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Ken Ganley Ford Norton

Norton, OH

4.7
2,957 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 2,957 reviews

January 20, 2025

Thanks Sam for quick no nonsense purchase of my new truck. Great job Sam !!!! Thx More

by Sidellmary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Sam thanks for the quick no nonsense purchase of my new truck. Great job Sam More

by Sidellmary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Amazing staff that goes way out of the way for you. They got us what we wanted and we can't be any happier with our decision More

by Cindy and Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Ken Ganley Ford Norton responded

Hi Cindy, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2025

Tony was honest, knowledge and extremely courteous. He even gave my husband gas money for taking me up there from Cincinnati! The whole process was quick, efficient and the smoothest experience purchas More

by sheenawynn2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Ken Ganley Ford Norton responded

Thank you so much, Sheena, for your excellent review! We are so glad that Tony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 18, 2025

The service was great. The customer service was awesome. Briana scheduled me in for service the very next morning after I contacted them. When my truck was at the dealer, More

by Matlindesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Ken Ganley Ford Norton responded

We are very happy to hear that Brianna provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2025

Great work, great team. I would definitely recommend them to all I know Thanks for your service More

by Chsadmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 17, 2025

They resolved the problem. The brake pads rubbing on the rotors due to weather, other than that my vehicle was in good condition More

by saundra5814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Saundra! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2025

Everything was well-organized, and they assisted me in purchasing my vehicle promptly. But I get check engine light after 3 days and I don’t know what is wrong. But thank you for the service. More

by Oseavenas2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 16, 2025

Ashley and the rest of the service team have always done a great job of taking care of my needs while handling the service of my Fords for the last 7 years. More

by brian
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Ken Ganley Ford Norton responded

Brian, Thank you! Ashley and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

January 15, 2025

I had a great experience purchasing a new Ford E350SD for my business. Tom, Des, John and Craig went above and beyond providing quality service and got us the financing that made owning a new vehicle a reali More

by Warrior Beat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Tom, Desmond, John, and Craig and for taking the time to leave us this wonderful feedback!

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