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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,488 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,488 reviews

March 05, 2025

Mike and the staff at Ford were very helpful in every way. They really cared about having everything right for me. More

by Adam T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LaScola
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Mar 05, 2025 -

Ken Ganley Ford Parma responded

Adam, Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 05, 2025

I love dealing with Dave Moga in service, he always handles things on time. Would recommend him to anyone. More

by Kwmiller2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with Dave and our team. We're glad to hear we delivered such a great experience!

March 05, 2025

You guys tried to fleece me for more than $5K to replace my rack and pinion. You quoted me MSRP for the part, plus a Core Charge. I can buy the same part cheaper, from you, through parts.ford.com, $1100 che More

by abc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Yavorsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Ken Ganley Ford Parma responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 05, 2025

Mark was an exceptional sales person, no pressure, very kind and easy to talk with. More

by welshdiane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Ken Ganley Ford Parma responded

Thank you so much, Diane, for your excellent review! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 05, 2025

Just switched from Liberty Ford to Ken Ganley. Had an oil change and was pleased with the customer service and the actual service on my car. We’ll be back. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Ken Ganley Ford Parma responded

Thanks, Linda, for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 05, 2025

Came in with a battery issue. Service was outstanding. They were even able to warranty the whole repair!!!! More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Ken Ganley Ford Parma responded

Ron, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma. We look forward to having you as a valued customer for many years to come!

March 04, 2025

I want to thank Ken Miller and his team at Ken Ganley for giving me a great vehicle purchasing experience. I look forward driving my new Maverick and recommending Ken Miller at Ken Ganley Ford to family and More

by Anthony Ambrose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Vargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Ken Ganley Ford Parma responded

Thanks, Anthony, for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that Ken was able to assist you and that you had such a positive experience.

March 04, 2025

Pleasant customer service, easy to schedule my appointment. They helped me realize I had points so my oil change was covered! More

by tynkysmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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Mar 04, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 04, 2025

This is the first time at this dealership the girl I had was very good did not have a problem More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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Mar 04, 2025 -

Ken Ganley Ford Parma responded

Thank you, Sal! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

March 04, 2025

Fernando and Bubba provided excellent service—friendly, knowledgeable, and made the car-buying process smooth. More

by Gtorres72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Ken Ganley Ford Parma responded

It's fantastic to hear that Fernando and Bubba provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

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