
Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,077 reviews
This is the third time I have bought a car at Kelly Infiniti, each time it has been a pleasurable experience. My latest visit and purchase was on Saturday June 17,Mike had called me to set the appointm Infiniti, each time it has been a pleasurable experience. My latest visit and purchase was on Saturday June 17,Mike had called me to set the appointment ,I had the pleasure of working with Alexa & Josh, all three were extremely courteous and Alexa kept informed step by step through out. I have to say everyone at the dealership was pleasant a great atmosphere. Highly recommend Kelly they do make it easy. More
Always ready to take care of your car in the best way possible. Also the friendliness and customer service is exceptional! possible. Also the friendliness and customer service is exceptional! More
The Kelly team did a great job answering our questions on the cars and allowing us to take as many test drives as we wanted. They knew the trim level details very well so we knew what we were looking at or the cars and allowing us to take as many test drives as we wanted. They knew the trim level details very well so we knew what we were looking at or was excluded. Coming from out of state they helped explain the purchase process so there weren’t any surprises. We’re very happy with the car and the service we got. More
Excellent car buying experience with Alexa! She had the car I wanted ready to go when I arrived at Kelly INFINITI. Thank you to Alexa, Mike and Josh! She had the car I wanted ready to go when I arrived at Kelly INFINITI. Thank you to Alexa, Mike and Josh! More
Justin was so helpful and no pressure. So knowledgeable about the product. Made me feel comfortable about my purchase. Went above and beyond, giving me a brand new loaner and delivering/pi So knowledgeable about the product. Made me feel comfortable about my purchase. Went above and beyond, giving me a brand new loaner and delivering/picking up my new purchase from my work place. They make it easy seriously. Mike the sales manager top notch and Josh the finance dude. Truly happy with this purchase. Wasn’t expecting that from a huge dealership. I highly recommend them. Even went back for some accessories (cargo liner and tonneau cover) and the service guy offered to carry my stuff out. Even just to offer….I appreciated it. Sale was already done. Justin, Mike and Josh….great experience thank you. More
Perfect team work Lisa. Alexis and Pete were outstanding to work with 10 stars to the A TRAM Alexis and Pete were outstanding to work with 10 stars to the A TRAM More
Kelly Infiniti has such great service as always, they always take care of all of my needs from oil changes to tire rotation. I highly recommend Kelly Infiniti. always take care of all of my needs from oil changes to tire rotation. I highly recommend Kelly Infiniti. More
Alexa in Sales was great & went extra mile to make sure we were completely satisfied with deal. I’d definitely recommend the dealership. we were completely satisfied with deal. I’d definitely recommend the dealership. More
Great experience, I have told friends and family about my experience with Kelli Infinity, Thank you experience with Kelli Infinity, Thank you More
Stay away from this dealership because you will be overcharged and lied to. Brought my car here to get an engine fixed and they charged $700 for diagnostic and 1 hour of labor. James and Pete were inc overcharged and lied to. Brought my car here to get an engine fixed and they charged $700 for diagnostic and 1 hour of labor. James and Pete were incredibly incompetent and untrustworthy. They recommended fixes that did not solve the problem of my car and charged me $1,100 for nothing. In addition, they tried to upsale and upcharge their services. For example, they quoted me $5,000 to replace the engine. I called another mechanical body shop and they said they can get the job done for $3,500. STAY AWAY from this dealership and their employees. Incredibly dishonest and incompetent. It should be illegal what they’re doing because they’re scamming people. Honestly, should take them to court for the lies and scam. More