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Kelly INFINITI

Danvers, MA

Overview
Reviews
4.9
1,269 Reviews
Call Dealership (978) 774-1000
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155 Andover Street

Danvers, MA

01923

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Showing 1,269 reviews

August 06, 2026

Professional, honest service advice and technician accessibility Valet service is very convenient. Prices reasonable for dealer service More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Report | Print
Aug 07, 2026 -

Kelly INFINITI responded

Thank you, Jim! We’re glad to hear you appreciated the professional and honest service advice, access to our technicians, and the convenience of our valet service. It’s also great to know you found our pricing reasonable for dealership service. We really appreciate your trust in Kelly INFINITI and look forward to continuing to provide you with a transparent, convenient, and high-quality service experience.

August 05, 2026

My experience with kelly infiniti was absolutely fabulous. I was fortunate to have Jacob as my Sales Associate His knowledge of the vehicle that I was interested in and bought was greatly appreciate More

by Linda MacDonald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio and Sergey Gerbenchuk, Jacob Malburg
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Aug 07, 2026 -

Kelly INFINITI responded

Thank you, Linda! We're pleased to hear you had such a fabulous experience at Kelly INFINITI. It's especially rewarding to know that Jacob's knowledge, professionalism, and kindness made your car-buying experience both enjoyable and memorable. We'll be sure to share your kind words with Jacob—he'll be delighted to know he made such a positive impact. Congratulations on your new vehicle, and thank you for choosing Kelly INFINITI. We truly appreciate your trust and look forward to serving you again in the future!

August 05, 2026

I had a really good experience at the Kelly Infinity dealership in Danvers. The customer service was 10/10! My salesperson Junior Pena was OUTSTANDING!! Junior and the sales manager Cong Truong went ABO More

by Robyn Serpa Sabino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Eric Alterio, Cong Truong, Junior Pena
Report | Print
Aug 07, 2026 -

Kelly INFINITI responded

Thank you so much, Robyn! We're happy to hear you had such a positive experience at Kelly INFINITI and that our team provided the exceptional customer service you deserve. It's great to know that Junior and Cong went above and beyond to make your trade-in and purchase experience smooth and enjoyable. Helping you find a vehicle that you love and feel safe driving is exactly what we strive for, and we're delighted they made such a lasting impression. We'll be sure to share your kind words with Junior and Cong. Thank you for choosing Kelly INFINITI, and congratulations on your new vehicle! We truly appreciate your trust and look forward to serving you again in the future.

August 03, 2026

Have always had a smooth and successful experience with the service team at Kelly INFINITI. More

by ryanjnoyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird, Javien Delgado
Report | Print
Aug 07, 2026 -

Kelly INFINITI responded

Thanks, Ryan! We're happy to hear you've consistently had smooth and successful experiences with our service team. Providing dependable, efficient, and high-quality care for both our customers and their vehicles is always our goal. We really appreciate your continued trust in Kelly INFINITI and look forward to serving you again at your next visit. Thank you for choosing us!

August 01, 2026

Nothing more than amazing! ! Super appreciative of this dealership!! My advisor, Nick is fabulous and this place is always willing to work with everyone. Best to ever do it!! More

by Josue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Report | Print
Aug 07, 2026 -

Kelly INFINITI responded

Thank you, Josue! We're happy to hear that you've had such outstanding experiences with our team. Your kind words mean a great deal to us. We're especially glad to hear that Nick has provided you with exceptional service. We'll be sure to share your compliments with him—he'll appreciate the recognition. Providing a welcoming, accommodating experience for every customer is what we strive for every day. Thank you for your continued trust and support of Kelly INFINITI. We look forward to serving you again for many years to come!

July 31, 2026

I've been with Kelly Infinity for the last 10 years. On my third Infinity and their service has always been Top Shelf. Never misled, always informative of any issues and never any issues with their tech More

by gmeverson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Eric Alterio, Nick Gird, Anthony Dasilva
Report | Print
Jul 31, 2026 -

Kelly INFINITI responded

Thank you so much! We’re so glad to hear that our team consistently provides courteous and friendly service while completing your vehicle’s needs within the time promised. Providing dependable and efficient service is always important to us. We really appreciate your continued trust in Kelly INFINITI and look forward to serving you again at your next visit!

July 29, 2026

Employee was kind and helpful. Updated me frequently during my stay at the dealership. Went above and beyond to help me with any concerns about my car. More

by Shaun.keilty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Report | Print
Jul 29, 2026 -

Kelly INFINITI responded

Thank you, Shaun! We’re so glad to hear that our team member was kind, helpful, and kept you well informed throughout your visit. Going above and beyond to address your concerns and ensure you feel confident about your vehicle is exactly the level of service we strive to provide. We really appreciate your trust in Kelly INFINITI and look forward to taking great care of you again at your next visit!

July 28, 2026

They are courteous and kind. They always get things done within the times they promise. More

by smallberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Report | Print
Jul 29, 2026 -

Kelly INFINITI responded

Thank you! We’re so glad to hear that our team consistently provides courteous and friendly service while completing your vehicle’s needs within the time promised. Providing dependable and efficient service is always important to us. We really appreciate your continued trust in Kelly INFINITI and look forward to serving you again at your next visit!

July 26, 2026

Great people at Kelly Infiniti service department and beyond! Fixed my car promptly and helped me find my missing purse that I accidentally forgot in one of their loaners More

by Jogger16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Donovan
Report | Print
Jul 27, 2026 -

Kelly INFINITI responded

Thank you for sharing your experience! We’re so glad to hear our team was able to repair your vehicle promptly and provide great service throughout your visit. We’re especially happy that we could help reunite you with your missing purse after it was accidentally left in the loaner vehicle! We appreciate your kind words about our service department and the entire Kelly INFINITI team. Thank you for choosing us, and we look forward to taking great care of you again in the future!

July 24, 2026

Class organization from top to bottom. Very Knowledgeable. Courteous. Attentive to the customers needs. Efficient. More

by JASTHOMPSON15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio, Junior Pena, Mike Magulas
Report | Print
Jul 27, 2026 -

Kelly INFINITI responded

Thank! We’re proud to hear that our team’s knowledge, courtesy, attentiveness, and efficiency stood out during your experience. Providing exceptional service while focusing on each customer’s individual needs is always a priority at Kelly INFINITI. We appreciate your kind words and your confidence in our entire organization. Thank you for choosing Kelly INFINITI, and we look forward to serving you again

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