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Ken Ganley Ford Norton

Norton, OH

4.7
3,014 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,014 reviews

February 12, 2025

Got a great deal on a nice car, and the staff was very friendly. Desmond was very helpful and friendly, and answered all of my questions. Would recommend! More

by jrossbaker93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

February 12, 2025

I cannot say enough about the amazing service I was provided by Mr. Norvell. He goes above and beyond the call to make sure you get exactly what you want. He is so knowledgeable, helpful, and genuine. More

by Ashley Singh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Ashley, and for taking the time to leave us this wonderful feedback!

February 12, 2025

Top notch service as Always ! Tony Zuppe is such a good asset to the dealership’s sales team. Tom Yerace is an amazing General Manger always Willing to help, there is not many Ge More

by Skeeter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 12, 2025

Briana was very helpful very courteous very prompt. Very happy with the service. and very happy with the service department. More

by jonesje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brianna and our team, and we look forward to working with you again.

February 12, 2025

Had a great experience with Des. He was thoughtful, kind and knowledgeable. When I go back for a truck, I will look for him. I like people who are informative and friendly. More

by cox.marcus91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Ken Ganley Ford Norton responded

Marcus, Thank you so much for your kind words for Desmond, and for taking the time to leave us this wonderful feedback!

February 12, 2025

Awesome staff at this location! Have been coming to this one for years and never has been disappointing thankfully to Desmond! He’s the best salesman More

by Breanna B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Ken Ganley Ford Norton responded

We are so glad that we had the opportunity to work with you, Breanna, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 11, 2025

Joe was very helpful in our journey to buy a car. He listened to our needs and he was very courteous. More

by itibrout
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Ken Ganley Ford Norton responded

It's great to hear that Joe and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

February 11, 2025

Brianna was great. She got me checked in and out quickly when having my vehicle towed in. And while the news wasn't what I wanted to hear upon inspection, she was very More

by Larry M.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ken Ganley Ford Norton responded

Larry, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Brianna and our team can assist you with in the future, please let us know.

February 11, 2025

After the dealership had 100% of the payment for the vehicle, it still took them more than a week to process my paperwork, due to their antiquated system. This was enough of a hassle to prevent me from More

by RollingClassics
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Franco D. Casalinova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 10, 2025

This is the 4th car that we purchased from Ken Ganley Ford. The sales man were all very polite and made it easy buying and financing our cars. More

by Tinner11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Gavin and our team. We're glad to hear we delivered such a great experience!

Feb 13, 2025 -

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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