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Ken Ganley Ford Parma
Parma, OH
4,135 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,135 reviews
January 01, 2026
Helpful and knowledgeable. They described everything. We would recommend the service department to family and friends They described everything. We would recommend the service department to family and friends More
by CDELMORE0
Verified Customer
January 01, 2026
Had a blowout tire. Got the tire replaced the same day. They communicated throughout the process. Got the tire replaced the same day. They communicated throughout the process. More
by calesbret
Employees Worked With
January 01, 2026
I was having problems with my wipers and Matt found a way to fit my vehicle in on the same day 12/30/25 I called before the service dept was closed on 12/31/25-1/1/26. I was back on the road with no wiper is to fit my vehicle in on the same day 12/30/25 I called before the service dept was closed on 12/31/25-1/1/26. I was back on the road with no wiper issues in just a few hours. That's an excellent level of customer service. More
by KEVIN.KWIATKOWSKI
Employees Worked With
Matt
December 31, 2025
Very efficient He was very engaging and appeared very attentive and professional I will be back attentive and professional I will be back More
by ECIOLEK
December 31, 2025
They did the work that needed to be done The car is getting older but is in great shape getting older but is in great shape More
by Jrager
December 31, 2025
George Bode is an excellent salesman. He is patient, listens and answers all your questions. He is patient, listens and answers all your questions. More
by hmindel4343
December 31, 2025
Thank you George Hadgigeorgio! Ken Ganley Ford PARMA does excellent service! I will certainly be back for your very friendly and professional service! Ken Ganley Ford PARMA does excellent service! I will certainly be back for your very friendly and professional service! More
by jpalko2000
Employees Worked With
December 31, 2025
The service department was ready for me in a timely manner. Service was professional. Communicate communicated well throughout the service.. manner. Service was professional. Communicate communicated well throughout the service.. More
by bensunrise22
Employees Worked With
December 30, 2025
Pam Koglman is the Best! Thank you John Rupper!!!! A+++ service…. We love our new Ford Bronco! Thank you John Rupper!!!! A+++ service…. We love our new Ford Bronco! More
by thomasfast1
