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Ken Ganley Ford Norton

Norton, OH

4.7
3,014 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,014 reviews

February 21, 2025

Very professional, easy to work with, listened to me and what I was looking for re: service for my 17 year old Ford Escape. More

by aglosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 21, 2025

Joe was very helpful and made me a lot less stressed about buying a car. So far I’ve had a terrific experience with Ganley Ford and I look forward to the future with them. More

by elijahsmith3332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Ken Ganley Ford Norton responded

We are so glad that Joe had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 21, 2025

Every problem I've ever had I call Ashley they always have the part and get me in that day if not the next and fix every problem I have had More

by jasminedunning126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you, Jasmine. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

February 20, 2025

Scott helped us purchase a new truck for work and made us feel very welcome and comfortable with our purchase. He was extremely thorough through the entire process from start to finish. He answered every sin More

by Drew46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bomgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Ken Ganley Ford Norton responded

Drew, It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

February 20, 2025

It was a very good experience working with Scott. I would recommend him to anyone I know! More

by aanich10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bomgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Scott and all of us at Ken Ganley Ford Norton are glad to have you as a customer.

February 20, 2025

Jack was very helpful and knowledgeable in the cars I was interested in. He gave me lots of options and choices and was easy to work with through the purchasing. Overall good experience. More

by Devinorr32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Ken Ganley Ford Norton responded

Devin, We are so glad that Jack had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 19, 2025

Would have liked more for my trade but. It's ok. So far I like my new truck . I've never been spoiled like this with so many fancy things More

by dodger_patterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback. We sincerely value your business and hope you'll continue to enjoy your new truck. Please don't hesitate to reach out if you need any further assistance!

February 18, 2025

The process was fast and straightforward. I was a cash buyer and walked out with what I came for. More

by lhall9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Norton!

February 18, 2025

I had a fantastic experience working with Desmond. From the moment I walked in, he was friendly, professional, and incredibly knowledgeable. He took the time to understand what I was looking for and More

by Scott N
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Ken Ganley Ford Norton responded

Scott, Thank you so much for your wonderful review! We are thrilled that Desmond had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Norton!

February 18, 2025

Fabulous service, great customer care, extremely knowledgeable, couldn’t ask for anything better from initial call to final follow up More

by andrewjstano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arron
Feb 18, 2025 -

Ken Ganley Ford Norton responded

Thank you for your business and this review, Andrew. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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