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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,063 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,063 reviews

November 25, 2023

very good service and shortly waiting than every other one! I like it very much and keep it in my mind! More

by HZHU218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2023

The sales experience was fine and i did not feel pressured to purchase a vehicle. The sales rep was knowledgeable and the finance rep explained the each piece of paperwork needed to be signed. More

by RDKEN3_22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 25, 2023

Held a truck for us that we wanted. Called us when it came in. Perfect More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi Chris, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2023

I recieve great service here. The nice thing is, unlike other car dealerships, they don't try to upsell services that are not due or needed. This shows honesty, which is difficu More

by ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi Ed, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Toyota Pittsburgh

November 23, 2023

Jared and John helped with everything getting a good deal in this economy. The coffee machine has Chi tea and the pop machine dispences gold coins. More

by sinwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Nov 24, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2023

Good. But time wait for service for maintenance on vehicle kind of long wait time More

by BETHYENCHIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name of individual
Nov 24, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate you taking the time to leave us this feedback. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 22, 2023

awful customer service all around. Would not recommend this dealer to anyone. Did not call back or give updates on repairs. And were rude. More

by MELISSAJ.COYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 21, 2023

On Oct 28, 2023, around 8:45am my 2017 Toyota Highlander was towed to the Ken Ganley, Pittsburgh PA dealership for a diagnostic and mechanical repair. I arrived at the dealership around 9:00 am and did not More

by ADV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Ken Ganley Toyota Pittsburgh responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 21, 2023

Dan was amazing and so easy to work with, listened to everything I wanted and was able to get it for me. John in the business office was so easy to work with and helped us to get the car that I wanted an More

by pritchard930
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear John, Dan, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2023

Josh went above and beyond for my oil change. There was a discrepancy with the coupon I was planning on using. Josh stepped up and compensated me in full to take car of the problem. If you’re goi More

by strausrs034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear Josh was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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