Kelly Toyota of Hamburg

above and beyond customer service Doug Murphy our salesman did a great job finding us a vehicle. We never own a Toyota and we left there with a Rav 4. Doug worked on getting us a grea Doug Murphy our salesman did a great job finding us a vehicle. We never own a Toyota and we left there with a Rav 4. Doug worked on getting us a great interest rate with having not the best credit. It was a pleasure doing business with them. More

THANKS for the second time Im a out of state buyer that has bought trucks twice now.Pure pleasure to deal with all at Freedom Toyota .Made a call to Heather ,she found the exact Im a out of state buyer that has bought trucks twice now.Pure pleasure to deal with all at Freedom Toyota .Made a call to Heather ,she found the exact truck I wanted and at a fantastic price from her manager within a couple hours .Jastin , Weston and Shane completed the deal ,I definatly reccommend Freedom Toyota as a topshelf dealer ,And I'll be back!!!!!!!!!!!!!! I tell everybody in New York about them as we are only 2 hrs away and well worth the travel .,Again thanks alot!! More

Excellent Customer Service!! Very friendly atmosphere and made you feel welcome. Excellent customer service and make you feel like part of their family. Would defiantly purchase f Very friendly atmosphere and made you feel welcome. Excellent customer service and make you feel like part of their family. Would defiantly purchase from again. More

No pressure, thorough, hassle-free My first contact was with Jennifer, via the internet. A family emergency kept me from following thru when she called to follow up with my inquiry. Wh My first contact was with Jennifer, via the internet. A family emergency kept me from following thru when she called to follow up with my inquiry. When I called week's later, the vehicle we had initially expressed interest in had sold, but he didn't give up. She looked to see if there was another vehicle which met our criteria and there was! It had just been traded in and was in service being checked out. I made an appt for 30 minutes later. I stopped to see the vehicle and was introduced to Raj. From the first contact with Jennifer, through the transaction with Raj, the entire process was hassle-free. Raj was completely thorough and though he only had 30 minutes to familiarize himself with this vehicle, he certainly knew alot about it. What he had not yet discovered, we learned together! It was actually funny to see/hear Raj's excitement about the vehicle as he would come across special features he was surprised to see on a vehicle 9 years old. So, we certainly had fun with this! I made an appt for the following day to have my husband look at the vehicle and also placed a deposit. Needless to say, the following day we drove off with our "new" Toyota Sienna. Raj made this experience so easy. He is extremely cordial, knowledgeable, and made buying the van pain-free. He answered every question, and if he didn't have the answer, he was quick to get it. He thoroughly explained credit ratings, how the sales price was arrived at compared to Blue Book value, reviewed financing options, and made sure we knew about the ongoing "perks" of choosing Freedom, Toyota. I want to add that whenever I stepped into the showroom I was greeted with a smile, not just by Raj, but by anyone with whom I made eye contact. Everyone was so friendly and I always felt welcomed. Thank you Jennifer and Raj. You are both a credit to not only Freedom, but to the car dealership industry. I won’t hesitate a moment to recommend your dealership! Elaine and Allen Maneval (and happy family who loves their DVD player :) ! More

Great Experience with Honest People! Love my Tacoma from Freedom Toyota. Weston and his partners are awesome to deal with. Professional, honest, knowledgeable and know how to treat peopl Love my Tacoma from Freedom Toyota. Weston and his partners are awesome to deal with. Professional, honest, knowledgeable and know how to treat people. I have bought many vehicles from other dealers, but I will always go back to Freedom. Thanks Joe Allentown, PA More

Very misleading Terrible promotions, very misleading. Internet sales uses edmunds for trade in value, when you go to the dealership they used Kelly which was much low Terrible promotions, very misleading. Internet sales uses edmunds for trade in value, when you go to the dealership they used Kelly which was much lower. Which changes the deal quite a bit from what you were lead to belive when dealing with the Internet sales staff. When we could not come to terms on a new Rav they offered no alternatives even though we were very interested in a used rave (2014 with less tha 4k lies on it). Not willing to negotiate at all. Salesman was fine it was the sales manage that throws the numbers out to you. More

Thanks! It is difficult to find the words to express how much I appreciate the help I received from Joe Gildea when purchasing my new Tacoma. I drove home wit It is difficult to find the words to express how much I appreciate the help I received from Joe Gildea when purchasing my new Tacoma. I drove home with a great truck and an outstanding experience thanks to Joe and Freedom Toyota. More