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Kelly INFINITI

Danvers, MA

4.8
1,075 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,075 reviews

June 04, 2023

The Kelly team did a great job answering our questions on the cars and allowing us to take as many test drives as we wanted. They knew the trim level details very well so we knew what we were looking at or More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Fecteau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales manager , Victoria Puopolo
Jun 08, 2023 -

Kelly INFINITI responded

So happy to hear this, Larry! It is great that you had the opportunity to work with both Mike and Victoria and that they both took excellent care of you. It is also really important that with you coming from out of state, everything ran so smoothly and at your convenience. Congratulations on your new INFINITI! Please let us know if there is anything else we can do for you!

May 30, 2023

Excellent car buying experience with Alexa! She had the car I wanted ready to go when I arrived at Kelly INFINITI. Thank you to Alexa, Mike and Josh! More

by Vinnie P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fecteau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa Holland
May 30, 2023 -

Kelly INFINITI responded

Hi Vinnie! We just wanted to reach out and say thank you! We are so happy to know that you had the opportunity to work with Mike, Josh, and Alexa and that they all took such great care of you! Please, let us know if there is anything else we can do for you!

May 30, 2023

Justin was so helpful and no pressure. So knowledgeable about the product. Made me feel comfortable about my purchase. Went above and beyond, giving me a brand new loaner and delivering/pi More

by Ltouchette302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jessamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, James Gjeci
May 31, 2023 -

Kelly INFINITI responded

Wow we are so happy to hear that, Ltouchette302! It is great that you had the opportunity to work with Justin, Josh, James, and Mike and that they all took such good care of you! We are so glad that they really went above and beyond to make sure you were given loaner vehicle and that your INFINITI was delivered/picked up from your work place. We really cannot thank you enough for taking the time to share this with us! If there is anything else we can do for you, please do not hesitate to reach out!

May 26, 2023

Kelly Infiniti has such great service as always, they always take care of all of my needs from oil changes to tire rotation. I highly recommend Kelly Infiniti. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Perfect team work Lisa. Alexis and Pete were outstanding to work with 10 stars to the A TRAM More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis , Roman Babayants, Alexa Holland
May 26, 2023 -

Kelly INFINITI responded

Hi Nancy! We just wanted to reach out and say thank you! We are so happy to know that you had such a great experience and everyone including Lisa, Alexa, and Pete all took excellent care of you! If there is anything else we can do for you, please do not hesitate to reach out!

May 20, 2023

Alexa in Sales was great & went extra mile to make sure we were completely satisfied with deal. I’d definitely recommend the dealership. More

by Dan Elio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa Holland
May 20, 2023 -

Kelly INFINITI responded

Hey Dan! We are so happy to see that you had a great time working with Alexa and Lisa and that they both took excellent care of you! Thank you so much for your recommendation - enjoy your Jeep!

May 10, 2023

Stay away from this dealership because you will be overcharged and lied to. Brought my car here to get an engine fixed and they charged $700 for diagnostic and 1 hour of labor. James and Pete were inc More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Jervinis
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Great experience, I have told friends and family about my experience with Kelli Infinity, Thank you More

by Rparker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Kelly INFINITI responded

Wow thank you so much, Rparker! We are so glad that you had a great experience and that Eric took excellent care of you! We really cannot thank you enough for your recommendation! If there is anything else we can do for you, please do not hesitate to reach out!

May 04, 2023

I needed a vehicle asap, went in and signed agreement and bought. They even gave me a loaner car to go home, so I wouldn't have to take a lyft. Great service More

by palvarez617
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
May 04, 2023 -

Kelly INFINITI responded

Thank you so much! We are happy to know that you had such a great experience and both Eric and Roman made sure you were well taken care of! If there is anything else we can do for you, please do not hesitate to reach out!

April 28, 2023

The service was great. They were prompt, courteous and reasonably priced. I have always been happy with the sales team and service department. More

by Jim Cullity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Kelly INFINITI responded

Hey Jim! We just wanted to reach out and say thank you! We're so happy to see that you experienced great service and that both your and your INFINITI were well taken care of! If there is anything else we can do for you, please do not hesitate to reach out!

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