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Ken Ganley Ford Parma
Parma, OH
3,482 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,482 reviews
March 13, 2025
People at dealership were friendly Fernando was very friendly and knowledgeable of the car I purchased would recommend dealership to friends and family friendly and knowledgeable of the car I purchased would recommend dealership to friends and family More
by Bargholt
Employees Worked With
March 12, 2025
Treated very well work done well waiting area well lit ND clean every one very friendly clean every one very friendly More
by FORD8446
Verified CustomerMarch 12, 2025
Exelente services y Buena atenciones y Mucha cortecia lo recomiendo muy Bueno buen cervical me gusto recomiendo muy Bueno buen cervical me gusto More
by naurto13
March 12, 2025
Ken Ganley is a very friendly and honest place. We were treated extremely well and everyone was extremely friendly. We were treated extremely well and everyone was extremely friendly. More
by timjarvie
March 12, 2025
My experience with Ken Ganley Ford in Parma was overall positive. The team is very knowledgeable of their products and were responsive to my calls and emails during the leasing process. The dealership was positive. The team is very knowledgeable of their products and were responsive to my calls and emails during the leasing process. The dealership was clean and the staff were friendly. We did hit a hiccup due to a recall, which caused some delays. However, I was impressed by how they handled the situation when I reached out and they were able to turn things around. In the end, I left satisfied with the outcome and would recommend this dealer. While there were bumps along the way, their responsiveness and willingness to resolve the issue made a big difference. More
by Destiny
March 12, 2025
Alicia in service was amazing. So refreshing to work with someone who cares! My 1022 Bronco was practically undrivable, rear shocks had a defect and a recall. Ford said they had So refreshing to work with someone who cares! My 1022 Bronco was practically undrivable, rear shocks had a defect and a recall. Ford said they had no fix for months but Alicia made it happen. Thank you Alicia and Ganley service department. More
by jtoddsipe
Employees Worked With
Alicia Jeffery
March 12, 2025
Excellent to work with. Really appreciate the smoothness of the transaction & everyone going above & beyond. Really appreciate the smoothness of the transaction & everyone going above & beyond. More
by bradleybailey7
Employees Worked With
March 12, 2025
Mark did a great job helping me with getting my new vehicle. I loved this dealership and would recommend it when looking to purchase your next car! vehicle. I loved this dealership and would recommend it when looking to purchase your next car! More
by chelsea.dewey
March 11, 2025
Scheduling warranty work was seamless and the Service tech was super helpful and flexible with working around my schedule. tech was super helpful and flexible with working around my schedule. More
by C_HERICKS
Employees Worked With
