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Kelly INFINITI

Danvers, MA

4.8
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,077 reviews

February 03, 2023

Eric,Lisa and the staff at Kelly Infiniti were great. I would highly recommend this dealership to my family and friends. The service manager Jim and Pete take care of all of your service needs and get it More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lee, Cris Heredia
Feb 06, 2023 -

Kelly INFINITI responded

This means so much to us, Joe! It is great to know that Eric, Lisa, Jim and Pete all took such good care of you! We really appreciate your recommendation - if there is anything else we can do for you, please do not hesitate to reach out!

Feb 06, 2023 -

Joe responded

Also not to mention Bryan Lee explained everything to us step by step and never tried to rush. We were very happy with his great customer skills. All that being said we are another happy Infiniti customer. Thanks Joe

January 31, 2023

Very customer focused to ensure satisfaction. . They do a great job of explaining what needs attention and what can wait More

by Infinity owner 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Kelly INFINITI responded

We love to hear that! We are happy to lean that you had the opportunity to work with Nick and that he took excellent care of your INFINITI! Thank you so much for sharing!

January 28, 2023

Roman is the BEST! !!! We really appreciate you for making our purchase stress-free and making sure we are happy! 😃 We were also very glad to work with Alexa! She was More

by joannamae812
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Babayants, Alexa Holland, Victoria Puopolo
Jan 30, 2023 -

Kelly INFINITI responded

Thank you SO much, Joanna! We are so happy to see that you had a great time working with Alexa, Victoria, and Roman! It is great that all three took excellent care of you and made sure you fond the pre-owned INFINITI you were looking for! We really cannot thank you enough, Joanna, for taking the time to share your experience with us! Please, do not hesitate to reach out if there is anything else we can do for you!

January 27, 2023

Professional and courteous! Took the time to answer all my questions, and walk me through each step of my car buying experience. He was knowledge and friendly. Simplified the so More

by amarie8925
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Jan 30, 2023 -

Kelly INFINITI responded

We are so happy to hear that, amarie8925! It is great that both Josh and Roman took excellent care of you and made sure all your questions were answered. We really appreciate your recommendation - we will be sure to pass this along to Josh and Roman!

January 26, 2023

The service was okay but the sales/lease people are not able to give a direct response to any inquiries, stating that they have to report to Kelly, himself, and can not give a firm quote. They only ask, Ho More

by miaou7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Avola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2023

Work was completed under the manufactures new car guarantee, on time and on schedule it was a pleasure doing business at Kelly Infiniti More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Kelly INFINITI responded

We're so happy to hear that, Ron! It is great that you had the opportunity to work with both Jim and Nick and that they made sure both you and your INFINITI were well take care of! Thank you so much for taking the time to share this with us - please let us know if there is anything else we can do for you!

January 15, 2023

Courteous ,prodessional ,friendly and knowledgeable ,we have been to several dealers of various makes and models ,Kelly Infinity crushed all of them. Being a first time buyer of Infinity we decided to lea More

by The Barry family
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fecteau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Jan 16, 2023 -

Kelly INFINITI responded

On behalf of Mike, Lisa, and Roman, thank you all so much! We are so happy to know that you had a fantastic experience and everyone was so helpful getting into your QX60! It means a lot that as a first-time INFINITI customer, everything ran so smoothly from start to finish! Again, thank you, Barry family! Please., let us know if there is anything else we can do for you!

January 10, 2023

Pete and Jim from the service department were great. I would recommend the service department at Kelly Infiniti More

by Kljalbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Kelly INFINITI responded

On behalf of Pete and Jim, thank you! We are so happy to know that you had a great experience and that they both took excellent care of you! We really appreciate your recommendation - please let us know if there is anything else we can do for you!

January 03, 2023

Dealing with Kelly Infinity is always a good experience- the dealership itself is clean and comfortable, the staff is helpful and pleasant. They are very efficient More

by Jaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Kelly INFINITI responded

Thank you so much, Jaye! We are so happy to know that you always have a great experience and that Nick and Jasmine took excellent care of you! We really appreciate you taking the time to share this with us! Cheers to 2023!

January 02, 2023

Great dealership! Great customer service! i’m very satisfied with my car from Kelly Infiniti! More

by Mikepaulmarino37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Fecteau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Babayants
Jan 03, 2023 -

Kelly INFINITI responded

So happy to hear this, Mike! It is great that you had the opportunity to work with both Mike and Roman and that they both took such great care of you! Congratulations on your new INFINITI!

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