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Kelly INFINITI
Danvers, MA
1,079 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line.
We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well.
We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future.
With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,079 reviews
May 10, 2023
Stay away from this dealership because you will be overcharged and lied to. Brought my car here to get an engine fixed and they charged $700 for diagnostic and 1 hour of labor. James and Pete were inc overcharged and lied to. Brought my car here to get an engine fixed and they charged $700 for diagnostic and 1 hour of labor. James and Pete were incredibly incompetent and untrustworthy. They recommended fixes that did not solve the problem of my car and charged me $1,100 for nothing. In addition, they tried to upsale and upcharge their services. For example, they quoted me $5,000 to replace the engine. I called another mechanical body shop and they said they can get the job done for $3,500. STAY AWAY from this dealership and their employees. Incredibly dishonest and incompetent. It should be illegal what they’re doing because they’re scamming people. Honestly, should take them to court for the lies and scam. More
by Simon
May 10, 2023
Great experience, I have told friends and family about my experience with Kelli Infinity, Thank you experience with Kelli Infinity, Thank you More
by Rparker
Employees Worked With
May 04, 2023
I needed a vehicle asap, went in and signed agreement and bought. They even gave me a loaner car to go home, so I wouldn't have to take a lyft. Great service bought. They even gave me a loaner car to go home, so I wouldn't have to take a lyft. Great service More
by palvarez617
April 28, 2023
The service was great. They were prompt, courteous and reasonably priced. I have always been happy with the sales team and service department. They were prompt, courteous and reasonably priced. I have always been happy with the sales team and service department. More
by Jim Cullity
April 28, 2023
This is my second vehicle that I have used Kelly Infinity. Both times the experience was very pleasurable. Infinity. Both times the experience was very pleasurable. More
by Joyche
April 22, 2023
Very professional and timely. Car nice and clean after service. Nice people and comfortable waiting area! Car nice and clean after service. Nice people and comfortable waiting area! More
by theumphreys
April 21, 2023
The dealership was clean and I was very comfortable while I waited for my car to be serviced. Everyone was very pleasant and helpful. I waited for my car to be serviced. Everyone was very pleasant and helpful. More
by Lisalevas
April 20, 2023
I really enjoyed my experience working with Alexa. She was honestly one of the best product support specialist I ever worked with. Alexa helped me get into a Qx50 luxe this past weekend. She was patie She was honestly one of the best product support specialist I ever worked with. Alexa helped me get into a Qx50 luxe this past weekend. She was patience, has great active listening skills and knew exactly what I wanted. Thank you for being so great and caring. Come see Alexa! You won’t regret it. Top 2 not 2 best! More
by sherleyjules
Employees Worked With
Alexa Holland
April 14, 2023
You and your team were all amazing. When I first reached out to you, I was rather frustrated. Within seconds, you had started to solve my problem. The whole experience was stellar. Yo When I first reached out to you, I was rather frustrated. Within seconds, you had started to solve my problem. The whole experience was stellar. You and your team were punctual, polite, communicative, efficient, and simply excellent - taking customer service to a new level! I will tell anyone that will listen that Kelly is the place to purchase a car – new or used. Or have service performed. Please let your entire staff know how amazing of an impression you've left on me. Thank you! More
by Gary T.
Employees Worked With
Other Employees :
I don't recall the service person who called to tell me what was wrong and how it was fixed, but he was great; also Barry (your valet drive) was top notch, Roman Babayants
