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Kelly INFINITI

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,075 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,075 reviews

March 03, 2023

Kelly Infiniti provides fantastic auto services with a top notch staff. Nick greeted me with a friendly smile, took notes about my service needs and got things started immediately. Nick also kept me updat More

by fneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Kelly INFINITI responded

Wow this means so much to us! We are so happy to see that not only did you have a great experience, both Nick and Maria were so helpful and friendly and made sure you were well taken care of from start to finish. We really cannot thank you enough for taking the time to share this with us as well as your recommendation! We will be sure to pass this along to Nick and Maria!

March 01, 2023

Alexa was outstanding with the purchase of my 2020 Qx60 ! !! She was understanding of my needs and wants and so friendly and also professional 😊 I felt as if I was in good hands with no pressure … I will be More

by Andersonkidsmommom@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexa Holland
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Mar 01, 2023 -

Kelly INFINITI responded

We are so happy to hear this! It is great that you had the opportunity to work with Alexa and she made sure you were well taken care of from start to finish. Congratulations on your new QX60 - if there is anything else we can do for you, please do not hesitate to reach out!

February 24, 2023

Excellent experience with the service department. Pete explained what they were going to do and kept me informed throughout the process. More

by egs
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 21, 2023

Always a pleasure to work with this dealership. They are attentive and friendly and upfront. Peter is the BEST! More

by mgallo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2023 -

mgallo responded

Thank you for everything as always, Peter is fantastic.

Feb 21, 2023 -

Kelly INFINITI responded

Thank you so much, mgallo! We're so happy to see that you always have a great experience and Jasmine and Pete took excellent care of you! We really appreciate you taking the time to share this with us!

February 21, 2023

Great customer service will recommend anyone here who wants to buy a car cash finance or leased More

by mysonmyworld2007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Figueiredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2023 -

Kelly INFINITI responded

Thank you so much! We are so happy to see that you had a great experience and both Josh and Pete took excellent care of you! We really appreciate your recommendation! Please, do not hesitate to reach out if there is anything else we can do for you!

February 14, 2023

Alexa was awesome. Made buying my car a pleasure! If I buy another car from infinity I will request her specifically More

by Cmrnrmass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexa Holland
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Feb 15, 2023 -

Kelly INFINITI responded

Congratulations on your new INFINITI! It is great to know that Alexa was awesome to work with and made the entire car buying experience so pleasant! Thank you so much for taking the time to share your experience with us - if there is anything else we can do for you, please do not hesitate to reach out!

February 14, 2023

Professional and courteous! ! Nick my service advisor explained additional services that need to be addressed. More

by Louise Suozzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Kelly INFINITI responded

Hi Louise! We just wanted to reach out and say thank you! We are happy to see that you had the opportunity to work with Nick and that he made sure everything was explained to you in regards to service on your vehicle. We really appreciate you taking the time to share your feedback with us!

February 08, 2023

My service experience was excellent and efficient my service advisor explained everything and had my car ready in a minimum of time More

by JEDAGOSTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2023 -

Kelly INFINITI responded

So happy to hear that! It is great to know that you had the opportunity to work with Nick and he made sure both you and your INFINITI were well taken care of! We really appreciate you taking the time to share this with us!

February 03, 2023

Eric,Lisa and the staff at Kelly Infiniti were great. I would highly recommend this dealership to my family and friends. The service manager Jim and Pete take care of all of your service needs and get it More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jervinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lee, Cris Heredia
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Feb 06, 2023 -

Kelly INFINITI responded

This means so much to us, Joe! It is great to know that Eric, Lisa, Jim and Pete all took such good care of you! We really appreciate your recommendation - if there is anything else we can do for you, please do not hesitate to reach out!

Feb 06, 2023 -

Joe responded

Also not to mention Bryan Lee explained everything to us step by step and never tried to rush. We were very happy with his great customer skills. All that being said we are another happy Infiniti customer. Thanks Joe

January 31, 2023

Very customer focused to ensure satisfaction. . They do a great job of explaining what needs attention and what can wait More

by Infinity owner 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

Kelly INFINITI responded

We love to hear that! We are happy to lean that you had the opportunity to work with Nick and that he took excellent care of your INFINITI! Thank you so much for sharing!

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