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Kelly INFINITI

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,077 reviews

November 08, 2021

Entire service team was super friendly and professional. Quick check-in and check out. Great loaner car. Everything went smoothly and I appreciated my car being washed. Highly recommend the service team at More

by Danielle Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Jervinis, Ken Hudgins, Peter Boris
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Nov 10, 2021 -

Kelly INFINITI responded

Wow thank you so much, Danielle! It is so great to know what an awesome experience you had and that the entire service team took excellent care of you! We're happy to know that they all really went above and beyond to ensure that your experience was a great one! On behalf of Jim, Peter, Ken, Diego, and Jasmine, thank you! If there is anything else we can do for you. please do not hesitate to reach out!

November 05, 2021

It’s funny how dishonest the dealership is, just trying to trick you into a “good deal”. More

by Dave Luigi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Figueiredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

Kelly INFINITI responded

Hi Mr.Luigi, after speaking with our General Manager, we are having a difficult time finding your name in our system. Would you mind just clarifying the name you used when you came into the dealership? Thank you!

Nov 06, 2021 -

Dave Luigi responded

Hi there, I am not sure why don’t see my name in your system. I was looking to buy a new car and you were giving me “great deals” and hiding that all that was because of the equity I had on my car. So those deals were not great at all. I ended up stopping at another place and they showed that I had 12k equity on my car and I got a much better deal. What surprised me is that I was refused to be shown or disclosed that the “deals” you are giving me is because you know about the equity on my car but not telling it to me. I liked the ethics of the other dealership more, so decided to write this review.

October 31, 2021

Always good service. Car was delivered on time clean and the service was done properly. More

by JimC
Recommend Dealer
Yes
Employees Worked With
Diego Morales
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October 11, 2021

DeAndrae made buying a car easy! He's professional & personable! I will continue buying from him! I love my new car! Deandrae still continues to answer my texts whenever I have a question! Great custome More

by Lindsey.Milito
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndrae Coke
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Oct 11, 2021 -

Kelly INFINITI responded

This is great to hear, Lindsey! We're happy to know that you had the opportunity to work with DeAndrae and that he took such great care of you! It is great that he made sure the entire process ran so smoothly and that you enjoyed your experience! Thank you, Lindsey, for taking the time to share this with us! We will be sure to pass this along to DeAndrae!

October 08, 2021

Josh was courteous and knowledgeable with Infiity models. Josh listened, really listened to my wants/needs in selecting a new vehicle. I test drove 3 vehicles and I was sold with a 2019 Qx50 Essential Infi More

by Jammygirl48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2021 -

Kelly INFINITI responded

This is great to hear, Denise! We're happy to know that you had the opportunity to work with Josh and that he took excellent care of you! It is great that he made sure you were well taken care of from start to finish and that he helped get you into your 2019 QX50! We really appreciate you taking the time to share this with us, Denise! If you have any questions, please do not hesitate to reach out!

October 05, 2021

Very knowledgeable! Will definitely use DeAndre again. He made the car buying experience easy and fast. More

by C_1mt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndrae Coke
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Oct 08, 2021 -

Kelly INFINITI responded

On behalf of DeAndrea, thank you! We're happy to know that you had a great time working with him and that the entire experience was so pleasant. We will be sure to pass this along to DeAndrea!

September 30, 2021

Today services on my car was very good. The service Rep. Was very respectful and explained everything so I could understand More

by Dlewis63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Boris
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Oct 08, 2021 -

Kelly INFINITI responded

We are so happy to hear that! Is is great to know that you had the opportunity to work with Peter and that he made sure you and your car were well taken care of! We really appreciate you taking the time to share this with us!

September 27, 2021

Very good service, Kong really helped me out and overall a great visit at Kelly Infiniti More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonlly Pena, Robert Simard
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Sep 27, 2021 -

Kelly INFINITI responded

Thank you, James! We're so happy to know that Sonlly, Rob, and Cong all took excellent care of you and made sure you experienced great service! If there is anything else we can do for you, please feel free to let us know!

September 24, 2021

My service advisor, Peter Boris, was absolutely excellent! He told me just what to expect More

by SCHEYJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Boris
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Sep 27, 2021 -

Kelly INFINITI responded

On behalf of Peter, thank you, John! It is great to know that you had such an awesome experience and that Peter took such great care of you and your car. We really appreciate your support, John! We will be sure to pass this along to Peter and the rest of the team!

September 23, 2021

Kelly Infiniti of Peabody was great to conduct business with, I had the pleasure of having josh as my product specialist to help me find the car that I wanted, he was very attentive and extremely nice to d More

by OmarH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
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Sep 23, 2021 -

Kelly INFINITI responded

Wow this means a lot to us, Omar! We are happy to know that you had such a great experience working with Josh and Roman and that they made sure you were well taken care of! It is great to know that everything ran smoothly and you had a terrific experience from start to finish. Thank you, Omar! We will be sure to pass this along!

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