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Kelly INFINITI

Danvers, MA

4.8
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,077 reviews

December 18, 2021

Excellent service, Sara did a fantastic job, she went above and beyond, highly recommended her and Kelly Infiniti. More

by Juan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Stanley
Dec 21, 2021 -

Kelly INFINITI responded

Thank you so much, Juan! We're pleased to know that you had a great time working with Sara and that she really went above and beyond! Please let us know if there is anything else we can do for you!

December 18, 2021

Pete is very helpful. All the other staff members with whom I interacted are also friendly and helpful. More

by Chloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
Dec 21, 2021 -

Kelly INFINITI responded

Hey Chloe! We really appreciate you sharing this with us - it's great to know that Pete was super helpful along with everyone else you worked with! Thank you for taking the time to share this with us!

December 17, 2021

Josh was excellent in helping me purchase my very first Infiniti. He was highly informative, professional and courteous every step of the way, making the process comforting and effortless. He made the expe More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Kelly INFINITI responded

Congratulations on your first INFINITI, Elizabeth! It's great to know that you got to work with Josh and that he made the entire experience such a positive one. We're glad that he made the process of trading in your SUV for your new INFINITI flawless and made sure everything was taken care of. Thank you, Elizabeth, for taking the time to share your experience with us!

December 16, 2021

DeAndrae was a huge help from my initial phone call, right through the purchase of my car! His professionalism and consultative sales approach was appreciated and unlike any dealership I’ve ever worked More

by Mcbridges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Babayants, DeAndrae Coke
Dec 21, 2021 -

Kelly INFINITI responded

Wow this means so much to us! We're so glad that you had the opportunity to work with DeAndrae and Roman and that they both took excellent care of you! It's great that DeAndrae was incredibly helpful from start to finish and that he made sure everything ran smoothly! It's also great to know that they both made sure you were able to take your car home the very next day! We cannot thank you enough for taking the time to share this with us! We will be sure to pass this along to both DeAndrae and Roman!

November 30, 2021

I'm a long-time Kelly Infiniti client and I'm always happy with the courtesy, professionalism and knowledge of the staff. Today I had the pleasure of working with DeAndre to buy a vehicle. (This is act More

by momac77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Babayants, DeAndrae Coke
Dec 16, 2021 -

Kelly INFINITI responded

Wow we cannot thank you enough for this! We're so happy to know that in addition to being a long-time client, you recently had the opportunity to work with both DeAndrae and Roman! It's great that this was your second experience working with DeAndrae and that he really took excellent care of you from start to finish! Providing all the qualities that DeAndrae has is certainly something we strive for here! Again, thank you so much for taking the time to share this very thoughtful review with us! We will be sure to pass this along!

November 26, 2021

Kelly Infiniti has great customer service every time I have my vehicle serviced there they treat me like family, I highly recommend Kelly Infiniti to everyone, they really do make it easy. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pakkila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Jervinis
Nov 26, 2021 -

Kelly INFINITI responded

Thank you so much, Joe! It really means a lot to us knowing that you have had great customer service and that everyone here has treated you like family! We really appreciate you taking the time to share this with us! We will be sure to pass your kind words along! Take care, Joe!

November 18, 2021

I brought my car there for an oil change and to check my squeaking brakes. I was told that I have two bald tires and my rear break pads and rotors needed replacement. I decided to go ahead and have my rear More

by marybeth kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Diego Morales
November 18, 2021

I always have had a pleasant experience at Kelly Infiniti Danvers. The service department goes above and beyond every time. Thank you, Kelly Morgese Lynnfield, MA More

by Kelly M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Jervinis
Nov 18, 2021 -

Kelly INFINITI responded

Hi Kelly! We just wanted to reach out and say thank you for this! We are happy to know that you always have a great experience and both Jasmine and Pete took excellent care of you! If there is anything else we can do for you, please do not hesitate to reach out!

November 17, 2021

The show room was first class, the sales reps very polished and nicely dressed. They had the car I wanted for the price I wanted. More

by merkara37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAndrae Coke, Diego Morales
Nov 17, 2021 -

Kelly INFINITI responded

Thank you so much! We are glad to know that you really enjoyed our showroom and had the opportunity to work with DeAndrae, Jasmine, and Diego! We really appreciate you taking the time to share this with us!

November 09, 2021

The experience with all the staff at Kelly Infiniti was great. DeAndre met all our expectations. More

by kbelcastro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndrae Coke
Nov 10, 2021 -

Kelly INFINITI responded

On behalf of DeAndrae, thank you! We're happy to know that your experience was so positive and that everything ran so smoothly! We really appreciate your support!

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