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Kelly INFINITI

Danvers, MA

4.8
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,077 reviews

February 24, 2022

Once they have your car, they perform whatever service generally on time and done right. My only complaint is that the last two times I called the service department, nobody answered and no voice mail. Fr More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr, Savage
February 21, 2022

People and service were great. Peter was very helpful and the service was prompt. Thanks More

by fentonj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Jervinis
Mar 01, 2022 -

Kelly INFINITI responded

You are more than welcome! We are glad that everything ran so smoothly and that Pete, Lisa, Maria, and Anthony were all so helpful! Thank you so much for taking the time to share this with us!

February 16, 2022

Very good experience Work was under warranty , was quick, And very timely done Professional maintaince group!! More

by Ziggy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Jervinis
Mar 01, 2022 -

Kelly INFINITI responded

Hi Ziggy! We just wanted to reach out and say how much we appreciate your feedback! It is great John, Jasmine, and Pete all took excellent care of you and that everything was done in such a timely manner!

Mar 01, 2022 -

Ziggy responded

Your welcome Hopefully looking forward to my next Infiniti Lease good deal!!

February 16, 2022

Very professional from the time I drove my car into the service bay., Setting up a Loaner car, to a phone call let me know that my car is ready. White glove service! More

by Shep24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergey Grebenchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cong Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pakkila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Jervinis, Roman Babayants
Mar 01, 2022 -

Kelly INFINITI responded

We are so happy to hear that! It is great that everyone in both sales and service made sure you were taken care of and that you had a 5-star experience. We really appreciate you taking the time to share this with us!

February 14, 2022

Josh was amazing. We got very nice deal and all paperwork was done so fast with fantastic Roman!!. Highly recommend that place. We got awesome car that i really love. More

by Ania
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Mar 01, 2022 -

Kelly INFINITI responded

On behalf of Josh and Roman, thank you, Ani! We are so happy to know that you had a great experience and that you were well taken care of from start to finish. We really appreciate your recommendation!

February 13, 2022

Welcome arrival was taking through the whole process of explanation of the vehicle and mainly no pressure, the reason end up buying the vehicle there. More

by g.angiolilli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jessamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Kelly INFINITI responded

We're so happy to hear that! It is great that you had an awesome time working with Justin and that he made sure everything ran smoothly and that you were well taken care of. We really appreciate you taking the time to share this with us! Please let us know if there is anything else we can do for you!

Feb 15, 2022 -

g.angiolilli responded

Do to the professionalism of Justin helping us choosing the right vehicle I would definitely come back to Kelly infinity and refer others. Thank you.

February 11, 2022

I have been going to Kelly Infiniti for more than a couple of years and I always feel that they take great care in attending to my car. Pete is always willing to listen and help identify a problem and More

by MeghAnmongeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Jervinis
Feb 11, 2022 -

Kelly INFINITI responded

Wow thank you so much, Meghan! It really means a lot to us knowing that over the years, you have had such a pleasant experience! It's great that both Pete and Jasmine have taken excellent care of you and your car and always make sure everything runs smoothly. Building relationships with our customers is something that we strive for here, so we are happy to know that you have experienced that! Again, thank you, Meghan, for your support! We will be sure to pass this along!

February 03, 2022

This car buying experience was the best I have ever had! My sales associate, Mike Fecteau was so helpful and not pushy. He explained my different options all while being respectful of my budget. He spent a More

by Kat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fecteau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Feb 07, 2022 -

Kelly INFINITI responded

On behalf of Mike and Roman, thank you, Kat! We are so happy to know that you had a great experience and that you were well taken care of! It is great that Mike was so helpful from start to finish and made sure that all your options were explained to you. It is also great to know that Roman was so straightforward and detailed throughout the entire process. We really cannot thank you enough for taking the time to share your experience with us, Kat! We will be sure to pass this along to Mike and Roman!

January 14, 2022

I have no issues everything went good no appreciated all the help everyone was friendly More

by baltodanomirta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Stanley
Jan 14, 2022 -

Kelly INFINITI responded

We are so happy to hear that! It's great that you had the opportunity to work with Sara and that she took excellent care of you and your INFINITI! We really appreciate you taking the time to share this with us! Please let us know if there is anything else we can do for you!

January 06, 2022

It was the best experience with Sara she helped me a lot today and I really appreciate her for that More

by Bryan perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAndrae Coke, Sara Stanley
Jan 21, 2022 -

Kelly INFINITI responded

Hi Bryan! We just wanted to reach out and say thank you for sharing your feedback with us! It's great that you had an awesome experience with Sara and that she took excellent care of you! Please feel free to reach out if there is anything else we can do for you!

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