte and Chad Larson are the best. I wouldn't take my ford any where but Ken Grody Ford in Carlsbad Ca. More

WORST DEALERSHIP EVER!! I have owned over 30 vehicles in my lifetime and have never experienced such terrible customer service before in my life. The salesmen are forceful, r I have owned over 30 vehicles in my lifetime and have never experienced such terrible customer service before in my life. The salesmen are forceful, rude, and manipulating. I went there with a number in my head of what I could afford and the sales "manager" tries selling me something far more expensive than my budget could accommodate. I told him I needed to talk it over with my wife and he informed me that in 12 years of marriage he has never discussed a car buying decision with HIS wife. I told him I really didn't care about his personal life. Do yourself a favor and visit Victor Resendiz at Norm Reeves Ford in Cerritos if you're looking to buy a Ford/Lincoln product. It's well worth the drive as the customer service is stellar, there's no haggling, and they are willing to negotiate with you unlike these crooks. Stay away from this place, buyer beware!! More

We have purchased 3 vehicles from Kurt at Ken Grody Ford. We have never had a bad experience. The staff goes out of their way to get our deal done with numbers that work for us. Kurt takes the time to contac We have never had a bad experience. The staff goes out of their way to get our deal done with numbers that work for us. Kurt takes the time to contact me back when I leave a message and genuinely treats us like family. We will use and recommend Ken Grody Ford in Carlsbad for years to come. More

Great dealership took care of me and would def buy from them again! Recommended to anyone and everyone who is looking to buy a car them again! Recommended to anyone and everyone who is looking to buy a car More

Worst exp, EVER. Advoid this dealership. If you're not weathly,or you're credit score isnt perfect. Go somewhere else. John D. worst salesman ever. and he's their best. lmao. try different Ford dealer not weathly,or you're credit score isnt perfect. Go somewhere else. John D. worst salesman ever. and he's their best. lmao. try different Ford dealer. Promise you're not going to miss a thing. More

Very disappointed with the way their internet sales rep has wasted my time. At first I wondered if he was simply not very bright, but eventually realized that he was just playing games with me, or perhaps has wasted my time. At first I wondered if he was simply not very bright, but eventually realized that he was just playing games with me, or perhaps it is a combination of the two. I am so unhappy for the way the representative has wasted my time, that I will be filing complaints with California state regulators. More