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Ken Ganley Ford Parma

Parma, OH

4.7
3,489 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,489 reviews

February 27, 2025

Everyone at Ken Ganley Ford Parma was very nice. They were helpful and knowledgeable and helped me find my car! More

by maggiestauffer
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, Maggie, and for taking the time to leave us this wonderful feedback!

February 27, 2025

In my 47 years, this is the best customer service experience I’ve ever had at an auto dealership. More

by dah5748
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

February 27, 2025

Can always rely on this location for a great service experience. Clean facility and friendly personnel. More

by GLEN398
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Feb 28, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review, Glen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

February 27, 2025

Dylan and the team at Ken Ganley Ford are amazing! I appreciate all their support in getting my car fixed. More

by NICOLEGUBACZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team, Nicole. We're glad to hear we delivered such a great experience!

February 27, 2025

Did a great job keeping my vehicle clean and running. Protected my vehicle from the watson windstorm that came through Parma during that time. Could not ask for more personalized service More

by ALICIAJEFFERY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Jeffery
Feb 28, 2025 -

Ken Ganley Ford Parma responded

Alicia, thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 27, 2025

Mark did a good job with all questions and concerns I had about the F150 I purchased. More

by Pcorrigan28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

February 27, 2025

The service was excellent. The timing matter on the job was done was perfect and I’ll be back again for other services. More

by martinsr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 27, 2025

Everything was smooth and handled quickly. All things were explained clearly and efficiently. The service was great. More

by davini134
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

February 26, 2025

Pam was a joy to work with! She made it seamless and easy to lease! More

by Maddy Kiehl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Ken Ganley Ford Parma responded

Thank you, Maddy. It's fantastic to hear that Pam provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

February 26, 2025

Customer service was perfect! Dropped off my car for an oil change, it was super easy and convenient! 10/10 recommend! More

by Tesaurotaylor22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to leave us this five-star rating. We truly appreciate your feedback. Thank you for choosing Ken Ganley Ford Parma.

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