Kelly Toyota of Hamburg

Great customer service and so helpful! My boyfriend and I were desperate to find a car and in a slight bind financially. We were greeted warmly by Raj and he worked with us for over an hour My boyfriend and I were desperate to find a car and in a slight bind financially. We were greeted warmly by Raj and he worked with us for over an hour to find something that would meet our budget and also our needs - baby friendly and reliable! Needless to say - we stayed in touch and I was able to pick up my gently used Toyota Corolla last night. Raj was just so helpful and knowledgable, even my one-year-old thought so. I definitely know where I will be going for the next car venture we make, and I've already passed our great experience on to others. Thank you! More

Great Customer Service! My husband and I just purchased a Toyota Venza and we absolutely love it! Rudy was great during the test drive and really made us feel at ease! He wen My husband and I just purchased a Toyota Venza and we absolutely love it! Rudy was great during the test drive and really made us feel at ease! He went above and beyond and even called to check up and see how we were liking our new car. Thanks again! More

Excellent service at Freedom Toyota I would like to thank Rudy for his excellent service he has provided me with on buying my new 2015 Toyota Rav. He was very concerned on me getting my I would like to thank Rudy for his excellent service he has provided me with on buying my new 2015 Toyota Rav. He was very concerned on me getting my remote starter which is gonna happen on Monday.I would also like to thank Ashley for moving so quickly on contacting the people who are going to put my remote starter in.I would highly recommend Freedom Toyota in Hamburg to anyone thats looking to lease or buy a new or used vehicle.Thank you for all your services. More

Always a pleasure I recently purchased a pre-owned vehicle at Freedom. This was our household's third purchase at this dealership. There are good reasons why I return I recently purchased a pre-owned vehicle at Freedom. This was our household's third purchase at this dealership. There are good reasons why I returned to Freedom for this purchase. In my previous experiences here, I and my significant others purchased new cars. This time, however, circumstances dictated that I shop for a used vehicle. I was NOT disappointed! The sales person who worked with me, Rudy, listened to my concerns, both about my vehicular needs and my budget. He very intuitively helped me select a vehicle that was exactly what I needed, and what my budget allowed. He never once tried to oversell me, and the experience was exceedingly comfortable from start to finish. I am grateful for the courteous and professional treatment I've received from every member of the staff with whom I've dealt. Clearly, Freedom Toyota Scion cares about their customers, and has associates who are willing and able to do what it takes to keep us coming back! Wishing everyone at Freedom a joyful Merry Christmas! I noticed that Rudy is not listed in the employee list in this survey. I also know that I was Rudy's first official sale during his employment at Freedom. I wish him a long, successful, and happy career. And I would highly recommend seeking him out. His kindness and willingness to go the extra mile for me are qualities that I admire in anyone working in customer service. I hope that management recognizes what a valuable employee they have in him. In fact, ever person I've encountered at Freedom deserves a commendation for their professionalism. More

I had an excellent experience working with Weston!! I would definitely recommend this dealership. I drove there from Lancaster (over an hour away) because they had a specific pre- owned car I was looki I would definitely recommend this dealership. I drove there from Lancaster (over an hour away) because they had a specific pre- owned car I was looking at but almost didn't. Heather in the internet department was very nice and got back to me right away several times about the car they just got in. She got it ready, certified and cleaned with in a few hours. So because of how efficient she was I decided to go and I'm very happy that I did. I dealt with many dealerships in a week period (mostly Ford) and they were the only ones that listened to what I needed price wise. I ended up working with Weston who had great customer service skills also and worked with me to get the best deal he could I think. He also walked me through the whole process even after I agreed to purchase the car and sat and talked with me while I waited for the finance department. There was also an issue about having the certified papers because it was so late and the one persons day off that finalizes them and he emailed me the next day with them and I also received the booklet in the mail that week with the other info. Had a great experience will definitely go back to Weston!!!! More

Great salesman to work with Joe is a great salesman to work with would deal with him again Thanks Joe I had a great ride to Myrtle Beach with my new Rav4 Joe is a great salesman to work with would deal with him again Thanks Joe I had a great ride to Myrtle Beach with my new Rav4 More

Doug was great! Best car buying experience...ever! My husband and I had the pleasure of working with Doug Murphy to purchase our new used Sienna minivan. He was patient, thorough and kind the entire p My husband and I had the pleasure of working with Doug Murphy to purchase our new used Sienna minivan. He was patient, thorough and kind the entire process....even with 2 young kids with us! No pressure and very knowledgeable, answered all our questions and an all around nice guy. I would highly recommend you ask for Doug in sales. More

Dealing with Weston was a great Car Buying Experience! I would recommend Freedom Toyota, and highly recommend Weston. He not only had a great personality, he was patient and Honest. Weston really took I would recommend Freedom Toyota, and highly recommend Weston. He not only had a great personality, he was patient and Honest. Weston really took an interest in what I was looking for in my car.. and then worked with me , till we found the right numbers, that would put me in it. Weston , and his team were a pleasure to work with.. AND I just love my new Rava4 Thanks Freedom Toyota & Wes and Heather Joanne Ferro More

Great dealer Everyone was very polite and very nice. It made me feel like they were there to please us and had our needs in priority instead of just wanting to sel Everyone was very polite and very nice. It made me feel like they were there to please us and had our needs in priority instead of just wanting to sell us a car. I would go there again whenever I need to buy another car. More