Kelly Toyota of Hamburg
Hamburg, PA
Filter Reviews by Keyword
By Type
1,353 Reviews of Kelly Toyota of Hamburg
100,000 Tacoma service Excellent customer service. Excellent facilities. Chad Croft is an excellent service manager. The waiting area is extremely accommodating. Purchased v Excellent customer service. Excellent facilities. Chad Croft is an excellent service manager. The waiting area is extremely accommodating. Purchased vehicle at this dealer and have excellent service since the 1st oil change. More
New car Raj was wonderful to us. So was the finance guy! Sorry I forgot his name 😔 We were just driving by, saw the car, and 2 hours later I had the car! We Raj was wonderful to us. So was the finance guy! Sorry I forgot his name 😔 We were just driving by, saw the car, and 2 hours later I had the car! We were treated so nicely! I am so happy we stopped! Thanks Freedom! More
Super job This dealer went above and beyond to assist and answer questions. They were very professional yet extremely personable. It was obvious that they put t This dealer went above and beyond to assist and answer questions. They were very professional yet extremely personable. It was obvious that they put their customers first. More
Great buying experience! I just bought a certified pre-owned Corolla. Great condition, great service, good price. Raj was excellent to work with. He was extremely knowledgeabl I just bought a certified pre-owned Corolla. Great condition, great service, good price. Raj was excellent to work with. He was extremely knowledgeable and friendly. We were very impressed by him and would highly recommend working with him. More
Routine maintenance Excellent customer service, quick service. So glad to see Nicky back. He's awesome. Appreciate the time he takes explaining everything and giving know Excellent customer service, quick service. So glad to see Nicky back. He's awesome. Appreciate the time he takes explaining everything and giving knowledgeable recommendations More
My first service/inspection The service department got me an appointment on the same day I called for my first oil change since purchasing my vehicle. Once I was there they came The service department got me an appointment on the same day I called for my first oil change since purchasing my vehicle. Once I was there they came out and asked if I would like the inspection completed since it was soon due. I was unaware it was soon due and glad they asked so I didn’t have to come back in less than a month. Even with that extra service added on and the complimentary car wash the wait time was reasonable. The waiting area is very nice, clean and has snacks. The service staff was very nice to deal with and explained everything that was done to my vehicle. More
Locking lugs. I made an appointment to have locking lug nuts installed. This was my first service appointment at this Toyota dealership. Very clean and modern fac I made an appointment to have locking lug nuts installed. This was my first service appointment at this Toyota dealership. Very clean and modern facility. More
5 Star review Fast courteous service people , explain what will be done , and when next service will be needed , my appointment was completed in the time they said Fast courteous service people , explain what will be done , and when next service will be needed , my appointment was completed in the time they said it would take and as an added bonus they wash your car More
Excellent in all aspects. The service on my RAV-4 was excellent in all aspects. All Freedom employees were courteous and professional. They explained the results of the service The service on my RAV-4 was excellent in all aspects. All Freedom employees were courteous and professional. They explained the results of the service in terms that I understood. They patiently answered all my questions to my satisfaction. More
I used to hate buying a car and they made it easy I will definitely go back to Freedom Toyota when it’s time to buy another vehicle. Everyone was so nice and accommodating. Excellent customer service! I will definitely go back to Freedom Toyota when it’s time to buy another vehicle. Everyone was so nice and accommodating. Excellent customer service! More