Karp Kia

WARNING! Do not do business with this dealership. I purchased a new car on 12/26/2022 and traded in a vehicle. Most of the value of the trade went to down p Do not do business with this dealership. I purchased a new car on 12/26/2022 and traded in a vehicle. Most of the value of the trade went to down payment but dealer owed me $4,000 balance. It is 01/28/2023 and I have still not received the check. I’ve had multiple conversations with Claudio, my sales representative, and Michael Belleau, the finance manager, all of whom continue to make empty promises of payment. “The check is in the mail” is a punchline at this point. AVOID AT ALL COSTS! More

I recently just bought my new Kia from here and the experience was fantastic! I had a trade in car and issues with the title (completely on my end) and Neil Fogel was so helpful and patient and made th experience was fantastic! I had a trade in car and issues with the title (completely on my end) and Neil Fogel was so helpful and patient and made the whole process easy. He also was very accommodating that he came in twice on his days off just to make it work for my schedule. I can’t say enough good things about this place and the staff, would recommend anyone to go and get their their cars from here! More

I do not recommend KIA or KARP KIA SERVICE CENTER! If I could give 0 stars, then I would. They are not looking after the best interest of the customer. They are disingenuous and only look after cha If I could give 0 stars, then I would. They are not looking after the best interest of the customer. They are disingenuous and only look after charging the customer especially when they determine that they could not find an issue with my car when the check engine light illuminated. They make all customers sign a document before service to pay $225+ for the diagnostic test even if they do not find anything wrong with your car! Repeat - They make all customers sign a document before service to pay $225+ for the diagnostic test even if they do not find anything wrong with your car! Incidentally, the red engine light “magically” disappeared without an explanation. Trust me, it is a scam! Please go to another KIA service center and do not patronize KARP KIA SERVICE Center, even if you have a warranty! They will not submit the claim to the KIA warranty department, as it would be fraudulent to do so. Remember, they could not tell me why the red engine light illuminated. Lastly, KIA Corporate cannot assist as all KIA service centers are individually owned and operated and KARP KIA is well aware of this. I am quite disappointed in KARP KIA and KIA, and I do not recommend! After reading the negative reviews posted here, they have lost a loyal customer! Thank you all for reading my honest review. Please patronize another service center! More

Neil was an amazing salesman. He made the entire experience welcoming and full of joy. Would highly recommend his expertise and radiance to anyone looking to buy a car from here. He made the entire experience welcoming and full of joy. Would highly recommend his expertise and radiance to anyone looking to buy a car from here. The sales team as a whole was very helpful. Neil, however, was exceptional. More

Neil who was my sales manager was great to deal with and all the sales managers at this dealership were very helpful. I went to a few dealers on Long Island who thought they were doing me a favor. Karp was all the sales managers at this dealership were very helpful. I went to a few dealers on Long Island who thought they were doing me a favor. Karp was all about the customer first. More

Neil was very helpful and caring, I definitely recommend looking for him. Great customer service! looking for him. Great customer service! More

Excellent service, was so happy with my experience. Tom Cali was great. He was an excellent individual and I highly recommend anyone else to return to this establishment. Tom Cali was great. He was an excellent individual and I highly recommend anyone else to return to this establishment. More

Brought my car in to fix the power steering. The car ran fine. Now it "shakes & rattles louder than if the radio were on as high as it goes" according to the service guy. They replaced anothe The car ran fine. Now it "shakes & rattles louder than if the radio were on as high as it goes" according to the service guy. They replaced another part that didn't fix the problem. They have no idea what they did wrong. They said a Kia field technician was coming look at it. It's been over 6 weeks and still no clue what's wrong with it and I can't get anyone to return my call or explain the issue. If I actually get through to a person, they say they will look into it and get back to me but they never do. More

Tom Cali and Karp Kia made car buying efficient and easy! Tom was so gracious and helpful from the moment he picked up the phone! I thank him and Karp Kia for being so patient with me while I purchased my Tom was so gracious and helpful from the moment he picked up the phone! I thank him and Karp Kia for being so patient with me while I purchased my car! More

My experience with Karp Kia dealership was great, they were efficient, very helpful, honest and patient. were efficient, very helpful, honest and patient. More