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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.5
1,424 Reviews
Call Service Center (888) 433-2764

1,424 Reviews of Ken Ganley Ford Parma - Service Center

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January 20, 2024

Best service department, highly efficient. Work performed on time and done properly. Always treated well. More

by EDSELFROD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jan 22, 2024 -

Ken Ganley Ford Parma responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

January 17, 2024

Very friendly and knowledgeable. The staff made my transition smooth & was very patient with me. I will recommend ken ganley west to anyone in the market for a good reliable car. More

by TONYAVELIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys in the garage awe also awesome.
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Jan 17, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review, Tony! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

Jan 19, 2024 -

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 17, 2024

My experience at Ken Ganley ford was very nice. All people I dealt with were knowledgeable and very pleasant. More

by Roadking2003b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

Jan 19, 2024 -

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

Very good Dealer great customer service and sales Ken Ganley Ford west we be back more cars More

by gwpflytyer 74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

Jan 19, 2024 -

Ken Ganley Ford Parma responded

Hello, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2024

George was so helpful and really made everything easy for me. Service was great and everyone is always so helpful. I trust my car with this dealership. Thank you. More

by joirish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words for George, and for taking the time to leave us this wonderful feedback!

Jan 19, 2024 -

Ken Ganley Ford Parma responded

Hello Joirish, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2024

Everything went extremely smooth and professional was unexpectly happy with the overall service and the way I was treated More

by pnewton2222
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

Jan 19, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

Very kind and respectful service. Easily explained details of the services performed. Good overall experience. More

by dderoberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

Jan 19, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

Great experience. George kept me updated throughout the process and completed brake replacement and tire replacement. More

by Jennifer.rowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review, Jennifer. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with George and our team here at Ken Ganley Ford West.

Jan 19, 2024 -

Ken Ganley Ford Parma responded

Hello Jennifer, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2023

They were very professional. I didn't have an appointment and they checked out what was wrong. The oil light was coming on after they did my oil change the week before. I'm very More

by rob61270
Recommend Dealer
Yes
Employees Worked With
Paul Asano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Report | Print
Dec 06, 2023 -

Ken Ganley Ford Parma responded

Thank you, Rob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

December 06, 2023

Happy Ford Customer with the services I received Great job George and employees Okay That's all More

by eskridgeangela639
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Report | Print
Dec 06, 2023 -

Ken Ganley Ford Parma responded

Thank you, Angela, for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad George was able to help, and we hope to see you again!

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