Ken Ganley Ford Parma - Service Center

This was my first service visit for my Bronco. I have a BMW and Audi. George’s help and service exceeded what I experience at the “luxury” brands. Congrats to the team. Keep up the great work. I have a BMW and Audi. George’s help and service exceeded what I experience at the “luxury” brands. Congrats to the team. Keep up the great work. More

I purchased a leased car from CJ in 2020 and because of her great customer service bought out my lease yesterday She goes out of her way to make me understand the best deal and help me through the entire p her great customer service bought out my lease yesterday She goes out of her way to make me understand the best deal and help me through the entire process Ganley is lucky to have her Any company is only as good as the people working for them Thanks Again CJ Sincerely Janet Slack More

Great hours for service, great accommodations if you have to wait, friendly service! Repair cost(s) is reasonable ,fast and reliable! to wait, friendly service! Repair cost(s) is reasonable ,fast and reliable! More

Love the service department. They care about their customers. Always fast and explain everything about what was done. Kudos to Ganley service! They care about their customers. Always fast and explain everything about what was done. Kudos to Ganley service! More

Friendly, fast great customer service. I've been a customer for 20+ years, and have gotten my last three vehicles her I've been a customer for 20+ years, and have gotten my last three vehicles her More

Brought my car in for an oil change. John was very helpful and made a copy of my maintenance plan document so the service department would have it for future appointments. Oil change John was very helpful and made a copy of my maintenance plan document so the service department would have it for future appointments. Oil change was done fast and completed at the time estimate given. More

Service department is fantastic the sales team what is it exceptionally good they help me find a truck and delivered it like real pros exceptionally good they help me find a truck and delivered it like real pros More

They had a beautiful truck that we liked. Pam worked with us so that we were able to get it. Pam worked with us so that we were able to get it. More

They tried selling me things I didn't need. They told me I need a tie rod, I just replaced that less than 6 months ago. I took it back to the place that replaced it and they told me nothing wro They told me I need a tie rod, I just replaced that less than 6 months ago. I took it back to the place that replaced it and they told me nothing wrong with it. The dealership is known for selling things not needed. Also the service technician told my husband when he called a Service Manager would call (Sonny). So far no phone call. More

The guys were awesome! !! They went above and beyond to make sure I was happy and got everything I needed and wanted. I highly recommend them. !! They went above and beyond to make sure I was happy and got everything I needed and wanted. I highly recommend them. More